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Business Type

Website Builder

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--- Content from pro_website_-_cx_requests_live_call_-_in-23354.pdf ---
Pro Website - CX requests Live Call - IN-
23354
Company name:
Network Solutions Professional Services
Request owner:
Aiza B
Client name(s):
Audrey Von Zabern (aiza.balderama7888@newfold.com)
Request due:
03/20/2026
Exported on:
03/19/2026
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Network Solutions Professional Services
1.0 Instructions
Hi Audrey, 
Thank you for your purchase! You've taken a great step toward enhancing your online
presence. 
Please complete the attached form to help us understand your website needs,  target
audience, location, competitors, and other key information. 
Form Tips: 
Use the left menu to navigate between sections. 
Your progress saves automatically—you can return at any time to finish. 
Submit each item for review when complete (blue = incomplete, green = complete). 
Please note that the form will lock after 48 hours. We cannot accept additional content
during this time. 
Support Hours: 
Monday–Friday, 8:00 AM–8:00 PM EST 
Phone: 
888-642-0197
We look forward to learning more about your business! 
Warm regards, 
The Pro Serv Team 
Note: This is a no-reply email and is not monitored. 
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2.0 Business Information
This Interview needs to be completed on the initial call.  DO NOT send a link to
the customer. 
Hi (CUSTOMER NAME) , again, my name is (YOUR NAME), and I will be working with you.
How are you doing today?
First, thank you for choosing (BRAND). Today, our goal is to collect information about your
business to gain a thorough understanding of your operations and effectively represent you
online. 
Please feel free to ask me any questions you have as we gather your business information.
When a first-time website visitor sees your site, you want them to quickly understand what
you offer and see enticing details about the business. 
2.1 Overview
What business name do you want to display on your website? 
(approved)
The capitalization and/or special characters is also 
important).   Example:  Barney's Burgers
& Barbecue 
PRECON, INCORPORATED
Give us a brief overview of your business. What do you do? 
(approved)
Example:  We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
Precon's Job Shop: Production Metal Sawing, Double Disc & Blanchard Grinding
Deburring: Vibratory & Tumble, Ball Burnishing
Precon's Gage Shop: Manufacturer of Precision 60 degree Threaded Plug & Ring Gages;
reconditioning and calibration of same.
What are the top three services or products you'd like featured? 
(approved)
Example:  Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc.
Don't forget to include any unique selling points!
unsure because we have the 2 parts of our business in one building. Please see business
description
What makes your business stand out against the competition? 
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc.
We'll use this to highlight what makes your business unique.
Precon, Inc. has been in business since 1970. We have been providing essential services
to manufacturing companies in both the United States and Internationally. We have
experience in doing work for all manufacturing sectors.
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What type of customers do you want to attract? 
(approved)
Example: 20-something cowboys, suburban moms, families, etc.
This helps us tailor your website to your target audience.
Manufacturers
Where do the customers you’re targeting live? 
(approved)
 Example: 20-something cowboys, suburban moms, families, etc.
This helps us tailor your website to your target audience.
"primarily" in Southern California
Please provide your physical address. 
(approved)
3131 E. La Palma Ave. 
Anaheim, California 92806
2.2 Contact Information
How do you want your customers to contact you? 
(approved)
 Please enter your response, if applicable, in the right-hand column by double-clicking the
field.
 We'll feature these options prominently on your website.     
Contact Option
Answer
Phone
(714) 630-3616
Email
info@precon-inc.com
Visit Us In Person
3131 E. La Palma Ave. 
Anaheim, California 
92806
File has been exported to:
business_information/how_do_you_want_your_customers_to_contact_you_.csv
Format: CSV
Is this also the best number for us to reach you at? 
(approved)
[X]
Yes
[ ]
No
What is your Email Address? 
(approved)
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info@precon-inc.com
What are your Hours of Operation? 
(approved)
Please add 'NA' for any days you are closed, including Saturdays and Sundays.  
Example:
Monday–Friday: 9:00 AM – 5:00 PM 
 Saturday: N/A (Closed)
Sunday: N/A (Closed)     
Monday - Friday: 7:00 AM to 4:30 PM
2.3 Social Media Links
What social media links do you want displayed on this website? Please enter the URL if
applicable for those noted below.  Please enter NA if not applicable        
Social Media 
(approved)
Please double-click in the column to enter your answer. 
 
Social Media Type
Link to Social media
Facebook
Instagram
Other
None
N/A
File has been exported to: 
business_information/social_media.csv
Format: CSV
2.4 Branding & Promotions
Provide a slogan or tagline if you have one. 
(approved)
Example: One stop. All done.
We'll use this on your website to keep your message consistent.
Precon, Inc. is committed to meeting or exceeding the needs and expectations of its
customers.
Any offers, discounts, specials we should include on your website? 
(approved)
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Special offers are a great way to entice someone to do business with you when shown
prominently on your Home Page. 
Example: Free consultation, Veterans save 25%, etc.
N/A
Do you have a Logo? Please have the customer upload the Logo via the account
manager. 
(approved)
If the customer can log into their account - follow these directions to upload via RAC
Request a Change (RAC) - Pro Serv Onboarding - Confluence (newfold.com)
If the customer is unable to log into their account manager, follow these steps:
 Account Access - Pro Serv Onboarding - Confluence (newfold.com)
Find the mods case and add to Pulse Notes. 
No answer given
Do you have any marketing collateral? 
(approved)
  An existing website, a professional logo, and social media pages, such as Facebook, often
contain valuable information and marketing collateral, including brochures, sales
presentations, and promotional images.    
[ ]
Yes
[X]
no
2.5 Existing Website
Do you have an existing website? 
(approved)
[X]
Yes
[ ]
No
What is the URL for your existing website? 
(approved)
well, it's down now because you guys are working on our new one. 
www.precon-inc.com
What do you like about your existing site? 
(approved)
  We'll take this feedback into consideration as we create your new website!
not much, I made it myself and it was very old
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What do you dislike about your existing site? 
(approved)
  We'll take this feedback into consideration as we create your new website!
old
2.6 Images & Galleries
It is essential to maintain a professional and consistent look for your brand across key
locations where customers will encounter your business.         
Which Images would you like us to use? Please upload them here. 
(approved)
If the customer can log into their account - follow these directions to upload via RAC
Request a Change (RAC) - Pro Serv Onboarding - Confluence (newfold.com)
If the customer is unable to log into their account manager follow these steps:
 Account Access - Pro Serv Onboarding - Confluence (newfold.com)
Find the mods case and add to Pulse Notes. 
File has been exported to: 
business_information/gages.jpg
File size: 56 KB, Width x Height (px): 1080 x 720, Format: JPG
Uploaded by: N/A
Customer has images from an existing Website or Facebook or Instagram. 
(approved)
INTERNAL NOTE:
 If the client has photos that can be pulled from an existing website or
Facebook, please upload them here.
This upload field can be used for images that will be placed on the website, used in a
Gallery, or displayed in a Banner.
Be clear in your notes as to where these should be placed and what they are for Page,
Gallery, or Banner.
If the customer doesn't have any images that can be pulled from a website/Facebook -
mark as NA
No answer given
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Did you purchase a Rotating Banner? 
(approved)
Do not ask the customer if they have purchased any Add-on Products.
  
Purchased
products should have 
been discussed during the handoff from the BC.  You can also check
the OP.
If the customer didn't purchase any Add-On Products, 
select NO 
and move to the next
section if applicable.         
INTERNAL NOTE:
  To gather images or documents, please have the customer log into their
account an upload via Account Manager.  Get the MODS case and add it to Pulse Notes.
Review images for quality. 
Review any documentation for clarification/contradicting info.
THIS NEEDS TO BE COMPLETED WITH THE CUSTOMER ON THE LINE.
[ ]
Yes
[X]
No
Did you purchase a Gallery? 
(approved)
[ ]
Yes
[X]
No
2.7 Page Content
 The homepage serves as the virtual front door to your business, encapsulating the essence
of your brand and captivating visitors from the moment they arrive.  It's important that we
highlight the top three services prominently, each with a brief description and a clear call
to action.   We will include exclusive special offers on the homepage that can immediately
capture attention and drive engagement.  We will create three additional Service Pages and
a Contact Page.    
Home Page 
(approved)
Our team will craft the text  for your Home Page using the information provided in the
business overview section. Is there anything else you want us to include on the Home
Page? 
not sure
Product / Service Page 1 
(approved)
What Service / Product would you like to showcase? 
Don't forget to include any unique selling points!    
Precon provides superior quality Blanchard and Double Disc Grinding, Production Saw
Cutting and a variety of deburring services. Precon is also a leading manufacturer,
reconditioning and calibration specialist for 60 degree threaded plug and ring gages. We
are compliant to ISO 10012 2026-02, ANSI Z540-3 and use the MIL-I-45208 Quality System.
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Product / Service Page 2 
(approved)
What Service / Product would you like to showcase? 
 Don't forget to include any unique selling points!        
No answer given
Product / Service Page 3 
(approved)
What Service / Product would you like to showcase? 
No answer given
Did you purchase a 6th page? 
(approved)
[ ]
Yes
[X]
No
Please upload any additional content or documents you would like for us to
consider when creating your website. 
(approved)
File has been exported to: 
business_information/web_page_ring_gage_cert.docx
File size: 14.8 KB, Width x Height (px): N/A, Format: DOCX
Uploaded by: N/A
File has been exported to: 
business_information/web_page_plug_cert.docx
File size: 14.4 KB, Width x Height (px): N/A, Format: DOCX
Uploaded by: N/A
Anything else that would be helpful for us to know? 
(approved)
For example: if webpage content is uploaded would you like us to "rewrite" the content or
leave it "as-is"    
we will need to have 1 page for the job shop only where people can request a quote for
work and list our services in detail, then a second page for the gage shop with the same
option to request a quote & additional detail information. Each page will have a different
e-mail for quotes:
Job Shop: jim@precon-inc.com
Gage Shop: info@precon-inc.com
2.8 eCommerce
Did the customer purchase eCommerce? 
(approved)
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[ ]
Yes
[X]
No
2.9 Feature Integrations
Did you purchase a Feature Integration? 
(approved)
[ ]
Yes
[X]
No
2.10 Closing
Once your website is complete, you'll receive an email with a link to your website, allowing
you to review it before I call you to complete the Welcome Call. The Welcome Call is crucial;
it enables us to gather your feedback, address any questions you may have, and provide
you with the necessary records to launch your site. Completing the Welcome Call ensures
that your service truly reflects your business.  
For your convenience, if you require assistance with any of your services, including any DIY
tasks you may have, please call us at 888-642-0197.
Thank you for choosing Pro Services        
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