Customer Summary

System Prompt Used

You are a senior website strategist. Generate ONLY the project_overview and customer_overview sections of a strategic blueprint.

LANGUAGE REQUIREMENTS:
- Use simple, clear language that anyone can understand
- Avoid technical jargon, acronyms, and complex terms
- Write as if speaking directly to a business owner
- Explain everything in plain English
- Use everyday words instead of technical terms
- Make it easy for non-technical people to understand

RULES:
- Return ONLY valid JSON with the exact structure provided
- No extra text, no explanations, no markdown
- Use only verified intake content from real businesses
- Never guess, assume, or fabricate

PROJECT OVERVIEW REQUIREMENTS:
- The executive_summary field is REQUIRED and must contain a comprehensive 2-3 sentence summary
- The executive_summary should describe the business value proposition, competitive positioning, and key differentiators
- Use specific business information from the intake content, not generic descriptions
- The executive_summary must be meaningful and informative, not empty or placeholder text
- DO NOT leave executive_summary as "string" or empty - it must contain actual content

User Context Sent To Model

BUSINESS NAME: OP-86501

BUSINESS TYPE: Online Tutoring and Job Training Services

LOCATION: Reisterstown, MD, USA

SELECTED PRODUCTS: Pro Website Siteplus



PRODUCT-SPECIFIC REQUIREMENTS:

- Generate recommendations specific to the selected products

- Consider product-specific features, integrations, and requirements

- Ensure blueprint recommendations align with selected product capabilities



TARGET AUDIENCE: Individuals of any age seeking academic or professional advancement, including middle school, high school, college students, and working adults in need of education tutorials, job training, or resume assistance. Psychographically, the audience values self-improvement, career mobility, and accessible, affordable education.

PRIMARY GOALS: Empower members of the Milford Mill community and beyond through education and job training, Provide accessible, affordable tutoring and professional development services, Support clients in achieving academic success and career advancement

BRAND VALUES: Empowerment through education, Accessibility and affordability, Community support and advancement

SERVICES OFFERED: Online self-paced e-learning courses (e.g., Soft Skills, Administrative Procedures, Emotional Intelligence, Public Speaking, Team Building), Academic tutoring in subjects such as Microsoft Office, College Accounting, Computer Literacy, English, Math, Business Writing, Literature, History, Social Studies, Science, and Health, Job search assistance, resume building, and professional networking

COMPETITIVE ADVANTAGES: Over 30 years of industry experience, Free 2-3 training courses offered, Affordable pricing for both virtual and in-person tutoring

BRAND PERSONALITY: Supportive, empowering, and approachable with a focus on professionalism and inclusivity. The brand voice is encouraging, solution-oriented, and dedicated to helping clients achieve their educational and career goals.

UPLOADED CONTENT:
--- Content from pro_website_pro_seo_and_pro_business_directory_-_.pdf ---
Pro Website, Pro SEO and Pro Business
Directory - IN-23310
Company name:
Network Solutions Professional Services
Request owner:
Rhaila S
Client name(s):
Evelyn Freeman (efree001@waldenu.edu)
Request due:
03/18/2026
Exported on:
03/18/2026
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1.0 Instructions
Hi Evelyn, 
Thank you for your purchase! You've taken a great step toward enhancing your online presence. 
Please complete the attached form to help us understand your website needs,  target audience,
location, competitors, and other key information. 
Form Tips: 
Use the left menu to navigate between sections. 
Your progress saves automatically—you can return at any time to finish. 
Submit each item for review when complete (blue = incomplete, green = complete). 
Please note that the form will lock after 48 hours. We cannot accept additional content during this
time. 
Support Hours: 
Monday–Friday, 8:00 AM–8:00 PM EST 
Phone: 
888-642-0197
We look forward to learning more about your business! 
Warm regards, 
The Pro Serv Team 
Note: This is a no-reply email and is not monitored. 
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2.0 Pro Website
2.1 Business Information
When a first-time website visitor sees your site, you want them to quickly gain a clear
understanding of what you offer and be enticed by the business's details. 
What business name do you want to display on your website? 
(approved)
The capitalization and/or special characters are also important. Example: Barney's Burgers
& Barbecue     
Example: Barney's Burgers & Barbecue
Emmarria Education Tutorial and Job Training Services
Give us a brief overview of your business. What do you do? 
(approved)
Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
it is our primary goal to help members of the Milford Mill community move forward in life.
No matter if you are looking for an academic tutor for your middle school student who is
falling behind in school, or you are looking for job training or assistance in creating the
perfect resume, we are here in your time of need.
What makes your business stand out against the competition? 
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc. We'll use this to highlight what makes your
business unique.
the price I offer free 2-3 training courses services
What type of customers do you want to attract? 
(approved)
Example: 20-something cowboys, suburban moms, families, etc. This helps us tailor your
website to your target audience.
Any age range. high school, Middle school, Colledge and Working adults that needs
professional education tutorial.
Where do the customers you’re targeting live? 
(approved)
  Please specify the primary location (City, State) you'd like us to target in your SEO
campaign.    
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Worldwide
How many years of experience do you have in the industry? 
(approved)
over 30 years
How many full and part-time employees work for your organization? 
(approved)
4 full time
What is your Industry Vertical for your business? 
(approved)
Example verticals: restaurant, roofing contractor, pediatric dentist, foreign auto repair
Online Tutoring (Tutoring Service)
2.2 Contact Information
How do you want your customers to contact you? 
(approved)
Please enter your response, if applicable, in the right-hand column by double-clicking the
field.
We'll feature these options prominently on your website.   
Contact Option
Answer
Phone
800-622-4103 and 410-702-0640
Email
evelynfreeman@emmarria.com
Visit us in Person
File has been exported to:
pro_website/how_do_you_want_your_customers_to_contact_you_.csv
Format: CSV
Is this also the best number for us to reach you at? 
(approved)
[X]
Yes
[ ]
No
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What is your Business Email? 
(approved)
evelynfreeman@emmarria.com
What is your Business Address? 
(approved)
9 Kamaleer Ct Reisterstown, MD 21136
Do you want to display your full address? 
(approved)
[ ]
Yes
[X]
No
What are your Hours of Operation? 
(approved)
Please add 'NA' for any days you are closed, including Saturdays and Sundays.  
Example:
Monday–Friday: 9:00 AM – 5:00 PM 
 Saturday: N/A (Closed)
Sunday: N/A (Closed)    
24/7
2.3 Social Media Links
What social media links do you want displayed on this website? Please enter the URL if
applicable for those noted below.  Please enter NA if not applicable
Social Media 
(approved)
Please double-click in the column to enter your answer.
Social Media Type
Link to Social media
Facebook
NA
Instagram
NA
Other
NA
None
NA
File has been exported to: 
pro_website/social_media.csv
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Format: CSV
2.4 Branding & Promotions
Provide a slogan or tagline if you have one. 
(approved)
Example: One stop. All done. We'll use this on your website to maintain consistency in your
message.
Empowering People Through Education and Training
Any offers, discounts, specials we should include on your website? Special offers
are a great way to entice someone to do business with you when shown
prominently on your Home Page. 
(approved)
Example: Free consultation, Veterans save 25%, etc.
Free Professional training
Logo 
(approved)
Please upload the Logo here, and we’ll incorporate it into the website. If not, that's no
problem; we'll create a simple placeholder logo for your site.
File has been exported to: 
pro_website/122528915.png
File size: 19.1 KB, Width x Height (px): 402 x 118, Format: PNG
Uploaded by: N/A
Do you have any marketing collateral? 
(approved)
An existing website, a professional logo, and social media pages, such as Facebook, often
contain valuable information and marketing collateral, including brochures, sales
presentations, and promotional images.
[ ]
Yes
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[X]
No
2.5 Existing Website
Our goal is to gather as much information as possible about your business, enabling us to
understand it and effectively represent you online.
The look of your website is just as important as its information. Our designers will use their
expertise to ensure your website is easy to navigate and visually appealing. This section
will help us personalize your site to fit your brand.    
Do you have an existing website? 
(approved)
[ ]
Yes
[X]
No
2.6 Images & Galleries
  It is essential to maintain a professional and consistent look for your brand across key
locations where customers will encounter your business.     
Which Images would you like us to use? Please upload them here. 
(approved)
Upload any images you would like to be featured on your website here. Our designers will
compliment these images with a vast array of professionally taken photographs to present
your business in the best light.
File has been exported to: 
pro_website/122090296.png
File size: 205 KB, Width x Height (px): 275 x 420, Format: PNG
Uploaded by: N/A
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File has been exported to: 
pro_website/122090298.png
File size: 216 KB, Width x Height (px): 275 x 420, Format: PNG
Uploaded by: N/A
File has been exported to: 
pro_website/136126418.png
File size: 234 KB, Width x Height (px): 275 x 420, Format: PNG
Uploaded by: N/A
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File has been exported to: 
pro_website/122042640.png
File size: 3.79 MB, Width x Height (px): 2000 x 1332, Format: PNG
Uploaded by: N/A
File has been exported to: 
pro_website/122090295.png
File size: 191 KB, Width x Height (px): 275 x 420, Format: PNG
Uploaded by: N/A
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File has been exported to: 
pro_website/122090297.png
File size: 226 KB, Width x Height (px): 275 x 420, Format: PNG
Uploaded by: N/A
File has been exported to: 
pro_website/134836613.jpg
File size: 4.39 MB, Width x Height (px): 3949 x 2807, Format: JPG
Uploaded by: N/A
File has been exported to: 
pro_website/122528915_2.png
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File size: 19.1 KB, Width x Height (px): 402 x 118, Format: PNG
Uploaded by: N/A
Did you purchase a Rotating Banner? 
(approved)
[ ]
Yes
[X]
No
Did you purchase a Gallery? 
(approved)
[ ]
Yes
[X]
No
2.7 Page Content
The homepage serves as the virtual front door to your business, encapsulating the essence
of your brand and captivating visitors from the moment they arrive.  It's important that we
highlight the top three services prominently, each with a brief description and a clear call
to action.   We will include exclusive special offers on the homepage that can immediately
capture attention and drive engagement.  We will create three additional Service Pages and
a Contact Page.
Home Page 
(approved)
 Our team will craft the text for your Homepage using the information provided in the
business overview section. Is there anything else you want us to include on the Home
Page?    
Educational and Career Assistance
Is Just a Click Away
Affordable Job Training & Tutoring
It is our primary goal to help members of the Milford Mill community move forward in life.
No matter if you are looking for an academic tutor for your middle school student who is
falling behind in school, or you are looking for job training or assistance in creating the
perfect resume, we are here in your time of need.
Receive help from our team
when you are struggling to break into your dream career.
Call (800) 622-4103
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Tutoring
Help your child comprehend the curriculum they are learning in school.
Job Searching
Our team has a large selection of jobs for you to choose from.
Resume Building
We help you to create a resume that will stand out to employers.
Networking
Connect with other professionals that are in your industry.
E-Learning
Corporate Leadership And Professional Development Training Online.
Product / Service Page 1 
(approved)
What Service / Product would you like to showcase? 
Don't forget to include any unique selling points!    
ELearning page
Training Topics Available that are Self-Paced
Active
-10 Soft Skills You Need Course
-Administrative Office Procedures In Progress Course
-Administrative Support Course
-Anger Management Course
-Appreciative Inquiry Course
-Assertiveness and Self-Confidence Course
-Attention Management Course
-Being a Likeable Boss Course
-Body Language Basics Course
-Coaching and Mentoring Course
-Emotional Intelligence Course
-Job Search Skills Course
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-Public Speaking Course
-Team Building through Chemistry Course
Product / Service Page 2 
(approved)
What Service / Product would you like to showcase? 
 Don't forget to include any unique selling points!      
Tutoring Info page
Improve Your Child's Grades with Tutoring
For some kids it takes longer to understand the information in the classroom than they are
given throughout the school year. If your child is having difficulties comprehending the
materials one-on-one tutoring from we may be the solution for them.
Subjects We Tutor for Include:
-Microsoft Office 2016 (Outlook, PowerPoint, Excel, Word, & Access)
Office 365
-College Accounting (Level 1 & 2)
-Computer Literacy
-Research
-English
-Math (Middle School & Some High School)
-Orientation To College
-Business Writing
-Reading
-Writing
-Literature (Middle School & High School)
-History & Geography
-Social Studies
-Science
-Health
Affordable Prices
Having someone to assist your child through the curriculum can greatly improve their test
scores. This extra bit of coaching will boost your child's confidence in the classroom.
Virtual tutoring or tutoring over the phone is $25 per hour, while our in-person tutoring is
$35 per hour.
Tutorial Resources
www.aleks.com/login
(800) 622-4103
Staff
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Founder of Emmarria Education Tutorial and Job Training Services 
Evelyn M. Freeman, Ph.D., MBA, B.S. & A.A.
Maryland State Department of Education Advanced Professional Administrative Certificate
U.S. Army Reserves, Retiree
Administrative Support Staff
Andre Freeman, Director of Human Resources Management
Administrative Support-Vacant
Administrative Assistant-Vacant
Social Worker/Human Services Counselor-Vacant
Director, and Coordinator of Community Development Programs
 Program Analyst
Training Specialist
Faculty
Andre L. Dowdy, Jr, Special Eduation SUpport Staff/Tutorial Support (Music)
Vacant - Teacher/Tutor (Business and Accounting, and Math)
Vacant - English/Reading/Literature Tutor
Vacant - Science/Biology Tutor
Vacant - Spanish Tutor
Vacant - Director of Music
Vacant - History & Social Studies
Vacant - Art Instructor
Vacant Computer Literacy/Computer Application/Microsoft Office/Accountant/Health
ORGANIZATION CHART 
CEO/Director (1)
Executive Staff
Dept. Human Resources (1)
Dept of Education Teaching and Learning (1)
Dept of Health and Wellness (1)
Dept. Of Health and Wellness (5)
Director- of H & W
Social Worker
Psychologist
Academic Counselor
Nursing Assistance
Dept. of Human Resources (6)
Director of Human Resources
HR Manager/HR Specialist
Payroll Specialist
Training Specialist
Adm Assistant
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Job Training
Resume writing
On boarding
Hiring
Job placement Specialist (2)
Dept. of Education Teaching and Learning (11)
Director of Education -Teaching and Learning
Lead Teacher
Math Teacher
English Teacher
Social studies Teacher
History Teacher
Science Teacher
Foreign Language Teacher
Music Teacher
Tutors (Math, English, History/Science
Extra Curriculum Activity
IT Tech Support
Software packages/LMS
Call corporate training
Product / Service Page 3 
(approved)
What Service / Product would you like to showcase? 
Don't forget to include any unique selling points!      
Employment Opportunities page
Become Employed In Your Field
Whether you are just graduating college and looking for your first job or you are making a
change in your career, the team at EET&J is here to help you. We have a host of
connections for job seekers across the nation.
Find the Right Job for You
The jobs we have available include a multitude of industries. No matter why or how long
you have been out of work, we work hard to help you to obtain employment. We offer all
types of employment opportunities from internships to full-time positions. It is our goal to
ensure that those who are looking for work find the job that is right for them.
Access Links for Job Opportunities
-Maryland New Directions-This is a hyperlink that should route to
https://mdnewdirections.org/employers/
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-USAJOBS-this is a hyperlink that should route to https://www.usajobs.gov/
-Maryland Department of Budget and Management-This is a hyperlink that should route to
https://www.maryland.gov/business-and-work/job-and-career-support
-Military-this is a hyperlink that should route to https://www.military.com/veteran-jobs
-WIN Family Services-https://www.winfamilyservices.org/
-strayer.edu-This is a hyperlink that should route to https://www.strayer.edu/
-Beyond-this is a hyperlink that should route to
https://corporate.beyond.com/corporate/about
-Rat Race Rebellion-this is a hyperlink that should route to https://ratracerebellion.com/
-nike.com- this is a hyperlink that should route to https://www.nike.com/it/
-underarmour.com-this is a hyperlink that should route to
https://www.underarmour.com/en-us/
-waldenu.edu-this is a hyperlink that should route to https://www.waldenu.edu/
-bccc.edu-this is a hyperlink that should route to https://www.bccc.edu/
-Coppin.edu-this is a hyperlink that should route to https://www.coppin.edu/
Learn How To Build an Effective Resume
To get the job that you are hoping for, it is essential to have an eye-catching resume. The
team at EET&J demonstrates exactly what it takes to build an effective resume for various
types of occupations. From general first-time job applications to career and intern
applications, we will help you create the resume you need to land your dream job.
Resume Critiques
In addition to showing steps and video demonstrations on effective resume writing skills
we will also be offering the service of resume reviews. Email your resume to our team and
we will critique it. Our insight will give you the opportunity to make changes that will allow
your resume to stand out in a crowd.
Resumes (Post Resumes to the appropriate skill set/s)
Professional Resume-This is a hyperlink that should route to pdf file 122528849.
Entry Level Resume-This is a hyperlink that should route to pdf file 122528850entry.pdf
Technical Skills-This is a hyperlink that should route to pdf file 122528855technical.pdf
Asurion Phone Claim-This is a hyperlink that should route to
www.asurion.com/phoneclaim/
EEO Policy
Equal Employment Opportunity Laws/Procedures-This is a hyperlink that should route to
https://www.eeoc.gov/
Educational Resources (Online Education)
Maryland Public Schools-This is a hyperlink that should route to
https://www.marylandpublicschools.org/Pages/default.aspx
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College Corner (Traditional Education)
Baltimore City Community College-this is a hyperlink that should route to
https://www.bccc.edu/
Coppin State University-this is a hyperlink that should route to www.coppin.edu/
Towson University-this is a hyperlink that should route to https://www.towson.edu/
Loyola University Maryland-this is a hyperlnk that should route to https://www.loyola.edu/
Did you purchase a 6th page? 
(approved)
[ ]
Yes
[X]
No
Anything else that would be helpful for us to know? 
(approved)
For example: if webpage content is uploaded would you like us to "rewrite" the content or
leave it "as-is"   
None
2.8 eCommerce
Did you purchase eCommerce? 
(approved)
[ ]
Yes
[X]
No
2.9 SEO & Directory Information
Our team will use SEO tools to research how people search for these products/services in
Google and Bing.  
Please share any phrases you or your customers use to find you in search
engines. 
(approved)
elearning
tutoring
alek tutorial
employment oppurtunies
outreach resources
education
job training services
Free Professional training
career assistance
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Affordable Job Training
Are there any search phrases you’d like us to avoid? 
(approved)
Example: cheap, wholesale, Realtor, expert, or common industry terms not related to your
business
none
Tell us where your Customers live and the primary location (City, State) you'd
like us to target in your SEO campaign. 
(approved)
    SEO is a long-term strategy, and we can expand 
beyond this area as we see improved
performance.           
Worldwide
What are your Top 3-5 Products or Services? 
(approved)
Based on your products or services, please share your top 3-5 products/services that you
want our team to target first in your SEO campaign.  SEO is a long-term strategy; we can
expand 
beyond these as we see improved performance.        
1.education
2.training 
3.job training
Who is your target audience or ideal customer? 
(approved)
  Example: 30-something 
single men, suburban moms, families, etc.     
  
Any age range. high school, Middle school, Colledge and Working adults that needs
professional education tutorial.
Competitor Analysis 
(approved)
 Please tell us about your competitors' websites and what aspects of their business and
online presence you admire (top three).
Please list your top three online competitors.    
Include the link to their website if available.          
1.Imagine Learning-https://www.imaginelearning.com/
2.Club Z-https://clubztutoring.com/
3.Maryland Tutoring Services-https://www.marylandtutoringservices.org/
Tell us about what sets your business apart from your competitors. 
(approved)
Example: The services that drive customers to your business, 
like what product/service
makes you the most money or items that set you apart from others, like voted 
2019 best
burger in Harristown, family-owned business, 30 years experience, 
celebrating our 10th
year       
We offer good price for free 2-3 training course services. We make sure that we provide
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best service for education.
What payment options to do you accept? 
(approved)
[X]
Visa
[X]
MasterCard
[X]
American express
[X]
Discover
[X]
Amazon
[ ]
Ebay
[X]
PayPal
[ ]
Cash
[ ]
Cheque
[ ]
Invoice
[ ]
Western Union
[X]
Zelle
[ ]
Venmo
[X]
Apple Pay
[ ]
Google Pay
One of the first things a customer is going to see when they view your business
directory listing is your company name. 
(approved)
We'd like to ensure your company name is accurate for your online marketing services. 
What company name would you like to use?    
Emmarria Education Tutorial and Job Training Services
What phone number do you want to advertise on your directory listings? 
(approved)
800-622-4103
What email address do you want to advertise on your directory listings? 
(approved)
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evelynfreeman@emmarria.com
Anything else that would be helpful for us to know? 
(approved)
None
2.10 SEO Website Edits
Note: This section only applies to SEO services with SEO website edits, such as Pro SEO
Assist Subscription, Pro On Page SEO, and/or Pro SEO Content.  
 As part of your SEO campaign, our team will create SEO-friendly text for your website to
help search engines like Google understand which words and phrases your site should rank
for. At the end of each month, we’ll send you a recap of pages we added content to, along
with your monthly SEO report, so you can review the updates. 
Why We Make Changes Directly: To start seeing SEO results, it’s important that this content
is added to your website so that Google can start reviewing it. Our SEO specialists will
revise existing text or add new content to target relevant keywords and improve your
visibility. 
Scope of Changes: We’ll revise or add to your website’s text, focusing on keywords your
audience is searching for, without changing the overall meaning or structure of your
content. 
Request a Change: If you'd like us to modify any of our text, simply log into your Account
Manager dashboard, select “Marketing,” and choose “Request A Change.” You can also
reach out to us by phone. 
Please confirm if we can make these SEO text changes directly to your website:
(approved)
[X]
Yes, please apply these changes directly to my website.
[ ]
No, please send me the changes and I’ll implement them.
[ ]
Not Applicable – I don’t have an SEO service with SEO website edits.
2.11 Closing
Once your website is complete, you'll receive an email with a link to your website, allowing
you to review it before I call you to complete the Welcome Call. The Welcome Call is crucial;
it enables us to gather your feedback, address any questions you may have, and provide
you with the necessary records to launch your site. Completing the Welcome Call ensures
that your service truly reflects your business.    
We'll begin creating all of your listings in the next 5 to 7 business days. You'll then receive
an email outlining how we're developing your business's online presence. Some online
directories can take as little as a week to begin managing, while others may take over 60
days to actively manage. You can check the progress of these listings in your dashboard.
Our goal is always to ensure our customers are proud of their service, and we will work with
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you every step of the way.
Additionally, our team will begin work on your SEO updates shortly. You should have
already received an email outlining the expected timeframe(s) for completing your
optimizations. When the changes are completed, you will receive another email letting you
know that we are done. It is always our goal to ensure that our customers are proud of their
service, and we will work with you every step of the way. 
For your convenience, if you require assistance with any of your services, including any DIY
tasks you may have, please call us at 888-642-0197.
  Thank you for choosing Pro Services    
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3.0 Network Solutions - Internal Notes Only
3.1 Additional Notes
Additional Notes 
(approved)
-The business name the cx will use for copy and website is Emmarria Education Tutorial
and Job Training Services
-The cx will display both phone numbers 800-622-4103 and 410-702-0640 on the website. 
-The cx will only use the business address for the Business Directory. Please do not display
the business address on the website.
-Logo
The logo does not match the business name the cx provided but the cx still authorize to
use the logo for the website.
-Page Content
-The cx agrees to rewrite the contents provided to make it more professional and enticing,
-The cx will have the 5th page for Contact page
-The cx requested to have the same color vide as her old website on archive
https://web.archive.org/web/20241111164623/https://www.emmarria.com/
Additional File(s) Upload 
(approved)
File has been exported to: 
network_solutions_internal_notes_only/122528849.pdf
File size: 4.14 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: N/A
File has been exported to: 
network_solutions_internal_notes_only/122528850entry.pdf
File size: 4.95 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: N/A
File has been exported to: 
network_solutions_internal_notes_only/122528855technical.pdf
File size: 5.21 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: N/A
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LOWER PRIORITY ADDITIONAL CONTEXT (use only when not conflicting with Final Notes):

Business Name: OP-86501
Business Type: Online Tutoring and Job Training Services
Location: Reisterstown, MD, USA
--- Content from pro_website_pro_seo_and_pro_business_directory_-_.pdf ---
Pro Website, Pro SEO and Pro Business
Directory - IN-23310
Company name:
Network Solutions Professional Services
Request owner:
Rhaila S
Client name(s):
Evelyn Freeman (efree001@waldenu.edu)
Request due:
03/18/2026
Exported on:
03/18/2026
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1.0 Instructions
Hi Evelyn, 
Thank you for your purchase! You've taken a great step toward enhancing your online presence. 
Please complete the attached form to help us understand your website needs,  target audience,
location, competitors, and other key information. 
Form Tips: 
Use the left menu to navigate between sections. 
Your progress saves automatically—you can return at any time to finish. 
Submit each item for review when complete (blue = incomplete, green = complete). 
Please note that the form will lock after 48 hours. We cannot accept additional content during this
time. 
Support Hours: 
Monday–Friday, 8:00 AM–8:00 PM EST 
Phone: 
888-642-0197
We look forward to learning more about your business! 
Warm regards, 
The Pro Serv Team 
Note: This is a no-reply email and is not monitored. 
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2.0 Pro Website
2.1 Business Information
When a first-time website visitor sees your site, you want them to quickly gain a clear
understanding of what you offer and be enticed by the business's details. 
What business name do you want to display on your website? 
(approved)
The capitalization and/or special characters are also important. Example: Barney's Burgers
& Barbecue     
Example: Barney's Burgers & Barbecue
Emmarria Education Tutorial and Job Training Services
Give us a brief overview of your business. What do you do? 
(approved)
Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
it is our primary goal to help members of the Milford Mill community move forward in life.
No matter if you are looking for an academic tutor for your middle school student who is
falling behind in school, or you are looking for job training or assistance in creating the
perfect resume, we are here in your time of need.
What makes your business stand out against the competition? 
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc. We'll use this to highlight what makes your
business unique.
the price I offer free 2-3 training courses services
What type of customers do you want to attract? 
(approved)
Example: 20-something cowboys, suburban moms, families, etc. This helps us tailor your
website to your target audience.
Any age range. high school, Middle school, Colledge and Working adults that needs
professional education tutorial.
Where do the customers you’re targeting live? 
(approved)
  Please specify the primary location (City, State) you'd like us to target in your SEO
campaign.    
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Worldwide
How many years of experience do you have in the industry? 
(approved)
over 30 years
How many full and part-time employees work for your organization? 
(approved)
4 full time
What is your Industry Vertical for your business? 
(approved)
Example verticals: restaurant, roofing contractor, pediatric dentist, foreign auto repair
Online Tutoring (Tutoring Service)
2.2 Contact Information
How do you want your customers to contact you? 
(approved)
Please enter your response, if applicable, in the right-hand column by double-clicking the
field.
We'll feature these options prominently on your website.   
Contact Option
Answer
Phone
800-622-4103 and 410-702-0640
Email
evelynfreeman@emmarria.com
Visit us in Person
File has been exported to:
pro_website/how_do_you_want_your_customers_to_contact_you_.csv
Format: CSV
Is this also the best number for us to reach you at? 
(approved)
[X]
Yes
[ ]
No
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What is your Business Email? 
(approved)
evelynfreeman@emmarria.com
What is your Business Address? 
(approved)
9 Kamaleer Ct Reisterstown, MD 21136
Do you want to display your full address? 
(approved)
[ ]
Yes
[X]
No
What are your Hours of Operation? 
(approved)
Please add 'NA' for any days you are closed, including Saturdays and Sundays.  
Example:
Monday–Friday: 9:00 AM – 5:00 PM 
 Saturday: N/A (Closed)
Sunday: N/A (Closed)    
24/7
2.3 Social Media Links
What social media links do you want displayed on this website? Please enter the URL if
applicable for those noted below.  Please enter NA if not applicable
Social Media 
(approved)
Please double-click in the column to enter your answer.
Social Media Type
Link to Social media
Facebook
NA
Instagram
NA
Other
NA
None
NA
File has been exported to: 
pro_website/social_media.csv
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Format: CSV
2.4 Branding & Promotions
Provide a slogan or tagline if you have one. 
(approved)
Example: One stop. All done. We'll use this on your website to maintain consistency in your
message.
Empowering People Through Education and Training
Any offers, discounts, specials we should include on your website? Special offers
are a great way to entice someone to do business with you when shown
prominently on your Home Page. 
(approved)
Example: Free consultation, Veterans save 25%, etc.
Free Professional training
Logo 
(approved)
Please upload the Logo here, and we’ll incorporate it into the website. If not, that's no
problem; we'll create a simple placeholder logo for your site.
File has been exported to: 
pro_website/122528915.png
File size: 19.1 KB, Width x Height (px): 402 x 118, Format: PNG
Uploaded by: N/A
Do you have any marketing collateral? 
(approved)
An existing website, a professional logo, and social media pages, such as Facebook, often
contain valuable information and marketing collateral, including brochures, sales
presentations, and promotional images.
[ ]
Yes
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[X]
No
2.5 Existing Website
Our goal is to gather as much information as possible about your business, enabling us to
understand it and effectively represent you online.
The look of your website is just as important as its information. Our designers will use their
expertise to ensure your website is easy to navigate and visually appealing. This section
will help us personalize your site to fit your brand.    
Do you have an existing website? 
(approved)
[ ]
Yes
[X]
No
2.6 Images & Galleries
  It is essential to maintain a professional and consistent look for your brand across key
locations where customers will encounter your business.     
Which Images would you like us to use? Please upload them here. 
(approved)
Upload any images you would like to be featured on your website here. Our designers will
compliment these images with a vast array of professionally taken photographs to present
your business in the best light.
File has been exported to: 
pro_website/122090296.png
File size: 205 KB, Width x Height (px): 275 x 420, Format: PNG
Uploaded by: N/A
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File has been exported to: 
pro_website/122090298.png
File size: 216 KB, Width x Height (px): 275 x 420, Format: PNG
Uploaded by: N/A
File has been exported to: 
pro_website/136126418.png
File size: 234 KB, Width x Height (px): 275 x 420, Format: PNG
Uploaded by: N/A
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File has been exported to: 
pro_website/122042640.png
File size: 3.79 MB, Width x Height (px): 2000 x 1332, Format: PNG
Uploaded by: N/A
File has been exported to: 
pro_website/122090295.png
File size: 191 KB, Width x Height (px): 275 x 420, Format: PNG
Uploaded by: N/A
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File has been exported to: 
pro_website/122090297.png
File size: 226 KB, Width x Height (px): 275 x 420, Format: PNG
Uploaded by: N/A
File has been exported to: 
pro_website/134836613.jpg
File size: 4.39 MB, Width x Height (px): 3949 x 2807, Format: JPG
Uploaded by: N/A
File has been exported to: 
pro_website/122528915_2.png
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File size: 19.1 KB, Width x Height (px): 402 x 118, Format: PNG
Uploaded by: N/A
Did you purchase a Rotating Banner? 
(approved)
[ ]
Yes
[X]
No
Did you purchase a Gallery? 
(approved)
[ ]
Yes
[X]
No
2.7 Page Content
The homepage serves as the virtual front door to your business, encapsulating the essence
of your brand and captivating visitors from the moment they arrive.  It's important that we
highlight the top three services prominently, each with a brief description and a clear call
to action.   We will include exclusive special offers on the homepage that can immediately
capture attention and drive engagement.  We will create three additional Service Pages and
a Contact Page.
Home Page 
(approved)
 Our team will craft the text for your Homepage using the information provided in the
business overview section. Is there anything else you want us to include on the Home
Page?    
Educational and Career Assistance
Is Just a Click Away
Affordable Job Training & Tutoring
It is our primary goal to help members of the Milford Mill community move forward in life.
No matter if you are looking for an academic tutor for your middle school student who is
falling behind in school, or you are looking for job training or assistance in creating the
perfect resume, we are here in your time of need.
Receive help from our team
when you are struggling to break into your dream career.
Call (800) 622-4103
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Tutoring
Help your child comprehend the curriculum they are learning in school.
Job Searching
Our team has a large selection of jobs for you to choose from.
Resume Building
We help you to create a resume that will stand out to employers.
Networking
Connect with other professionals that are in your industry.
E-Learning
Corporate Leadership And Professional Development Training Online.
Product / Service Page 1 
(approved)
What Service / Product would you like to showcase? 
Don't forget to include any unique selling points!    
ELearning page
Training Topics Available that are Self-Paced
Active
-10 Soft Skills You Need Course
-Administrative Office Procedures In Progress Course
-Administrative Support Course
-Anger Management Course
-Appreciative Inquiry Course
-Assertiveness and Self-Confidence Course
-Attention Management Course
-Being a Likeable Boss Course
-Body Language Basics Course
-Coaching and Mentoring Course
-Emotional Intelligence Course
-Job Search Skills Course
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-Public Speaking Course
-Team Building through Chemistry Course
Product / Service Page 2 
(approved)
What Service / Product would you like to showcase? 
 Don't forget to include any unique selling points!      
Tutoring Info page
Improve Your Child's Grades with Tutoring
For some kids it takes longer to understand the information in the classroom than they are
given throughout the school year. If your child is having difficulties comprehending the
materials one-on-one tutoring from we may be the solution for them.
Subjects We Tutor for Include:
-Microsoft Office 2016 (Outlook, PowerPoint, Excel, Word, & Access)
Office 365
-College Accounting (Level 1 & 2)
-Computer Literacy
-Research
-English
-Math (Middle School & Some High School)
-Orientation To College
-Business Writing
-Reading
-Writing
-Literature (Middle School & High School)
-History & Geography
-Social Studies
-Science
-Health
Affordable Prices
Having someone to assist your child through the curriculum can greatly improve their test
scores. This extra bit of coaching will boost your child's confidence in the classroom.
Virtual tutoring or tutoring over the phone is $25 per hour, while our in-person tutoring is
$35 per hour.
Tutorial Resources
www.aleks.com/login
(800) 622-4103
Staff
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Founder of Emmarria Education Tutorial and Job Training Services 
Evelyn M. Freeman, Ph.D., MBA, B.S. & A.A.
Maryland State Department of Education Advanced Professional Administrative Certificate
U.S. Army Reserves, Retiree
Administrative Support Staff
Andre Freeman, Director of Human Resources Management
Administrative Support-Vacant
Administrative Assistant-Vacant
Social Worker/Human Services Counselor-Vacant
Director, and Coordinator of Community Development Programs
 Program Analyst
Training Specialist
Faculty
Andre L. Dowdy, Jr, Special Eduation SUpport Staff/Tutorial Support (Music)
Vacant - Teacher/Tutor (Business and Accounting, and Math)
Vacant - English/Reading/Literature Tutor
Vacant - Science/Biology Tutor
Vacant - Spanish Tutor
Vacant - Director of Music
Vacant - History & Social Studies
Vacant - Art Instructor
Vacant Computer Literacy/Computer Application/Microsoft Office/Accountant/Health
ORGANIZATION CHART 
CEO/Director (1)
Executive Staff
Dept. Human Resources (1)
Dept of Education Teaching and Learning (1)
Dept of Health and Wellness (1)
Dept. Of Health and Wellness (5)
Director- of H & W
Social Worker
Psychologist
Academic Counselor
Nursing Assistance
Dept. of Human Resources (6)
Director of Human Resources
HR Manager/HR Specialist
Payroll Specialist
Training Specialist
Adm Assistant
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Job Training
Resume writing
On boarding
Hiring
Job placement Specialist (2)
Dept. of Education Teaching and Learning (11)
Director of Education -Teaching and Learning
Lead Teacher
Math Teacher
English Teacher
Social studies Teacher
History Teacher
Science Teacher
Foreign Language Teacher
Music Teacher
Tutors (Math, English, History/Science
Extra Curriculum Activity
IT Tech Support
Software packages/LMS
Call corporate training
Product / Service Page 3 
(approved)
What Service / Product would you like to showcase? 
Don't forget to include any unique selling points!      
Employment Opportunities page
Become Employed In Your Field
Whether you are just graduating college and looking for your first job or you are making a
change in your career, the team at EET&J is here to help you. We have a host of
connections for job seekers across the nation.
Find the Right Job for You
The jobs we have available include a multitude of industries. No matter why or how long
you have been out of work, we work hard to help you to obtain employment. We offer all
types of employment opportunities from internships to full-time positions. It is our goal to
ensure that those who are looking for work find the job that is right for them.
Access Links for Job Opportunities
-Maryland New Directions-This is a hyperlink that should route to
https://mdnewdirections.org/employers/
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-USAJOBS-this is a hyperlink that should route to https://www.usajobs.gov/
-Maryland Department of Budget and Management-This is a hyperlink that should route to
https://www.maryland.gov/business-and-work/job-and-career-support
-Military-this is a hyperlink that should route to https://www.military.com/veteran-jobs
-WIN Family Services-https://www.winfamilyservices.org/
-strayer.edu-This is a hyperlink that should route to https://www.strayer.edu/
-Beyond-this is a hyperlink that should route to
https://corporate.beyond.com/corporate/about
-Rat Race Rebellion-this is a hyperlink that should route to https://ratracerebellion.com/
-nike.com- this is a hyperlink that should route to https://www.nike.com/it/
-underarmour.com-this is a hyperlink that should route to
https://www.underarmour.com/en-us/
-waldenu.edu-this is a hyperlink that should route to https://www.waldenu.edu/
-bccc.edu-this is a hyperlink that should route to https://www.bccc.edu/
-Coppin.edu-this is a hyperlink that should route to https://www.coppin.edu/
Learn How To Build an Effective Resume
To get the job that you are hoping for, it is essential to have an eye-catching resume. The
team at EET&J demonstrates exactly what it takes to build an effective resume for various
types of occupations. From general first-time job applications to career and intern
applications, we will help you create the resume you need to land your dream job.
Resume Critiques
In addition to showing steps and video demonstrations on effective resume writing skills
we will also be offering the service of resume reviews. Email your resume to our team and
we will critique it. Our insight will give you the opportunity to make changes that will allow
your resume to stand out in a crowd.
Resumes (Post Resumes to the appropriate skill set/s)
Professional Resume-This is a hyperlink that should route to pdf file 122528849.
Entry Level Resume-This is a hyperlink that should route to pdf file 122528850entry.pdf
Technical Skills-This is a hyperlink that should route to pdf file 122528855technical.pdf
Asurion Phone Claim-This is a hyperlink that should route to
www.asurion.com/phoneclaim/
EEO Policy
Equal Employment Opportunity Laws/Procedures-This is a hyperlink that should route to
https://www.eeoc.gov/
Educational Resources (Online Education)
Maryland Public Schools-This is a hyperlink that should route to
https://www.marylandpublicschools.org/Pages/default.aspx
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College Corner (Traditional Education)
Baltimore City Community College-this is a hyperlink that should route to
https://www.bccc.edu/
Coppin State University-this is a hyperlink that should route to www.coppin.edu/
Towson University-this is a hyperlink that should route to https://www.towson.edu/
Loyola University Maryland-this is a hyperlnk that should route to https://www.loyola.edu/
Did you purchase a 6th page? 
(approved)
[ ]
Yes
[X]
No
Anything else that would be helpful for us to know? 
(approved)
For example: if webpage content is uploaded would you like us to "rewrite" the content or
leave it "as-is"   
None
2.8 eCommerce
Did you purchase eCommerce? 
(approved)
[ ]
Yes
[X]
No
2.9 SEO & Directory Information
Our team will use SEO tools to research how people search for these products/services in
Google and Bing.  
Please share any phrases you or your customers use to find you in search
engines. 
(approved)
elearning
tutoring
alek tutorial
employment oppurtunies
outreach resources
education
job training services
Free Professional training
career assistance
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Affordable Job Training
Are there any search phrases you’d like us to avoid? 
(approved)
Example: cheap, wholesale, Realtor, expert, or common industry terms not related to your
business
none
Tell us where your Customers live and the primary location (City, State) you'd
like us to target in your SEO campaign. 
(approved)
    SEO is a long-term strategy, and we can expand 
beyond this area as we see improved
performance.           
Worldwide
What are your Top 3-5 Products or Services? 
(approved)
Based on your products or services, please share your top 3-5 products/services that you
want our team to target first in your SEO campaign.  SEO is a long-term strategy; we can
expand 
beyond these as we see improved performance.        
1.education
2.training 
3.job training
Who is your target audience or ideal customer? 
(approved)
  Example: 30-something 
single men, suburban moms, families, etc.     
  
Any age range. high school, Middle school, Colledge and Working adults that needs
professional education tutorial.
Competitor Analysis 
(approved)
 Please tell us about your competitors' websites and what aspects of their business and
online presence you admire (top three).
Please list your top three online competitors.    
Include the link to their website if available.          
1.Imagine Learning-https://www.imaginelearning.com/
2.Club Z-https://clubztutoring.com/
3.Maryland Tutoring Services-https://www.marylandtutoringservices.org/
Tell us about what sets your business apart from your competitors. 
(approved)
Example: The services that drive customers to your business, 
like what product/service
makes you the most money or items that set you apart from others, like voted 
2019 best
burger in Harristown, family-owned business, 30 years experience, 
celebrating our 10th
year       
We offer good price for free 2-3 training course services. We make sure that we provide
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best service for education.
What payment options to do you accept? 
(approved)
[X]
Visa
[X]
MasterCard
[X]
American express
[X]
Discover
[X]
Amazon
[ ]
Ebay
[X]
PayPal
[ ]
Cash
[ ]
Cheque
[ ]
Invoice
[ ]
Western Union
[X]
Zelle
[ ]
Venmo
[X]
Apple Pay
[ ]
Google Pay
One of the first things a customer is going to see when they view your business
directory listing is your company name. 
(approved)
We'd like to ensure your company name is accurate for your online marketing services. 
What company name would you like to use?    
Emmarria Education Tutorial and Job Training Services
What phone number do you want to advertise on your directory listings? 
(approved)
800-622-4103
What email address do you want to advertise on your directory listings? 
(approved)
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evelynfreeman@emmarria.com
Anything else that would be helpful for us to know? 
(approved)
None
2.10 SEO Website Edits
Note: This section only applies to SEO services with SEO website edits, such as Pro SEO
Assist Subscription, Pro On Page SEO, and/or Pro SEO Content.  
 As part of your SEO campaign, our team will create SEO-friendly text for your website to
help search engines like Google understand which words and phrases your site should rank
for. At the end of each month, we’ll send you a recap of pages we added content to, along
with your monthly SEO report, so you can review the updates. 
Why We Make Changes Directly: To start seeing SEO results, it’s important that this content
is added to your website so that Google can start reviewing it. Our SEO specialists will
revise existing text or add new content to target relevant keywords and improve your
visibility. 
Scope of Changes: We’ll revise or add to your website’s text, focusing on keywords your
audience is searching for, without changing the overall meaning or structure of your
content. 
Request a Change: If you'd like us to modify any of our text, simply log into your Account
Manager dashboard, select “Marketing,” and choose “Request A Change.” You can also
reach out to us by phone. 
Please confirm if we can make these SEO text changes directly to your website:
(approved)
[X]
Yes, please apply these changes directly to my website.
[ ]
No, please send me the changes and I’ll implement them.
[ ]
Not Applicable – I don’t have an SEO service with SEO website edits.
2.11 Closing
Once your website is complete, you'll receive an email with a link to your website, allowing
you to review it before I call you to complete the Welcome Call. The Welcome Call is crucial;
it enables us to gather your feedback, address any questions you may have, and provide
you with the necessary records to launch your site. Completing the Welcome Call ensures
that your service truly reflects your business.    
We'll begin creating all of your listings in the next 5 to 7 business days. You'll then receive
an email outlining how we're developing your business's online presence. Some online
directories can take as little as a week to begin managing, while others may take over 60
days to actively manage. You can check the progress of these listings in your dashboard.
Our goal is always to ensure our customers are proud of their service, and we will work with
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you every step of the way.
Additionally, our team will begin work on your SEO updates shortly. You should have
already received an email outlining the expected timeframe(s) for completing your
optimizations. When the changes are completed, you will receive another email letting you
know that we are done. It is always our goal to ensure that our customers are proud of their
service, and we will work with you every step of the way. 
For your convenience, if you require assistance with any of your services, including any DIY
tasks you may have, please call us at 888-642-0197.
  Thank you for choosing Pro Services    
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3.0 Network Solutions - Internal Notes Only
3.1 Additional Notes
Additional Notes 
(approved)
-The business name the cx will use for copy and website is Emmarria Education Tutorial
and Job Training Services
-The cx will display both phone numbers 800-622-4103 and 410-702-0640 on the website. 
-The cx will only use the business address for the Business Directory. Please do not display
the business address on the website.
-Logo
The logo does not match the business name the cx provided but the cx still authorize to
use the logo for the website.
-Page Content
-The cx agrees to rewrite the contents provided to make it more professional and enticing,
-The cx will have the 5th page for Contact page
-The cx requested to have the same color vide as her old website on archive
https://web.archive.org/web/20241111164623/https://www.emmarria.com/
Additional File(s) Upload 
(approved)
File has been exported to: 
network_solutions_internal_notes_only/122528849.pdf
File size: 4.14 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: N/A
File has been exported to: 
network_solutions_internal_notes_only/122528850entry.pdf
File size: 4.95 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: N/A
File has been exported to: 
network_solutions_internal_notes_only/122528855technical.pdf
File size: 5.21 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: N/A
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Uploaded Files Considered

Uploaded Content Preview

--- Content from pro_website_pro_seo_and_pro_business_directory_-_.pdf ---
Pro Website, Pro SEO and Pro Business
Directory - IN-23310
Company name:
Network Solutions Professional Services
Request owner:
Rhaila S
Client name(s):
Evelyn Freeman (efree001@waldenu.edu)
Request due:
03/18/2026
Exported on:
03/18/2026
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1.0 Instructions
Hi Evelyn, 
Thank you for your purchase! You've taken a great step toward enhancing your online presence. 
Please complete the attached form to help us understand your website needs,  target audience,
location, competitors, and other key information. 
Form Tips: 
Use the left menu to navigate between sections. 
Your progress saves automatically—you can return at any time to finish. 
Submit each item for review when complete (blue = incomplete, green = complete). 
Please note that the form will lock after 48 hours. We cannot accept additional content during this
time. 
Support Hours: 
Monday–Friday, 8:00 AM–8:00 PM EST 
Phone: 
888-642-0197
We look forward to learning more about your business! 
Warm regards, 
The Pro Serv Team 
Note: This is a no-reply email and is not monitored. 
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2.0 Pro Website
2.1 Business Information
When a first-time website visitor sees your site, you want them to quickly gain a clear
understanding of what you offer and be enticed by the business's details. 
What business name do you want to display on your website? 
(approved)
The capitalization and/or special characters are also important. Example: Barney's Burgers
& Barbecue     
Example: Barney's Burgers & Barbecue
Emmarria Education Tutorial and Job Training Services
Give us a brief overview of your business. What do you do? 
(approved)
Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
it is our primary goal to help members of the Milford Mill community move forward in life.
No matter if you are looking for an academic tutor for your middle school student who is
falling behind in school, or you are looking for job training or assistance in creating the
perfect resume, we are here in your time of need.
What makes your business stand out against the competition? 
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc. We'll use this to highlight what makes your
busi