Primary Goals
- Provide foundational educational materials for law enforcement careers
- Offer test and interview preparation workshops for dispatcher positions
- Increase online visibility and streamline product access for prospective customers
You are a senior website strategist. Generate ONLY the project_overview and customer_overview sections of a strategic blueprint. LANGUAGE REQUIREMENTS: - Use simple, clear language that anyone can understand - Avoid technical jargon, acronyms, and complex terms - Write as if speaking directly to a business owner - Explain everything in plain English - Use everyday words instead of technical terms - Make it easy for non-technical people to understand RULES: - Return ONLY valid JSON with the exact structure provided - No extra text, no explanations, no markdown - Use only verified intake content from real businesses - Never guess, assume, or fabricate PROJECT OVERVIEW REQUIREMENTS: - The executive_summary field is REQUIRED and must contain a comprehensive 2-3 sentence summary - The executive_summary should describe the business value proposition, competitive positioning, and key differentiators - Use specific business information from the intake content, not generic descriptions - The executive_summary must be meaningful and informative, not empty or placeholder text - DO NOT leave executive_summary as "string" or empty - it must contain actual content
BUSINESS NAME: OP-85751
BUSINESS TYPE: Law Enforcement Educational Materials Provider
LOCATION: State of California, United States (Mail order only, web-based)
SELECTED PRODUCTS: Pro Website Siteplus
PRODUCT-SPECIFIC REQUIREMENTS:
- Generate recommendations specific to the selected products
- Consider product-specific features, integrations, and requirements
- Ensure blueprint recommendations align with selected product capabilities
TARGET AUDIENCE: Individuals interested in starting a career as a Police Dispatcher, specifically entry-level dispatchers residing in California. Audience includes aspiring law enforcement professionals seeking foundational training, test preparation, and interview readiness. Psychographics: motivated, career-oriented, seeking practical and accessible resources for law enforcement entry.
PRIMARY GOALS: Provide foundational educational materials for law enforcement careers, Offer test and interview preparation workshops for dispatcher positions, Increase online visibility and streamline product access for prospective customers
BRAND VALUES: Empowerment through education, Professionalism in law enforcement training, Supportive guidance for career starters
SERVICES OFFERED: Learn 911 Workbook (foundational law enforcement information), Audio Kit (practical exercises for application), Test and Interview Preparation Workshops
COMPETITIVE ADVANTAGES: Specialized foundational information for law enforcement dispatchers, Comprehensive test and interview preparation workshops, Bundle deals offering savings on educational products
BRAND PERSONALITY: Supportive, authoritative, and approachable. The brand voice is encouraging and professional, focusing on helping individuals succeed in law enforcement careers. Visual identity emphasizes police blue, gold, and white, reflecting the Thin Gold Line theme and a calming, trustworthy presence.
UPLOADED CONTENT:
--- Content from pro_website_-_in-23187.pdf ---
Pro Website - IN-23187
Company name:
Network Solutions Professional Services
Request owner:
Jemelle C
Client name(s):
Debra Wheatley (learn911@aol.com)
Debra Wheatley (learn911psd@gmail.com)
Request due:
03/06/2026
Exported on:
03/10/2026
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1.0 Instructions
Hi Debra,
Thank you for your purchase! You've taken a great step toward enhancing your online
presence.
Please complete the attached form to help us understand your website needs, target
audience, location, competitors, and other key information.
Form Tips:
Use the left menu to navigate between sections.
Your progress saves automatically—you can return at any time to finish.
Submit each item for review when complete (blue = incomplete, green = complete).
Please note that the form will lock after 48 hours. We cannot accept additional content
during this time.
Support Hours:
Monday–Friday, 8:00 AM–8:00 PM EST
Phone:
888-642-0197
We look forward to learning more about your business!
Warm regards,
The Pro Serv Team
Note: This is a no-reply email and is not monitored.
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2.0 Business Information
When a first-time website visitor sees your site, you want them to quickly have a clear
understanding of what you offer and enticing details about the business.
2.1 Business Information
What business name do you want to display on your website?
(approved)
Example: Barney's Burgers & Barbecue
Learn 911
Give us a brief overview of your business. What do you do?
(approved)
Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
Learn 911 provides educational materials that help you learn the basics of law
enforcement. This is worthwhile for those interested in starting a career as a Police
Dispatcher.
What are the top three services or products you'd like featured?
(approved)
Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc.
Don't forget to include any unique selling points!
Learn 911 Workbook
Audio Kit
Remember That
What makes your business stand out against the competition?
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc.
We'll use this to highlight what makes your business unique.
We give you the foundational information to be successful when training in a new position
within law enforcement.
We offer test preparation workshops and interview preparation workshops
What type of customers do you want to attract?
(approved)
Example: 20-something cowboys, suburban moms, families, etc.
This helps us tailor your website to your target audience.
Entry level dispatchers
Where do the customers you’re targeting live?
(approved)
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State of California
Please provide your physical address.
(approved)
This is a mail order company only
2.2 Contact Information
How do you want your customers to contact you?
(approved)
Please enter your response, if applicable, in the right-hand column by double-clicking the
field.
We'll feature these options prominently on your website.
Contact Option
Answer
Phone
909-519-8373
Email
Learn911psd@aol.com
Visit in Person
File has been exported to:
business_information/how_do_you_want_your_customers_to_contact_you_.csv
Format: CSV
Is this also the best number for us to reach you at?
(approved)
[X]
Yes
[ ]
No
What are your Hours of Operation?
(approved)
Please add 'NA' for any days you are closed, including Saturdays and Sundays.
Example:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: N/A (Closed)
Sunday: N/A (Closed)
24/7 since it is a web based business
2.3 Social Media Links
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What social media links do you want displayed on this website? Please enter the URL if
applicable for those noted below. Please enter NA if not applicable
Social Media
(approved)
Please double-click in the column to enter your answer.
Social Media Type
Link to Social media
Facebook
Instagram
Other
None
File has been exported to:
business_information/social_media.csv
Format: CSV
2.4 Branding & Promotions
Provide a slogan or tagline if you have one.
(approved)
Example: One stop. All done.
We'll use this on your website to keep your message consistent.
9-1-1 Dispatchers: The Thin Gold line
Any offers, discounts, specials we should include on your website?
(approved)
Special offers are a great way to entice someone to do business with you when shown
prominently on your Home Page.
Example: Free consultation, Veterans save 25%, etc.
We have 3 bundle and 2 bundle deals of products that offer savings. See products page
on my current website www.learn911.org
Logo
(approved)
Please upload the Logo here, and we’ll incorporate it into the website. If not, that's no
problem; we'll create a simple placeholder logo for your site.
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File has been exported to:
business_information/learn911_logo.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Do you have any marketing collateral?
(approved)
An existing website, a professional logo, and social media pages, such as Facebook, often
contain valuable information and marketing collateral, including brochures, sales
presentations, and promotional images.
[X]
Yes
[ ]
No
Image(s) Upload
(approved)
Please upload any marketing collateral here.
File has been exported to:
business_information/learn911_logo_2.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
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Uploaded by: Debra Wheatley (learn911psd@gmail.com)
2.5 Existing Website
Do you have an existing website?
(approved)
[X]
Yes
[ ]
No
What is the URL for your existing website?
(approved)
https://learn911.org/home.html
What do you like about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
easy to locate products and other info
What do you dislike about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
No answer given
2.6 Images & Galleries
It is essential to maintain a professional and consistent look for your brand across key
locations where customers will encounter your business.
Which Images would you like us to use? Please upload them here.
(approved)
Upload any images you would like to be featured on your website here. Our designers will
compliment these images with a vast array of professionally taken photographs to present
your business in the best light.
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File has been exported to:
business_information/learn911_logo_3.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Did you purchase a Rotating Banner?
(approved)
[ ]
Yes
[X]
No
Did you purchase a Gallery?
(approved)
[ ]
Yes
[X]
No
2.7 Page Content
The homepage serves as the virtual front door to your business, encapsulating the essence
of your brand and captivating visitors from the moment they arrive. It's important that we
highlight the top three services prominently, each with a brief description and a clear call
to action. We will include exclusive special offers on the homepage that can immediately
capture attention and drive engagement. We will create three additional Service Pages and
a Contact Page.
Home Page
(approved)
Our team will craft the text for your Home Page using the information provided in the
business overview section. Is there anything else you want us to include on the Home
Page?
STARTING A CAREER IN LAW ENFORCEMENT?
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LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Our focus is to get you started in a career of Law Enforcement.
Product / Service Page 1
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
A unique workbook that assists you in learning the basic foundational information needed
in this profession.
Product / Service Page 2
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
Exercises that allow you to use the basic information and apply it to practical application.
Product / Service Page 3
(approved)
What Service / Product would you like to showcase?
Preparation workshops for those getting ready to test and / or interview for dispatcher
positions.
Did you purchase a 6th page?
(approved)
[ ]
Yes
[X]
No
Please upload any additional content or documents you would like for us to
consider when creating your website.
(approved)
File has been exported to:
business_information/385_cop3.jpg
File size: 11 KB, Width x Height (px): 385 x 261, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/385_fullsizerender_4_.jpg
File size: 16.2 KB, Width x Height (px): 385 x 333, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/remember_that_pic.pdf
File size: 128 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
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File has been exported to:
business_information/learn_911.doc
File size: 22.5 KB, Width x Height (px): N/A, Format: DOC
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/img_8409.jpg
File size: 58.9 KB, Width x Height (px): 512 x 640, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Anything else that would be helpful for us to know?
(approved)
For example: if webpage content is uploaded would you like us to "rewrite" the content or
leave it "as-is"
The about us page on my current website. I would like that information about us on there
with the pictures of us that I uploaded on the above question.
The contact info and resources that I have on my current website that is also by network
solutions I would like somewhere on the website. . www.Learn911.org
Also for the Tag line 9-1-1 Dispatchers in a police blue color and The Thin Gold Line in a
gold color maybe on a ??? background. You get creative
I told the representative in the beginning the colors red, white, and blue (patriotic colors
for a law enforcement website, but I think focusing on the police blue, gold, and white may
look betterm to stay with the theme of the thin gold line. (For you, in case you are not
aware, The Thin gold line represents dispatchers in Law Enforcement, the calming voice
behind the chaos. This may help you get a better understanding for the feel of the
website)
2.8 eCommerce
Did you purchase eCommerce?
(approved)
[ ]
Yes
[X]
No
2.9 Feature Integrations
Did you purchase a Feature Integration?
(approved)
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[ ]
Yes
[X]
No
2.10 Closing
Once your website is complete, you'll receive an email with a link to your website, allowing
you to review it before I call you to complete the Welcome Call. The Welcome Call is crucial;
it enables us to gather your feedback, address any questions you may have, and provide
you with the necessary records to launch your site. Completing the Welcome Call ensures
that your service truly reflects your business.
For your convenience, if you require assistance with any of your services, including any DIY
tasks you may have, please call us at 888-642-0197.
Thank you for choosing Pro Services
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3.0 Network Solutions - Internal Notes Only
3.1 Additional Notes
Additional Notes
(approved)
Customer Add:
Please look at the info on my current webpage I have with Network Solutions so you can
see the info I have. I think there needs to be a "contact us" page or info of some sort. I
dont know that my products need to all be on separate pages but I filled in your
questionaire boxes the best I could. I do offer discounts as you can see on my current
website so that is similar to how I want it for ease for the customer.
www.Learn911.org
Thank you,
Debbie
--------------------------------------------------------------------------------------------------------------------------
----------------------
WBC NOTES:
1. The business name may vary from the existing site and/or the CS/IOI. The customer has
confirmed that the business name is: Learn 911
2. Physical Address: The customer refused to provide the business's physical address. She
requested not to add it on the website.
3. Hours of Operation: The customer has confirmed it is 24/7
4. Social Media links: None
5. Slogan: The customer has confirmed the cases and/or special characters in the provided
slogan
- On the "Anything else that would be helpful for us to know?" section, she provided an
instruction that the "9-1-1 Dispatchers:" would be a police color blue, while the design
team can choose what color is best to use for the "The Thin Gold Line" and its background
color.
6. Look and feel: The customer want the design team to use this as the inspiration -
https://1137ca8.netsolhost.com/
- She wants to have the colors: Red, Police blue, White and Gold
7. Marketing Collateral: None
8. Dislike about the existing site: None
9. Images to use on the website: The customer confirmed that the design team can use
stock images if needed
10. Disregard documents: Learn 911.doc & Remember That.pdf
11. Page Content: The customer has confirmed that the team can rewrite the content if
needed.
- Under "Products" page, please add a button that says "Click here to purchase" and
hyperlink the PayPal link according to the products listed
- Products Page will have 9 images. TL Rhejysa has approved to add all 9 images without a
Gallery
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- Please disregard the content provided in the "Page Content" section. Use the information
below for the page contents, instead:
1. Home
** The team can craft the text for the Home Page using the information provided in the
business overview section. *
STARTING A CAREER IN LAW ENFORCEMENT?
LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Welcome
Welcome to our Web site. This site offers you the opportunity to learn more about LEARN
911, founded in 1998.
To learn more about us, click any item on our menu. If you have comments or questions,
let us know by going to the "Contact Us" page. Thanks for visiting and be sure to check
back often for updated information.
Learn 911 provides educational materials that help you start to learn the basics of law
enforcement for those interested in starting a career as a Police officer, Reserve Police
Officer, Police Dispatcher, Records Clerk, Police Cadet or Police Explorer.
TESTIMONIALS
The Workshop was very informative and gave insights into the testing, interview and
background portions of the hiring process. Debbie and Rich have years of experience, are
very helpful, and truly want to see everyone succeed. Having added knowledge about the
Dispatcher hiring process gave me confidence in myself and an added comfort in knowing
what was happening and why. - Ann Allard
Attending the interview and background prep workshop was a great investment! We went
over topics covered in the Dispatcher course in greater depth, with an emphasis on the
actual application, testing, and interview process.By far the most valuable part of the
workshop was having the opportunity to ask personal experience questions and receiving
individualized feedback. Debbie and Rich go above and beyond as instructors and even
offer to make themselves available for extra support as we move forward with applications
and interviews well after the workshop (which I have definitely taken advantage of)! -
Maria Bonilla
2. ABOUT
ABOUT
At LEARN 911, our focus is to get you started in a career of Law Enforcement. Get in touch
with us today. Learn 911 is a mail order company that provides educational materials on
the basics of law enforcement-we serve Nation Wide.
Both authors have years of experience in Law Enforcement.
** Add 385_FullSizeRender_4_.jpg **
Debbie Konstantakos
Debbie is a retired Public Safety Dispatch Supervisor for a Southern California City. She
served both as an in-house instructor for her department and also served as a tactical
dispatcher for the departments S.W.A.T. team when responding to high-risk incidents. She
still serves as a Criminal Justice Instructor for P.O.S.T. certified courses for Dispatchers,
Communication Training Officers, Civilian Supervisors, and Peace Officer Academies.
**Add 385_Cop3.jpg **
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Steven Hohnstein
Steve is a retired Police Officer for a Southern California City. He served as a patrolman,
Field Training Officer, Motor Officer, and Undercover Narcotics Investigator. He was also
held assignments as a field supervisor and academy evaluator. He has contributed many
hours in the 911 dispatch center.
Resources
Can you be a 911 dispatcher? www.quizmoz.com
Written Exam Requirements www.publicsafetytesting.com
Commission on POST- Dispatchers www.post.ca.gov
911 Dispatch JOBS
https://www.governmentjobs.com/jobs?
keyword=dispatcher&location=Los+Angeles%2C+CA
https://www.indeed.com/jobs?q=dispatcher&l=Los+Angeles%2C+CA
Schools' that offer dispatcher classes:
Goldenwest College
Goldenwest College in Huntington Beach, CA offers Police Academy and Dispatch related
classes.
If you are interested in attending the P.O.S.T. Police Dispatch Academy,
contact Golden West College at CJTC@gwc.cccd.edu.
These classes are offered in a LIVE online platform
Rio Hondo College
Rio Hondo College in Whittier
Contact Rio Hondo at
DKonstantakos@riohondo.edu
Visit their website at https://www.riohondo.edu/
These classes are offered on campus / in person
Public Safety Dispatchers
It provides places where you can take the class
Visit their website: https://post.ca.gov/dispatchers
3. Products
LEARN 911 PRODUCTS
3 BUNDLE DEAL
** Add the images from Learn 911.zip > 3 Bundle deal **
The workbook
Audio Kit
Remember That
$199.95
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f958627da2ec0&mfid=1773080941056_f958627da2ec0#/checkout/openBu
tton **
DOWNLOADABLE 3 BUNDLE DEAL
(Link emailed within 48 hours)
$169.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f19205149c478&mfid=1773080958580_f19205149c478 **
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2 BUNDLE DEAL
** Add the images from Learn 911.zip > 2 Bundle deal **
The workbook & Audio Kit
$165.99
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f388831edfe5f&mfid=1773080972219_f388831edfe5f#/checkout/openButt
on **
DOWNLOADABLE 2 BUNDLE DEAL
(Link emailed within 48 hours)
$150.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f553325f0f36f&mfid=1773080974508_f553325f0f36f#/checkout/openButto
n **
THE LEARN 911 WORKBOOK
** Add image from Learn 911.zip > Learn 911 **
A step by step easy to follow workbook with USB flash drive that teaches the student:
Military time
Phonetic alphabet
Common radio codes
Commonly used penal codes
Vehicle codes
H&S codes
Other codes
Covers commonly misspelled words in law enforcement, police jargon and more. A
"MUST HAVE" for anyone starting a career in law enforcement!
$99.99
(Does not include Shipping or Tax.)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f1507584e71b2&mfid=1773080882765_f1507584e71b2#/checkout/openB
utton **
DOWNLOADABLE WORKBOOK
$89.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f4819622477b5&mfid=1773081033292_f4819622477b5 **
AUDIO PRACTICE KIT
** Add image from Learn 911.zip > Audio Kit **
A practice kit that includes a USB flash drive with two types of practical exercises similar
to what dispatchers encounter. "Copy That" allows the student to copy police related
information and use abbreviations to practice both speed and accuracy. "Name that Call"
allows the student to listen to simulated calls for service and determine the correct penal
code section that applies as well as be able to correctly format the information with
accuracy and speed onto a call screen from your computer. Its like taking a real call for
service in the privacy of your own home. Great for beginners or wanna be dispatchers!
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$49.99
(Does not include Shipping or tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f5445997a6009&mfid=1773081069281_f5445997a6009 **
DOWNLOADABLE AUDIO KIT
$39.99
Tax added at checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f870674e53ec1&mfid=1773081115320_f870674e53ec1#/checkout/openBu
tton **
REMEMBER THAT?
** Add image from Learn 911.zip > Remember That **
Are you getting ready to take the California State issued P.O.S.T. Dispatch exam for a
police agency?
Several Police agencies have you take this exam as one of the first phases of the
application process. You must successfully pass this exam to proceed in the testing phase
for a dispatch position. This packet was developed to help you prepare for what the exam
will be like. It was designed to allow the student to do practical exercises similar to what
you will experience on the P.O.S.T. exam. It also has some exercises that could be similar
to what you will experience when taking your psycological exam. This packet is a "must
have " to prepare you for what you will experience on the P.O.S.T. exam in reference to
reasoning, memory recall, composure, and multi-tasking. Mail for yours today!
$39.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f406089aa863c&mfid=1773081199400_f406089aa863c#/checkout/openBu
tton **
DOWNLOADABLE REMEMBER THAT?
$29.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f658399b37086&mfid=1773081231880_f658399b37086#/checkout/openB
utton **
Breaking and Entering: Jobs in 911 by Rosanna McKinney
** Add image from Learn 911.zip >Breaking **
Public safety dispatching is a very obscure career. Dispatchers are the heroes behind the
scenes; heard but seldom seen. It is not an easy job to learn, with high turnover and
stress. Dispatch centers across the nation are constantly short-staffed and lack qualified
applicants. Yet, it is a career with personal rewards beyond belief. If you have an interest
in becoming a dispatcher, this is one of the most comprehensive books you can add to
your library. It will guide you through the hiring process and your first year of training. It
will provide suggestions to help you learn. Gain the advantage now!
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f372141a20ffe&mfid=1773081418382_f372141a20ffe#/checkout/openButt
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on **
BOOK- "If I can't have you no one can" by Don Lasseter
** Add image from Learn 911.zip > If I cant have you **
Richard Namey, 26, drug abuser and woman-beater, had already threatened a previous
girlfriend with a gun, but she'd gotten away. Sarah Rodriquez, 21, wasn't so lucky. On
April 16, 2002, in Orange County, California, she and her true love, Matt Corbett, 20, were
forced off the road by Namey, who shot them both at point-blank range with a.357. Sarah
was killed. Corbett was paralyzed for life. After a 42-mile chase, Namey was finally
cornered in a drainage tunnel by a police dog. He pleaded manslaughter, claiming he'd
really meant to kill himself in front of Sarah. No deal. The man he faced was not your
average deputy district attorney: Dennis Conway had pulled himself out of a wayward life
torn by seemingly insurmountable tragedy and into law school. He knew all about guys like
Namey - and exactly where to find the holes in his story. The verdict: first-degree murder,
life sentence. Score one for the good guys.
$9.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7590715ea7ad&mfid=1773081490837_f7590715ea7ad#/checkout/openB
utton **
BOOK- "Life in the Hot Seat" by Caroline Burau
** Add image from Learn 911.zip > Answering 911 **
At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot
seat and shows us the madness, the sadness, and the gallows humor of a profession that
serves and protects in ways we never dream. And by telling us what goes on when the
microphone is silent, she has taken the voice on the radio and given it heart.
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7335311df6ed&mfid=1773081604911_f7335311df6ed **
Book-"Emotional Survival for Law Enforcement" by Kevin M. GilMartin
** Add image from Learn 911.zip > Emotional Survival **
This book handles the issue of how the need of being constantly aware of ones'
surroundings can adversely affect the personal life of a police officer. While the book is
aimed primarily for police officers, it can be of benefit for anyone in a law enforcement
occupation. Anyone who is involved in law enforcement knows how stressful it is at times,
but there is no reason to be a victim of the job. This book gives practical instruction on
how to overcome many of the common symptoms that affect an officer or anyone in this
career--whether a rookie or a veteran. It is a quick read because it focuses on
hypervigilance-the main thing that "changes" a person when they become a cop or in this
line of work.
$19.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f402148360216&mfid=1773082693229_f402148360216 **
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4. Dispatcher Prep Workshops
CALL-TAKER AND RADIO DISPATCH WORKSHOPS
WHERE: ZOOM
WHEN: Email us for our next set of dates
Customized to the need of the student
COST: $180 Debit/Credit (4 hour session)
$99 Debit/Credit (2 hour session)
Presenter: Debbie Konstantakos, Dispatch Supv. (Ret)
Hosted by: Learn 911
Getting ready to TEST or INTERVIEW?
Want to be prepared?
This workshop is designed to reinforce the basics of call taking and radio dispatching
through scenario based exercises. It does not guarantee passing performance tests or
training programs.
TEST and INTERVIEW
PREPARATION WORKSHOP FOR DISPATCHERS
WHERE: Zoom
WHEN: Email Debbie to schedule a workshop.
COST: Test Prep (POST or CritiCal) $50
Interview Prep (includes edit of opening statement) $75
Workshops are provided via Zoom.
Contact Us
Completion of workshop does not guarantee passing performance on an interview or any
part of the hiring process.
5. Contact Us
** Add basic contact form to send to Learn911psd@gmail.com **
PAYMENT INFO / CONTACT US
PAYMENT INFORMATION:
We accept credit and debit cards
WAYS TO ORDERS:
1. Click the PAYPAL button on the item you want to order and use your credit or debit card
to purchase. (Paypal may offer you payment options)
2. Call us. We can take your order over the phone. Please leave us a message if we dont
answer and the next available representative will call you back within 24 hours. Credit
cards are accepted over the phone for payments. Please remember to add 7.75% tax to
orders as well as $12.95 for shipping.
3. EMAIL an order with the products you desire or ask us to email you an order form.
Please include your phone number if we need to clarify an order. Please remember there
will be 7.75% tax to orders as well as $12.95 for shipping
Additional File(s) Upload
(approved)
File has been exported to:
network_solutions_internal_notes_only/learn_911.zip
File size: 261 KB, Width x Height (px): N/A, Format: ZIP
Uploaded by: N/A
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LOWER PRIORITY ADDITIONAL CONTEXT (use only when not conflicting with Final Notes):
Business Name: OP-85751
Business Type: Law Enforcement Educational Materials Provider
Location: State of California, United States (Mail order only, web-based)
--- Content from pro_website_-_in-23187.pdf ---
Pro Website - IN-23187
Company name:
Network Solutions Professional Services
Request owner:
Jemelle C
Client name(s):
Debra Wheatley (learn911@aol.com)
Debra Wheatley (learn911psd@gmail.com)
Request due:
03/06/2026
Exported on:
03/10/2026
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1.0 Instructions
Hi Debra,
Thank you for your purchase! You've taken a great step toward enhancing your online
presence.
Please complete the attached form to help us understand your website needs, target
audience, location, competitors, and other key information.
Form Tips:
Use the left menu to navigate between sections.
Your progress saves automatically—you can return at any time to finish.
Submit each item for review when complete (blue = incomplete, green = complete).
Please note that the form will lock after 48 hours. We cannot accept additional content
during this time.
Support Hours:
Monday–Friday, 8:00 AM–8:00 PM EST
Phone:
888-642-0197
We look forward to learning more about your business!
Warm regards,
The Pro Serv Team
Note: This is a no-reply email and is not monitored.
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2.0 Business Information
When a first-time website visitor sees your site, you want them to quickly have a clear
understanding of what you offer and enticing details about the business.
2.1 Business Information
What business name do you want to display on your website?
(approved)
Example: Barney's Burgers & Barbecue
Learn 911
Give us a brief overview of your business. What do you do?
(approved)
Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
Learn 911 provides educational materials that help you learn the basics of law
enforcement. This is worthwhile for those interested in starting a career as a Police
Dispatcher.
What are the top three services or products you'd like featured?
(approved)
Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc.
Don't forget to include any unique selling points!
Learn 911 Workbook
Audio Kit
Remember That
What makes your business stand out against the competition?
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc.
We'll use this to highlight what makes your business unique.
We give you the foundational information to be successful when training in a new position
within law enforcement.
We offer test preparation workshops and interview preparation workshops
What type of customers do you want to attract?
(approved)
Example: 20-something cowboys, suburban moms, families, etc.
This helps us tailor your website to your target audience.
Entry level dispatchers
Where do the customers you’re targeting live?
(approved)
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State of California
Please provide your physical address.
(approved)
This is a mail order company only
2.2 Contact Information
How do you want your customers to contact you?
(approved)
Please enter your response, if applicable, in the right-hand column by double-clicking the
field.
We'll feature these options prominently on your website.
Contact Option
Answer
Phone
909-519-8373
Email
Learn911psd@aol.com
Visit in Person
File has been exported to:
business_information/how_do_you_want_your_customers_to_contact_you_.csv
Format: CSV
Is this also the best number for us to reach you at?
(approved)
[X]
Yes
[ ]
No
What are your Hours of Operation?
(approved)
Please add 'NA' for any days you are closed, including Saturdays and Sundays.
Example:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: N/A (Closed)
Sunday: N/A (Closed)
24/7 since it is a web based business
2.3 Social Media Links
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What social media links do you want displayed on this website? Please enter the URL if
applicable for those noted below. Please enter NA if not applicable
Social Media
(approved)
Please double-click in the column to enter your answer.
Social Media Type
Link to Social media
Facebook
Instagram
Other
None
File has been exported to:
business_information/social_media.csv
Format: CSV
2.4 Branding & Promotions
Provide a slogan or tagline if you have one.
(approved)
Example: One stop. All done.
We'll use this on your website to keep your message consistent.
9-1-1 Dispatchers: The Thin Gold line
Any offers, discounts, specials we should include on your website?
(approved)
Special offers are a great way to entice someone to do business with you when shown
prominently on your Home Page.
Example: Free consultation, Veterans save 25%, etc.
We have 3 bundle and 2 bundle deals of products that offer savings. See products page
on my current website www.learn911.org
Logo
(approved)
Please upload the Logo here, and we’ll incorporate it into the website. If not, that's no
problem; we'll create a simple placeholder logo for your site.
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File has been exported to:
business_information/learn911_logo.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Do you have any marketing collateral?
(approved)
An existing website, a professional logo, and social media pages, such as Facebook, often
contain valuable information and marketing collateral, including brochures, sales
presentations, and promotional images.
[X]
Yes
[ ]
No
Image(s) Upload
(approved)
Please upload any marketing collateral here.
File has been exported to:
business_information/learn911_logo_2.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
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Uploaded by: Debra Wheatley (learn911psd@gmail.com)
2.5 Existing Website
Do you have an existing website?
(approved)
[X]
Yes
[ ]
No
What is the URL for your existing website?
(approved)
https://learn911.org/home.html
What do you like about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
easy to locate products and other info
What do you dislike about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
No answer given
2.6 Images & Galleries
It is essential to maintain a professional and consistent look for your brand across key
locations where customers will encounter your business.
Which Images would you like us to use? Please upload them here.
(approved)
Upload any images you would like to be featured on your website here. Our designers will
compliment these images with a vast array of professionally taken photographs to present
your business in the best light.
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File has been exported to:
business_information/learn911_logo_3.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Did you purchase a Rotating Banner?
(approved)
[ ]
Yes
[X]
No
Did you purchase a Gallery?
(approved)
[ ]
Yes
[X]
No
2.7 Page Content
The homepage serves as the virtual front door to your business, encapsulating the essence
of your brand and captivating visitors from the moment they arrive. It's important that we
highlight the top three services prominently, each with a brief description and a clear call
to action. We will include exclusive special offers on the homepage that can immediately
capture attention and drive engagement. We will create three additional Service Pages and
a Contact Page.
Home Page
(approved)
Our team will craft the text for your Home Page using the information provided in the
business overview section. Is there anything else you want us to include on the Home
Page?
STARTING A CAREER IN LAW ENFORCEMENT?
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LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Our focus is to get you started in a career of Law Enforcement.
Product / Service Page 1
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
A unique workbook that assists you in learning the basic foundational information needed
in this profession.
Product / Service Page 2
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
Exercises that allow you to use the basic information and apply it to practical application.
Product / Service Page 3
(approved)
What Service / Product would you like to showcase?
Preparation workshops for those getting ready to test and / or interview for dispatcher
positions.
Did you purchase a 6th page?
(approved)
[ ]
Yes
[X]
No
Please upload any additional content or documents you would like for us to
consider when creating your website.
(approved)
File has been exported to:
business_information/385_cop3.jpg
File size: 11 KB, Width x Height (px): 385 x 261, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/385_fullsizerender_4_.jpg
File size: 16.2 KB, Width x Height (px): 385 x 333, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/remember_that_pic.pdf
File size: 128 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
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File has been exported to:
business_information/learn_911.doc
File size: 22.5 KB, Width x Height (px): N/A, Format: DOC
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/img_8409.jpg
File size: 58.9 KB, Width x Height (px): 512 x 640, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Anything else that would be helpful for us to know?
(approved)
For example: if webpage content is uploaded would you like us to "rewrite" the content or
leave it "as-is"
The about us page on my current website. I would like that information about us on there
with the pictures of us that I uploaded on the above question.
The contact info and resources that I have on my current website that is also by network
solutions I would like somewhere on the website. . www.Learn911.org
Also for the Tag line 9-1-1 Dispatchers in a police blue color and The Thin Gold Line in a
gold color maybe on a ??? background. You get creative
I told the representative in the beginning the colors red, white, and blue (patriotic colors
for a law enforcement website, but I think focusing on the police blue, gold, and white may
look betterm to stay with the theme of the thin gold line. (For you, in case you are not
aware, The Thin gold line represents dispatchers in Law Enforcement, the calming voice
behind the chaos. This may help you get a better understanding for the feel of the
website)
2.8 eCommerce
Did you purchase eCommerce?
(approved)
[ ]
Yes
[X]
No
2.9 Feature Integrations
Did you purchase a Feature Integration?
(approved)
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[ ]
Yes
[X]
No
2.10 Closing
Once your website is complete, you'll receive an email with a link to your website, allowing
you to review it before I call you to complete the Welcome Call. The Welcome Call is crucial;
it enables us to gather your feedback, address any questions you may have, and provide
you with the necessary records to launch your site. Completing the Welcome Call ensures
that your service truly reflects your business.
For your convenience, if you require assistance with any of your services, including any DIY
tasks you may have, please call us at 888-642-0197.
Thank you for choosing Pro Services
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3.0 Network Solutions - Internal Notes Only
3.1 Additional Notes
Additional Notes
(approved)
Customer Add:
Please look at the info on my current webpage I have with Network Solutions so you can
see the info I have. I think there needs to be a "contact us" page or info of some sort. I
dont know that my products need to all be on separate pages but I filled in your
questionaire boxes the best I could. I do offer discounts as you can see on my current
website so that is similar to how I want it for ease for the customer.
www.Learn911.org
Thank you,
Debbie
--------------------------------------------------------------------------------------------------------------------------
----------------------
WBC NOTES:
1. The business name may vary from the existing site and/or the CS/IOI. The customer has
confirmed that the business name is: Learn 911
2. Physical Address: The customer refused to provide the business's physical address. She
requested not to add it on the website.
3. Hours of Operation: The customer has confirmed it is 24/7
4. Social Media links: None
5. Slogan: The customer has confirmed the cases and/or special characters in the provided
slogan
- On the "Anything else that would be helpful for us to know?" section, she provided an
instruction that the "9-1-1 Dispatchers:" would be a police color blue, while the design
team can choose what color is best to use for the "The Thin Gold Line" and its background
color.
6. Look and feel: The customer want the design team to use this as the inspiration -
https://1137ca8.netsolhost.com/
- She wants to have the colors: Red, Police blue, White and Gold
7. Marketing Collateral: None
8. Dislike about the existing site: None
9. Images to use on the website: The customer confirmed that the design team can use
stock images if needed
10. Disregard documents: Learn 911.doc & Remember That.pdf
11. Page Content: The customer has confirmed that the team can rewrite the content if
needed.
- Under "Products" page, please add a button that says "Click here to purchase" and
hyperlink the PayPal link according to the products listed
- Products Page will have 9 images. TL Rhejysa has approved to add all 9 images without a
Gallery
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- Please disregard the content provided in the "Page Content" section. Use the information
below for the page contents, instead:
1. Home
** The team can craft the text for the Home Page using the information provided in the
business overview section. *
STARTING A CAREER IN LAW ENFORCEMENT?
LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Welcome
Welcome to our Web site. This site offers you the opportunity to learn more about LEARN
911, founded in 1998.
To learn more about us, click any item on our menu. If you have comments or questions,
let us know by going to the "Contact Us" page. Thanks for visiting and be sure to check
back often for updated information.
Learn 911 provides educational materials that help you start to learn the basics of law
enforcement for those interested in starting a career as a Police officer, Reserve Police
Officer, Police Dispatcher, Records Clerk, Police Cadet or Police Explorer.
TESTIMONIALS
The Workshop was very informative and gave insights into the testing, interview and
background portions of the hiring process. Debbie and Rich have years of experience, are
very helpful, and truly want to see everyone succeed. Having added knowledge about the
Dispatcher hiring process gave me confidence in myself and an added comfort in knowing
what was happening and why. - Ann Allard
Attending the interview and background prep workshop was a great investment! We went
over topics covered in the Dispatcher course in greater depth, with an emphasis on the
actual application, testing, and interview process.By far the most valuable part of the
workshop was having the opportunity to ask personal experience questions and receiving
individualized feedback. Debbie and Rich go above and beyond as instructors and even
offer to make themselves available for extra support as we move forward with applications
and interviews well after the workshop (which I have definitely taken advantage of)! -
Maria Bonilla
2. ABOUT
ABOUT
At LEARN 911, our focus is to get you started in a career of Law Enforcement. Get in touch
with us today. Learn 911 is a mail order company that provides educational materials on
the basics of law enforcement-we serve Nation Wide.
Both authors have years of experience in Law Enforcement.
** Add 385_FullSizeRender_4_.jpg **
Debbie Konstantakos
Debbie is a retired Public Safety Dispatch Supervisor for a Southern California City. She
served both as an in-house instructor for her department and also served as a tactical
dispatcher for the departments S.W.A.T. team when responding to high-risk incidents. She
still serves as a Criminal Justice Instructor for P.O.S.T. certified courses for Dispatchers,
Communication Training Officers, Civilian Supervisors, and Peace Officer Academies.
**Add 385_Cop3.jpg **
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Steven Hohnstein
Steve is a retired Police Officer for a Southern California City. He served as a patrolman,
Field Training Officer, Motor Officer, and Undercover Narcotics Investigator. He was also
held assignments as a field supervisor and academy evaluator. He has contributed many
hours in the 911 dispatch center.
Resources
Can you be a 911 dispatcher? www.quizmoz.com
Written Exam Requirements www.publicsafetytesting.com
Commission on POST- Dispatchers www.post.ca.gov
911 Dispatch JOBS
https://www.governmentjobs.com/jobs?
keyword=dispatcher&location=Los+Angeles%2C+CA
https://www.indeed.com/jobs?q=dispatcher&l=Los+Angeles%2C+CA
Schools' that offer dispatcher classes:
Goldenwest College
Goldenwest College in Huntington Beach, CA offers Police Academy and Dispatch related
classes.
If you are interested in attending the P.O.S.T. Police Dispatch Academy,
contact Golden West College at CJTC@gwc.cccd.edu.
These classes are offered in a LIVE online platform
Rio Hondo College
Rio Hondo College in Whittier
Contact Rio Hondo at
DKonstantakos@riohondo.edu
Visit their website at https://www.riohondo.edu/
These classes are offered on campus / in person
Public Safety Dispatchers
It provides places where you can take the class
Visit their website: https://post.ca.gov/dispatchers
3. Products
LEARN 911 PRODUCTS
3 BUNDLE DEAL
** Add the images from Learn 911.zip > 3 Bundle deal **
The workbook
Audio Kit
Remember That
$199.95
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f958627da2ec0&mfid=1773080941056_f958627da2ec0#/checkout/openBu
tton **
DOWNLOADABLE 3 BUNDLE DEAL
(Link emailed within 48 hours)
$169.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f19205149c478&mfid=1773080958580_f19205149c478 **
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2 BUNDLE DEAL
** Add the images from Learn 911.zip > 2 Bundle deal **
The workbook & Audio Kit
$165.99
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f388831edfe5f&mfid=1773080972219_f388831edfe5f#/checkout/openButt
on **
DOWNLOADABLE 2 BUNDLE DEAL
(Link emailed within 48 hours)
$150.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f553325f0f36f&mfid=1773080974508_f553325f0f36f#/checkout/openButto
n **
THE LEARN 911 WORKBOOK
** Add image from Learn 911.zip > Learn 911 **
A step by step easy to follow workbook with USB flash drive that teaches the student:
Military time
Phonetic alphabet
Common radio codes
Commonly used penal codes
Vehicle codes
H&S codes
Other codes
Covers commonly misspelled words in law enforcement, police jargon and more. A
"MUST HAVE" for anyone starting a career in law enforcement!
$99.99
(Does not include Shipping or Tax.)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f1507584e71b2&mfid=1773080882765_f1507584e71b2#/checkout/openB
utton **
DOWNLOADABLE WORKBOOK
$89.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f4819622477b5&mfid=1773081033292_f4819622477b5 **
AUDIO PRACTICE KIT
** Add image from Learn 911.zip > Audio Kit **
A practice kit that includes a USB flash drive with two types of practical exercises similar
to what dispatchers encounter. "Copy That" allows the student to copy police related
information and use abbreviations to practice both speed and accuracy. "Name that Call"
allows the student to listen to simulated calls for service and determine the correct penal
code section that applies as well as be able to correctly format the information with
accuracy and speed onto a call screen from your computer. Its like taking a real call for
service in the privacy of your own home. Great for beginners or wanna be dispatchers!
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$49.99
(Does not include Shipping or tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f5445997a6009&mfid=1773081069281_f5445997a6009 **
DOWNLOADABLE AUDIO KIT
$39.99
Tax added at checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f870674e53ec1&mfid=1773081115320_f870674e53ec1#/checkout/openBu
tton **
REMEMBER THAT?
** Add image from Learn 911.zip > Remember That **
Are you getting ready to take the California State issued P.O.S.T. Dispatch exam for a
police agency?
Several Police agencies have you take this exam as one of the first phases of the
application process. You must successfully pass this exam to proceed in the testing phase
for a dispatch position. This packet was developed to help you prepare for what the exam
will be like. It was designed to allow the student to do practical exercises similar to what
you will experience on the P.O.S.T. exam. It also has some exercises that could be similar
to what you will experience when taking your psycological exam. This packet is a "must
have " to prepare you for what you will experience on the P.O.S.T. exam in reference to
reasoning, memory recall, composure, and multi-tasking. Mail for yours today!
$39.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f406089aa863c&mfid=1773081199400_f406089aa863c#/checkout/openBu
tton **
DOWNLOADABLE REMEMBER THAT?
$29.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f658399b37086&mfid=1773081231880_f658399b37086#/checkout/openB
utton **
Breaking and Entering: Jobs in 911 by Rosanna McKinney
** Add image from Learn 911.zip >Breaking **
Public safety dispatching is a very obscure career. Dispatchers are the heroes behind the
scenes; heard but seldom seen. It is not an easy job to learn, with high turnover and
stress. Dispatch centers across the nation are constantly short-staffed and lack qualified
applicants. Yet, it is a career with personal rewards beyond belief. If you have an interest
in becoming a dispatcher, this is one of the most comprehensive books you can add to
your library. It will guide you through the hiring process and your first year of training. It
will provide suggestions to help you learn. Gain the advantage now!
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f372141a20ffe&mfid=1773081418382_f372141a20ffe#/checkout/openButt
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on **
BOOK- "If I can't have you no one can" by Don Lasseter
** Add image from Learn 911.zip > If I cant have you **
Richard Namey, 26, drug abuser and woman-beater, had already threatened a previous
girlfriend with a gun, but she'd gotten away. Sarah Rodriquez, 21, wasn't so lucky. On
April 16, 2002, in Orange County, California, she and her true love, Matt Corbett, 20, were
forced off the road by Namey, who shot them both at point-blank range with a.357. Sarah
was killed. Corbett was paralyzed for life. After a 42-mile chase, Namey was finally
cornered in a drainage tunnel by a police dog. He pleaded manslaughter, claiming he'd
really meant to kill himself in front of Sarah. No deal. The man he faced was not your
average deputy district attorney: Dennis Conway had pulled himself out of a wayward life
torn by seemingly insurmountable tragedy and into law school. He knew all about guys like
Namey - and exactly where to find the holes in his story. The verdict: first-degree murder,
life sentence. Score one for the good guys.
$9.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7590715ea7ad&mfid=1773081490837_f7590715ea7ad#/checkout/openB
utton **
BOOK- "Life in the Hot Seat" by Caroline Burau
** Add image from Learn 911.zip > Answering 911 **
At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot
seat and shows us the madness, the sadness, and the gallows humor of a profession that
serves and protects in ways we never dream. And by telling us what goes on when the
microphone is silent, she has taken the voice on the radio and given it heart.
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7335311df6ed&mfid=1773081604911_f7335311df6ed **
Book-"Emotional Survival for Law Enforcement" by Kevin M. GilMartin
** Add image from Learn 911.zip > Emotional Survival **
This book handles the issue of how the need of being constantly aware of ones'
surroundings can adversely affect the personal life of a police officer. While the book is
aimed primarily for police officers, it can be of benefit for anyone in a law enforcement
occupation. Anyone who is involved in law enforcement knows how stressful it is at times,
but there is no reason to be a victim of the job. This book gives practical instruction on
how to overcome many of the common symptoms that affect an officer or anyone in this
career--whether a rookie or a veteran. It is a quick read because it focuses on
hypervigilance-the main thing that "changes" a person when they become a cop or in this
line of work.
$19.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f402148360216&mfid=1773082693229_f402148360216 **
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4. Dispatcher Prep Workshops
CALL-TAKER AND RADIO DISPATCH WORKSHOPS
WHERE: ZOOM
WHEN: Email us for our next set of dates
Customized to the need of the student
COST: $180 Debit/Credit (4 hour session)
$99 Debit/Credit (2 hour session)
Presenter: Debbie Konstantakos, Dispatch Supv. (Ret)
Hosted by: Learn 911
Getting ready to TEST or INTERVIEW?
Want to be prepared?
This workshop is designed to reinforce the basics of call taking and radio dispatching
through scenario based exercises. It does not guarantee passing performance tests or
training programs.
TEST and INTERVIEW
PREPARATION WORKSHOP FOR DISPATCHERS
WHERE: Zoom
WHEN: Email Debbie to schedule a workshop.
COST: Test Prep (POST or CritiCal) $50
Interview Prep (includes edit of opening statement) $75
Workshops are provided via Zoom.
Contact Us
Completion of workshop does not guarantee passing performance on an interview or any
part of the hiring process.
5. Contact Us
** Add basic contact form to send to Learn911psd@gmail.com **
PAYMENT INFO / CONTACT US
PAYMENT INFORMATION:
We accept credit and debit cards
WAYS TO ORDERS:
1. Click the PAYPAL button on the item you want to order and use your credit or debit card
to purchase. (Paypal may offer you payment options)
2. Call us. We can take your order over the phone. Please leave us a message if we dont
answer and the next available representative will call you back within 24 hours. Credit
cards are accepted over the phone for payments. Please remember to add 7.75% tax to
orders as well as $12.95 for shipping.
3. EMAIL an order with the products you desire or ask us to email you an order form.
Please include your phone number if we need to clarify an order. Please remember there
will be 7.75% tax to orders as well as $12.95 for shipping
Additional File(s) Upload
(approved)
File has been exported to:
network_solutions_internal_notes_only/learn_911.zip
File size: 261 KB, Width x Height (px): N/A, Format: ZIP
Uploaded by: N/A
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--- Content from pro_website_-_in-23187.pdf --- Pro Website - IN-23187 Company name: Network Solutions Professional Services Request owner: Jemelle C Client name(s): Debra Wheatley (learn911@aol.com) Debra Wheatley (learn911psd@gmail.com) Request due: 03/06/2026 Exported on: 03/10/2026 Page 1 of 18 Network Solutions Professional Services 1.0 Instructions Hi Debra, Thank you for your purchase! You've taken a great step toward enhancing your online presence. Please complete the attached form to help us understand your website needs, target audience, location, competitors, and other key information. Form Tips: Use the left menu to navigate between sections. Your progress saves automatically—you can return at any time to finish. Submit each item for review when complete (blue = incomplete, green = complete). Please note that the form will lock after 48 hours. We cannot accept additional content during this time. Support Hours: Monday–Friday, 8:00 AM–8:00 PM EST Phone: 888-642-0197 We look forward to learning more about your business! Warm regards, The Pro Serv Team Note: This is a no-reply email and is not monitored. Page 2 of 18 Network Solutions Professional Services 2.0 Business Information When a first-time website visitor sees your site, you want them to quickly have a clear understanding of what you offer and enticing details about the business. 2.1 Business Information What business name do you want to display on your website? (approved) Example: Barney's Burgers & Barbecue Learn 911 Give us a brief overview of your business. What do you do? (approved) Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer pick up but not delivery and serve the Smallville, Indiana, area. Learn 911 provides educational materials that help you learn the basics of law enforcement. This is worthwhile for those interested in starting a career as a Police Dispatcher. What are the top three services or products you'd like featured? (approved) Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc. Don't forget to include any unique selling points! Learn 911 Workbook Audio Kit Remember That What makes your business stand out against the competition? (approved) Example: Voted 2019 best burger in Harristown, family-owned business, 30 years experience, celebrating our 10th year, etc. We'll use this to highlight what makes your business unique. We give you the foundational information to be success
Individuals interested in starting a career as a Police Dispatcher, specifically entry-level dispatchers residing in California. Audience includes aspiring law enforcement professionals seeking foundational training, test preparation, and interview readiness. Psychographics: motivated, career-oriented, seeking practical and accessible resources for law enforcement entry.
Learn 911 helps people in California who want to become police dispatchers by providing easy-to-understand educational materials and step-by-step guides. What sets Learn 911 apart is its focus on entry-level dispatchers, practical training resources, and interview preparation, all created by experienced law enforcement professionals. Customers benefit from accessible, mail order and downloadable products with discounted bundles, giving them the tools and confidence to start their careers in law enforcement.
You are an expert business analyst specializing in extracting comprehensive business intelligence from documents. Extract detailed, specific information and return ONLY valid JSON with no additional text or formatting.
BUSINESS INTELLIGENCE EXTRACTION TASK
Analyze the following business content and extract comprehensive details for professional blueprint generation.
BUSINESS TYPE: Law Enforcement Educational Materials Provider
CONTENT TO ANALYZE:
--- Content from pro_website_-_in-23187.pdf ---
Pro Website - IN-23187
Company name:
Network Solutions Professional Services
Request owner:
Jemelle C
Client name(s):
Debra Wheatley (learn911@aol.com)
Debra Wheatley (learn911psd@gmail.com)
Request due:
03/06/2026
Exported on:
03/10/2026
Page
1
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18
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1.0 Instructions
Hi Debra,
Thank you for your purchase! You've taken a great step toward enhancing your online
presence.
Please complete the attached form to help us understand your website needs, target
audience, location, competitors, and other key information.
Form Tips:
Use the left menu to navigate between sections.
Your progress saves automatically—you can return at any time to finish.
Submit each item for review when complete (blue = incomplete, green = complete).
Please note that the form will lock after 48 hours. We cannot accept additional content
during this time.
Support Hours:
Monday–Friday, 8:00 AM–8:00 PM EST
Phone:
888-642-0197
We look forward to learning more about your business!
Warm regards,
The Pro Serv Team
Note: This is a no-reply email and is not monitored.
Page
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2.0 Business Information
When a first-time website visitor sees your site, you want them to quickly have a clear
understanding of what you offer and enticing details about the business.
2.1 Business Information
What business name do you want to display on your website?
(approved)
Example: Barney's Burgers & Barbecue
Learn 911
Give us a brief overview of your business. What do you do?
(approved)
Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
Learn 911 provides educational materials that help you learn the basics of law
enforcement. This is worthwhile for those interested in starting a career as a Police
Dispatcher.
What are the top three services or products you'd like featured?
(approved)
Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc.
Don't forget to include any unique selling points!
Learn 911 Workbook
Audio Kit
Remember That
What makes your business stand out against the competition?
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc.
We'll use this to highlight what makes your business unique.
We give you the foundational information to be successful when training in a new position
within law enforcement.
We offer test preparation workshops and interview preparation workshops
What type of customers do you want to attract?
(approved)
Example: 20-something cowboys, suburban moms, families, etc.
This helps us tailor your website to your target audience.
Entry level dispatchers
Where do the customers you’re targeting live?
(approved)
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3
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Network Solutions Professional Services
State of California
Please provide your physical address.
(approved)
This is a mail order company only
2.2 Contact Information
How do you want your customers to contact you?
(approved)
Please enter your response, if applicable, in the right-hand column by double-clicking the
field.
We'll feature these options prominently on your website.
Contact Option
Answer
Phone
909-519-8373
Email
Learn911psd@aol.com
Visit in Person
File has been exported to:
business_information/how_do_you_want_your_customers_to_contact_you_.csv
Format: CSV
Is this also the best number for us to reach you at?
(approved)
[X]
Yes
[ ]
No
What are your Hours of Operation?
(approved)
Please add 'NA' for any days you are closed, including Saturdays and Sundays.
Example:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: N/A (Closed)
Sunday: N/A (Closed)
24/7 since it is a web based business
2.3 Social Media Links
Page
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What social media links do you want displayed on this website? Please enter the URL if
applicable for those noted below. Please enter NA if not applicable
Social Media
(approved)
Please double-click in the column to enter your answer.
Social Media Type
Link to Social media
Facebook
Instagram
Other
None
File has been exported to:
business_information/social_media.csv
Format: CSV
2.4 Branding & Promotions
Provide a slogan or tagline if you have one.
(approved)
Example: One stop. All done.
We'll use this on your website to keep your message consistent.
9-1-1 Dispatchers: The Thin Gold line
Any offers, discounts, specials we should include on your website?
(approved)
Special offers are a great way to entice someone to do business with you when shown
prominently on your Home Page.
Example: Free consultation, Veterans save 25%, etc.
We have 3 bundle and 2 bundle deals of products that offer savings. See products page
on my current website www.learn911.org
Logo
(approved)
Please upload the Logo here, and we’ll incorporate it into the website. If not, that's no
problem; we'll create a simple placeholder logo for your site.
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File has been exported to:
business_information/learn911_logo.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Do you have any marketing collateral?
(approved)
An existing website, a professional logo, and social media pages, such as Facebook, often
contain valuable information and marketing collateral, including brochures, sales
presentations, and promotional images.
[X]
Yes
[ ]
No
Image(s) Upload
(approved)
Please upload any marketing collateral here.
File has been exported to:
business_information/learn911_logo_2.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
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Uploaded by: Debra Wheatley (learn911psd@gmail.com)
2.5 Existing Website
Do you have an existing website?
(approved)
[X]
Yes
[ ]
No
What is the URL for your existing website?
(approved)
https://learn911.org/home.html
What do you like about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
easy to locate products and other info
What do you dislike about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
No answer given
2.6 Images & Galleries
It is essential to maintain a professional and consistent look for your brand across key
locations where customers will encounter your business.
Which Images would you like us to use? Please upload them here.
(approved)
Upload any images you would like to be featured on your website here. Our designers will
compliment these images with a vast array of professionally taken photographs to present
your business in the best light.
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File has been exported to:
business_information/learn911_logo_3.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Did you purchase a Rotating Banner?
(approved)
[ ]
Yes
[X]
No
Did you purchase a Gallery?
(approved)
[ ]
Yes
[X]
No
2.7 Page Content
The homepage serves as the virtual front door to your business, encapsulating the essence
of your brand and captivating visitors from the moment they arrive. It's important that we
highlight the top three services prominently, each with a brief description and a clear call
to action. We will include exclusive special offers on the homepage that can immediately
capture attention and drive engagement. We will create three additional Service Pages and
a Contact Page.
Home Page
(approved)
Our team will craft the text for your Home Page using the information provided in the
business overview section. Is there anything else you want us to include on the Home
Page?
STARTING A CAREER IN LAW ENFORCEMENT?
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LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Our focus is to get you started in a career of Law Enforcement.
Product / Service Page 1
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
A unique workbook that assists you in learning the basic foundational information needed
in this profession.
Product / Service Page 2
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
Exercises that allow you to use the basic information and apply it to practical application.
Product / Service Page 3
(approved)
What Service / Product would you like to showcase?
Preparation workshops for those getting ready to test and / or interview for dispatcher
positions.
Did you purchase a 6th page?
(approved)
[ ]
Yes
[X]
No
Please upload any additional content or documents you would like for us to
consider when creating your website.
(approved)
File has been exported to:
business_information/385_cop3.jpg
File size: 11 KB, Width x Height (px): 385 x 261, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/385_fullsizerender_4_.jpg
File size: 16.2 KB, Width x Height (px): 385 x 333, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/remember_that_pic.pdf
File size: 128 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
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File has been exported to:
business_information/learn_911.doc
File size: 22.5 KB, Width x Height (px): N/A, Format: DOC
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/img_8409.jpg
File size: 58.9 KB, Width x Height (px): 512 x 640, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Anything else that would be helpful for us to know?
(approved)
For example: if webpage content is uploaded would you like us to "rewrite" the content or
leave it "as-is"
The about us page on my current website. I would like that information about us on there
with the pictures of us that I uploaded on the above question.
The contact info and resources that I have on my current website that is also by network
solutions I would like somewhere on the website. . www.Learn911.org
Also for the Tag line 9-1-1 Dispatchers in a police blue color and The Thin Gold Line in a
gold color maybe on a ??? background. You get creative
I told the representative in the beginning the colors red, white, and blue (patriotic colors
for a law enforcement website, but I think focusing on the police blue, gold, and white may
look betterm to stay with the theme of the thin gold line. (For you, in case you are not
aware, The Thin gold line represents dispatchers in Law Enforcement, the calming voice
behind the chaos. This may help you get a better understanding for the feel of the
website)
2.8 eCommerce
Did you purchase eCommerce?
(approved)
[ ]
Yes
[X]
No
2.9 Feature Integrations
Did you purchase a Feature Integration?
(approved)
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[ ]
Yes
[X]
No
2.10 Closing
Once your website is complete, you'll receive an email with a link to your website, allowing
you to review it before I call you to complete the Welcome Call. The Welcome Call is crucial;
it enables us to gather your feedback, address any questions you may have, and provide
you with the necessary records to launch your site. Completing the Welcome Call ensures
that your service truly reflects your business.
For your convenience, if you require assistance with any of your services, including any DIY
tasks you may have, please call us at 888-642-0197.
Thank you for choosing Pro Services
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3.0 Network Solutions - Internal Notes Only
3.1 Additional Not... [content truncated]
Extract detailed business intelligence and return ONLY valid JSON with this exact structure:
{
"business_name": "Extract actual business name from content",
"business_type": "Specific business type/industry (e.g., 'Graphic Design Studio', 'Real Estate Agency')",
"location": "Business location (city, state, country)",
"target_audience": "Detailed target audience description with demographics and psychographics",
"primary_goals": ["Specific business goal 1", "Specific business goal 2", "Specific business goal 3"],
"brand_values": ["Core value 1", "Core value 2", "Core value 3"],
"services_offered": ["Service 1", "Service 2", "Service 3"],
"competitive_advantages": ["Advantage 1", "Advantage 2", "Advantage 3"],
"color_palette": ["#hexcolor1", "#hexcolor2", "#hexcolor3"],
"brand_personality": "Brand voice and personality description",
"content_samples": ["Sample headline/copy 1", "Sample headline/copy 2"],
"technical_requirements": ["Tech requirement 1", "Tech requirement 2"],
"marketing_objectives": ["Marketing goal 1", "Marketing goal 2"]
}
EXTRACTION GUIDELINES:
- Extract ACTUAL information from the content, not generic placeholders
- Be specific and detailed in descriptions
- For missing information, provide relevant industry-standard assumptions
- Focus on actionable business intelligence
- Ensure all arrays have meaningful entries
- Use professional language throughout
Return only the JSON object with no additional text or formatting.
--- Content from pro_website_-_in-23187.pdf --- Pro Website - IN-23187 Company name: Network Solutions Professional Services Request owner: Jemelle C Client name(s): Debra Wheatley (learn911@aol.com) Debra Wheatley (learn911psd@gmail.com) Request due: 03/06/2026 Exported on: 03/10/2026 Page 1 of 18 Network Solutions Professional Services 1.0 Instructions Hi Debra, Thank you for your purchase! You've taken a great step toward enhancing your online presence. Please complete the attached form to help us understand your website needs, target audience, location, competitors, and other key information. Form Tips: Use the left menu to navigate between sections. Your progress saves automatically—you can return at any time to finish. Submit each item for review when complete (blue = incomplete, green = complete). Please note that the form will lock after 48 hours. We cannot accept additional content during this time. Support Hours: Monday–Friday, 8:00 AM–8:00 PM EST Phone: 888-642-0197 We look forward to learning more about your business! Warm regards, The Pro Serv Team Note: This is a no-reply email and is not monitored. Page 2 of 18 Network Solutions Professional Services 2.0 Business Information When a first-time website visitor sees your site, you want them to quickly have a clear understanding of what you offer and enticing details about the business. 2.1 Business Information What business name do you want to display on your website? (approved) Example: Barney's Burgers & Barbecue Learn 911 Give us a brief overview of your business. What do you do? (approved) Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer pick up but not delivery and serve the Smallville, Indiana, area. Learn 911 provides educational materials that help you learn the basics of law enforcement. This is worthwhile for those interested in starting a career as a Police Dispatcher. What are the top three services or products you'd like featured? (approved) Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc. Don't forget to include any unique selling points! Learn 911 Workbook Audio Kit Remember That What makes your business stand out against the competition? (approved) Example: Voted 2019 best burger in Harristown, family-owned business, 30 years experience, celebrating our 10th year, etc. We'll use this to highlight what makes your business unique. We give you the foundational information to be success
Supportive, authoritative, and approachable. The brand voice is encouraging and professional, focusing on helping individuals succeed in law enforcement careers. Visual identity emphasizes police blue, gold, and white, reflecting the Thin Gold Line theme and a calming, trustworthy presence.
You are a senior website strategist. Generate ONLY the project_overview and customer_overview sections of a strategic blueprint. LANGUAGE REQUIREMENTS: - Use simple, clear language that anyone can understand - Avoid technical jargon, acronyms, and complex terms - Write as if speaking directly to a business owner - Explain everything in plain English - Use everyday words instead of technical terms - Make it easy for non-technical people to understand RULES: - Return ONLY valid JSON with the exact structure provided - No extra text, no explanations, no markdown - Use only verified intake content from real businesses - Never guess, assume, or fabricate PROJECT OVERVIEW REQUIREMENTS: - The executive_summary field is REQUIRED and must contain a comprehensive 2-3 sentence summary - The executive_summary should describe the business value proposition, competitive positioning, and key differentiators - Use specific business information from the intake content, not generic descriptions - The executive_summary must be meaningful and informative, not empty or placeholder text - DO NOT leave executive_summary as "string" or empty - it must contain actual content
BUSINESS NAME: OP-85751
BUSINESS TYPE: Law Enforcement Educational Materials Provider
LOCATION: State of California, United States (Mail order only, web-based)
SELECTED PRODUCTS: Pro Website Siteplus
PRODUCT-SPECIFIC REQUIREMENTS:
- Generate recommendations specific to the selected products
- Consider product-specific features, integrations, and requirements
- Ensure blueprint recommendations align with selected product capabilities
TARGET AUDIENCE: Individuals interested in starting a career as a Police Dispatcher, specifically entry-level dispatchers residing in California. Audience includes aspiring law enforcement professionals seeking foundational training, test preparation, and interview readiness. Psychographics: motivated, career-oriented, seeking practical and accessible resources for law enforcement entry.
PRIMARY GOALS: Provide foundational educational materials for law enforcement careers, Offer test and interview preparation workshops for dispatcher positions, Increase online visibility and streamline product access for prospective customers
BRAND VALUES: Empowerment through education, Professionalism in law enforcement training, Supportive guidance for career starters
SERVICES OFFERED: Learn 911 Workbook (foundational law enforcement information), Audio Kit (practical exercises for application), Test and Interview Preparation Workshops
COMPETITIVE ADVANTAGES: Specialized foundational information for law enforcement dispatchers, Comprehensive test and interview preparation workshops, Bundle deals offering savings on educational products
BRAND PERSONALITY: Supportive, authoritative, and approachable. The brand voice is encouraging and professional, focusing on helping individuals succeed in law enforcement careers. Visual identity emphasizes police blue, gold, and white, reflecting the Thin Gold Line theme and a calming, trustworthy presence.
UPLOADED CONTENT:
--- Content from pro_website_-_in-23187.pdf ---
Pro Website - IN-23187
Company name:
Network Solutions Professional Services
Request owner:
Jemelle C
Client name(s):
Debra Wheatley (learn911@aol.com)
Debra Wheatley (learn911psd@gmail.com)
Request due:
03/06/2026
Exported on:
03/10/2026
Page
1
of
18
Network Solutions Professional Services
1.0 Instructions
Hi Debra,
Thank you for your purchase! You've taken a great step toward enhancing your online
presence.
Please complete the attached form to help us understand your website needs, target
audience, location, competitors, and other key information.
Form Tips:
Use the left menu to navigate between sections.
Your progress saves automatically—you can return at any time to finish.
Submit each item for review when complete (blue = incomplete, green = complete).
Please note that the form will lock after 48 hours. We cannot accept additional content
during this time.
Support Hours:
Monday–Friday, 8:00 AM–8:00 PM EST
Phone:
888-642-0197
We look forward to learning more about your business!
Warm regards,
The Pro Serv Team
Note: This is a no-reply email and is not monitored.
Page
2
of
18
Network Solutions Professional Services
2.0 Business Information
When a first-time website visitor sees your site, you want them to quickly have a clear
understanding of what you offer and enticing details about the business.
2.1 Business Information
What business name do you want to display on your website?
(approved)
Example: Barney's Burgers & Barbecue
Learn 911
Give us a brief overview of your business. What do you do?
(approved)
Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
Learn 911 provides educational materials that help you learn the basics of law
enforcement. This is worthwhile for those interested in starting a career as a Police
Dispatcher.
What are the top three services or products you'd like featured?
(approved)
Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc.
Don't forget to include any unique selling points!
Learn 911 Workbook
Audio Kit
Remember That
What makes your business stand out against the competition?
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc.
We'll use this to highlight what makes your business unique.
We give you the foundational information to be successful when training in a new position
within law enforcement.
We offer test preparation workshops and interview preparation workshops
What type of customers do you want to attract?
(approved)
Example: 20-something cowboys, suburban moms, families, etc.
This helps us tailor your website to your target audience.
Entry level dispatchers
Where do the customers you’re targeting live?
(approved)
Page
3
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Network Solutions Professional Services
State of California
Please provide your physical address.
(approved)
This is a mail order company only
2.2 Contact Information
How do you want your customers to contact you?
(approved)
Please enter your response, if applicable, in the right-hand column by double-clicking the
field.
We'll feature these options prominently on your website.
Contact Option
Answer
Phone
909-519-8373
Email
Learn911psd@aol.com
Visit in Person
File has been exported to:
business_information/how_do_you_want_your_customers_to_contact_you_.csv
Format: CSV
Is this also the best number for us to reach you at?
(approved)
[X]
Yes
[ ]
No
What are your Hours of Operation?
(approved)
Please add 'NA' for any days you are closed, including Saturdays and Sundays.
Example:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: N/A (Closed)
Sunday: N/A (Closed)
24/7 since it is a web based business
2.3 Social Media Links
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What social media links do you want displayed on this website? Please enter the URL if
applicable for those noted below. Please enter NA if not applicable
Social Media
(approved)
Please double-click in the column to enter your answer.
Social Media Type
Link to Social media
Facebook
Instagram
Other
None
File has been exported to:
business_information/social_media.csv
Format: CSV
2.4 Branding & Promotions
Provide a slogan or tagline if you have one.
(approved)
Example: One stop. All done.
We'll use this on your website to keep your message consistent.
9-1-1 Dispatchers: The Thin Gold line
Any offers, discounts, specials we should include on your website?
(approved)
Special offers are a great way to entice someone to do business with you when shown
prominently on your Home Page.
Example: Free consultation, Veterans save 25%, etc.
We have 3 bundle and 2 bundle deals of products that offer savings. See products page
on my current website www.learn911.org
Logo
(approved)
Please upload the Logo here, and we’ll incorporate it into the website. If not, that's no
problem; we'll create a simple placeholder logo for your site.
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File has been exported to:
business_information/learn911_logo.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Do you have any marketing collateral?
(approved)
An existing website, a professional logo, and social media pages, such as Facebook, often
contain valuable information and marketing collateral, including brochures, sales
presentations, and promotional images.
[X]
Yes
[ ]
No
Image(s) Upload
(approved)
Please upload any marketing collateral here.
File has been exported to:
business_information/learn911_logo_2.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
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Uploaded by: Debra Wheatley (learn911psd@gmail.com)
2.5 Existing Website
Do you have an existing website?
(approved)
[X]
Yes
[ ]
No
What is the URL for your existing website?
(approved)
https://learn911.org/home.html
What do you like about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
easy to locate products and other info
What do you dislike about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
No answer given
2.6 Images & Galleries
It is essential to maintain a professional and consistent look for your brand across key
locations where customers will encounter your business.
Which Images would you like us to use? Please upload them here.
(approved)
Upload any images you would like to be featured on your website here. Our designers will
compliment these images with a vast array of professionally taken photographs to present
your business in the best light.
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File has been exported to:
business_information/learn911_logo_3.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Did you purchase a Rotating Banner?
(approved)
[ ]
Yes
[X]
No
Did you purchase a Gallery?
(approved)
[ ]
Yes
[X]
No
2.7 Page Content
The homepage serves as the virtual front door to your business, encapsulating the essence
of your brand and captivating visitors from the moment they arrive. It's important that we
highlight the top three services prominently, each with a brief description and a clear call
to action. We will include exclusive special offers on the homepage that can immediately
capture attention and drive engagement. We will create three additional Service Pages and
a Contact Page.
Home Page
(approved)
Our team will craft the text for your Home Page using the information provided in the
business overview section. Is there anything else you want us to include on the Home
Page?
STARTING A CAREER IN LAW ENFORCEMENT?
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LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Our focus is to get you started in a career of Law Enforcement.
Product / Service Page 1
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
A unique workbook that assists you in learning the basic foundational information needed
in this profession.
Product / Service Page 2
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
Exercises that allow you to use the basic information and apply it to practical application.
Product / Service Page 3
(approved)
What Service / Product would you like to showcase?
Preparation workshops for those getting ready to test and / or interview for dispatcher
positions.
Did you purchase a 6th page?
(approved)
[ ]
Yes
[X]
No
Please upload any additional content or documents you would like for us to
consider when creating your website.
(approved)
File has been exported to:
business_information/385_cop3.jpg
File size: 11 KB, Width x Height (px): 385 x 261, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/385_fullsizerender_4_.jpg
File size: 16.2 KB, Width x Height (px): 385 x 333, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/remember_that_pic.pdf
File size: 128 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
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File has been exported to:
business_information/learn_911.doc
File size: 22.5 KB, Width x Height (px): N/A, Format: DOC
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/img_8409.jpg
File size: 58.9 KB, Width x Height (px): 512 x 640, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Anything else that would be helpful for us to know?
(approved)
For example: if webpage content is uploaded would you like us to "rewrite" the content or
leave it "as-is"
The about us page on my current website. I would like that information about us on there
with the pictures of us that I uploaded on the above question.
The contact info and resources that I have on my current website that is also by network
solutions I would like somewhere on the website. . www.Learn911.org
Also for the Tag line 9-1-1 Dispatchers in a police blue color and The Thin Gold Line in a
gold color maybe on a ??? background. You get creative
I told the representative in the beginning the colors red, white, and blue (patriotic colors
for a law enforcement website, but I think focusing on the police blue, gold, and white may
look betterm to stay with the theme of the thin gold line. (For you, in case you are not
aware, The Thin gold line represents dispatchers in Law Enforcement, the calming voice
behind the chaos. This may help you get a better understanding for the feel of the
website)
2.8 eCommerce
Did you purchase eCommerce?
(approved)
[ ]
Yes
[X]
No
2.9 Feature Integrations
Did you purchase a Feature Integration?
(approved)
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[ ]
Yes
[X]
No
2.10 Closing
Once your website is complete, you'll receive an email with a link to your website, allowing
you to review it before I call you to complete the Welcome Call. The Welcome Call is crucial;
it enables us to gather your feedback, address any questions you may have, and provide
you with the necessary records to launch your site. Completing the Welcome Call ensures
that your service truly reflects your business.
For your convenience, if you require assistance with any of your services, including any DIY
tasks you may have, please call us at 888-642-0197.
Thank you for choosing Pro Services
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3.0 Network Solutions - Internal Notes Only
3.1 Additional Notes
Additional Notes
(approved)
Customer Add:
Please look at the info on my current webpage I have with Network Solutions so you can
see the info I have. I think there needs to be a "contact us" page or info of some sort. I
dont know that my products need to all be on separate pages but I filled in your
questionaire boxes the best I could. I do offer discounts as you can see on my current
website so that is similar to how I want it for ease for the customer.
www.Learn911.org
Thank you,
Debbie
--------------------------------------------------------------------------------------------------------------------------
----------------------
WBC NOTES:
1. The business name may vary from the existing site and/or the CS/IOI. The customer has
confirmed that the business name is: Learn 911
2. Physical Address: The customer refused to provide the business's physical address. She
requested not to add it on the website.
3. Hours of Operation: The customer has confirmed it is 24/7
4. Social Media links: None
5. Slogan: The customer has confirmed the cases and/or special characters in the provided
slogan
- On the "Anything else that would be helpful for us to know?" section, she provided an
instruction that the "9-1-1 Dispatchers:" would be a police color blue, while the design
team can choose what color is best to use for the "The Thin Gold Line" and its background
color.
6. Look and feel: The customer want the design team to use this as the inspiration -
https://1137ca8.netsolhost.com/
- She wants to have the colors: Red, Police blue, White and Gold
7. Marketing Collateral: None
8. Dislike about the existing site: None
9. Images to use on the website: The customer confirmed that the design team can use
stock images if needed
10. Disregard documents: Learn 911.doc & Remember That.pdf
11. Page Content: The customer has confirmed that the team can rewrite the content if
needed.
- Under "Products" page, please add a button that says "Click here to purchase" and
hyperlink the PayPal link according to the products listed
- Products Page will have 9 images. TL Rhejysa has approved to add all 9 images without a
Gallery
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- Please disregard the content provided in the "Page Content" section. Use the information
below for the page contents, instead:
1. Home
** The team can craft the text for the Home Page using the information provided in the
business overview section. *
STARTING A CAREER IN LAW ENFORCEMENT?
LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Welcome
Welcome to our Web site. This site offers you the opportunity to learn more about LEARN
911, founded in 1998.
To learn more about us, click any item on our menu. If you have comments or questions,
let us know by going to the "Contact Us" page. Thanks for visiting and be sure to check
back often for updated information.
Learn 911 provides educational materials that help you start to learn the basics of law
enforcement for those interested in starting a career as a Police officer, Reserve Police
Officer, Police Dispatcher, Records Clerk, Police Cadet or Police Explorer.
TESTIMONIALS
The Workshop was very informative and gave insights into the testing, interview and
background portions of the hiring process. Debbie and Rich have years of experience, are
very helpful, and truly want to see everyone succeed. Having added knowledge about the
Dispatcher hiring process gave me confidence in myself and an added comfort in knowing
what was happening and why. - Ann Allard
Attending the interview and background prep workshop was a great investment! We went
over topics covered in the Dispatcher course in greater depth, with an emphasis on the
actual application, testing, and interview process.By far the most valuable part of the
workshop was having the opportunity to ask personal experience questions and receiving
individualized feedback. Debbie and Rich go above and beyond as instructors and even
offer to make themselves available for extra support as we move forward with applications
and interviews well after the workshop (which I have definitely taken advantage of)! -
Maria Bonilla
2. ABOUT
ABOUT
At LEARN 911, our focus is to get you started in a career of Law Enforcement. Get in touch
with us today. Learn 911 is a mail order company that provides educational materials on
the basics of law enforcement-we serve Nation Wide.
Both authors have years of experience in Law Enforcement.
** Add 385_FullSizeRender_4_.jpg **
Debbie Konstantakos
Debbie is a retired Public Safety Dispatch Supervisor for a Southern California City. She
served both as an in-house instructor for her department and also served as a tactical
dispatcher for the departments S.W.A.T. team when responding to high-risk incidents. She
still serves as a Criminal Justice Instructor for P.O.S.T. certified courses for Dispatchers,
Communication Training Officers, Civilian Supervisors, and Peace Officer Academies.
**Add 385_Cop3.jpg **
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Steven Hohnstein
Steve is a retired Police Officer for a Southern California City. He served as a patrolman,
Field Training Officer, Motor Officer, and Undercover Narcotics Investigator. He was also
held assignments as a field supervisor and academy evaluator. He has contributed many
hours in the 911 dispatch center.
Resources
Can you be a 911 dispatcher? www.quizmoz.com
Written Exam Requirements www.publicsafetytesting.com
Commission on POST- Dispatchers www.post.ca.gov
911 Dispatch JOBS
https://www.governmentjobs.com/jobs?
keyword=dispatcher&location=Los+Angeles%2C+CA
https://www.indeed.com/jobs?q=dispatcher&l=Los+Angeles%2C+CA
Schools' that offer dispatcher classes:
Goldenwest College
Goldenwest College in Huntington Beach, CA offers Police Academy and Dispatch related
classes.
If you are interested in attending the P.O.S.T. Police Dispatch Academy,
contact Golden West College at CJTC@gwc.cccd.edu.
These classes are offered in a LIVE online platform
Rio Hondo College
Rio Hondo College in Whittier
Contact Rio Hondo at
DKonstantakos@riohondo.edu
Visit their website at https://www.riohondo.edu/
These classes are offered on campus / in person
Public Safety Dispatchers
It provides places where you can take the class
Visit their website: https://post.ca.gov/dispatchers
3. Products
LEARN 911 PRODUCTS
3 BUNDLE DEAL
** Add the images from Learn 911.zip > 3 Bundle deal **
The workbook
Audio Kit
Remember That
$199.95
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f958627da2ec0&mfid=1773080941056_f958627da2ec0#/checkout/openBu
tton **
DOWNLOADABLE 3 BUNDLE DEAL
(Link emailed within 48 hours)
$169.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f19205149c478&mfid=1773080958580_f19205149c478 **
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2 BUNDLE DEAL
** Add the images from Learn 911.zip > 2 Bundle deal **
The workbook & Audio Kit
$165.99
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f388831edfe5f&mfid=1773080972219_f388831edfe5f#/checkout/openButt
on **
DOWNLOADABLE 2 BUNDLE DEAL
(Link emailed within 48 hours)
$150.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f553325f0f36f&mfid=1773080974508_f553325f0f36f#/checkout/openButto
n **
THE LEARN 911 WORKBOOK
** Add image from Learn 911.zip > Learn 911 **
A step by step easy to follow workbook with USB flash drive that teaches the student:
Military time
Phonetic alphabet
Common radio codes
Commonly used penal codes
Vehicle codes
H&S codes
Other codes
Covers commonly misspelled words in law enforcement, police jargon and more. A
"MUST HAVE" for anyone starting a career in law enforcement!
$99.99
(Does not include Shipping or Tax.)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f1507584e71b2&mfid=1773080882765_f1507584e71b2#/checkout/openB
utton **
DOWNLOADABLE WORKBOOK
$89.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f4819622477b5&mfid=1773081033292_f4819622477b5 **
AUDIO PRACTICE KIT
** Add image from Learn 911.zip > Audio Kit **
A practice kit that includes a USB flash drive with two types of practical exercises similar
to what dispatchers encounter. "Copy That" allows the student to copy police related
information and use abbreviations to practice both speed and accuracy. "Name that Call"
allows the student to listen to simulated calls for service and determine the correct penal
code section that applies as well as be able to correctly format the information with
accuracy and speed onto a call screen from your computer. Its like taking a real call for
service in the privacy of your own home. Great for beginners or wanna be dispatchers!
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$49.99
(Does not include Shipping or tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f5445997a6009&mfid=1773081069281_f5445997a6009 **
DOWNLOADABLE AUDIO KIT
$39.99
Tax added at checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f870674e53ec1&mfid=1773081115320_f870674e53ec1#/checkout/openBu
tton **
REMEMBER THAT?
** Add image from Learn 911.zip > Remember That **
Are you getting ready to take the California State issued P.O.S.T. Dispatch exam for a
police agency?
Several Police agencies have you take this exam as one of the first phases of the
application process. You must successfully pass this exam to proceed in the testing phase
for a dispatch position. This packet was developed to help you prepare for what the exam
will be like. It was designed to allow the student to do practical exercises similar to what
you will experience on the P.O.S.T. exam. It also has some exercises that could be similar
to what you will experience when taking your psycological exam. This packet is a "must
have " to prepare you for what you will experience on the P.O.S.T. exam in reference to
reasoning, memory recall, composure, and multi-tasking. Mail for yours today!
$39.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f406089aa863c&mfid=1773081199400_f406089aa863c#/checkout/openBu
tton **
DOWNLOADABLE REMEMBER THAT?
$29.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f658399b37086&mfid=1773081231880_f658399b37086#/checkout/openB
utton **
Breaking and Entering: Jobs in 911 by Rosanna McKinney
** Add image from Learn 911.zip >Breaking **
Public safety dispatching is a very obscure career. Dispatchers are the heroes behind the
scenes; heard but seldom seen. It is not an easy job to learn, with high turnover and
stress. Dispatch centers across the nation are constantly short-staffed and lack qualified
applicants. Yet, it is a career with personal rewards beyond belief. If you have an interest
in becoming a dispatcher, this is one of the most comprehensive books you can add to
your library. It will guide you through the hiring process and your first year of training. It
will provide suggestions to help you learn. Gain the advantage now!
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f372141a20ffe&mfid=1773081418382_f372141a20ffe#/checkout/openButt
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on **
BOOK- "If I can't have you no one can" by Don Lasseter
** Add image from Learn 911.zip > If I cant have you **
Richard Namey, 26, drug abuser and woman-beater, had already threatened a previous
girlfriend with a gun, but she'd gotten away. Sarah Rodriquez, 21, wasn't so lucky. On
April 16, 2002, in Orange County, California, she and her true love, Matt Corbett, 20, were
forced off the road by Namey, who shot them both at point-blank range with a.357. Sarah
was killed. Corbett was paralyzed for life. After a 42-mile chase, Namey was finally
cornered in a drainage tunnel by a police dog. He pleaded manslaughter, claiming he'd
really meant to kill himself in front of Sarah. No deal. The man he faced was not your
average deputy district attorney: Dennis Conway had pulled himself out of a wayward life
torn by seemingly insurmountable tragedy and into law school. He knew all about guys like
Namey - and exactly where to find the holes in his story. The verdict: first-degree murder,
life sentence. Score one for the good guys.
$9.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7590715ea7ad&mfid=1773081490837_f7590715ea7ad#/checkout/openB
utton **
BOOK- "Life in the Hot Seat" by Caroline Burau
** Add image from Learn 911.zip > Answering 911 **
At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot
seat and shows us the madness, the sadness, and the gallows humor of a profession that
serves and protects in ways we never dream. And by telling us what goes on when the
microphone is silent, she has taken the voice on the radio and given it heart.
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7335311df6ed&mfid=1773081604911_f7335311df6ed **
Book-"Emotional Survival for Law Enforcement" by Kevin M. GilMartin
** Add image from Learn 911.zip > Emotional Survival **
This book handles the issue of how the need of being constantly aware of ones'
surroundings can adversely affect the personal life of a police officer. While the book is
aimed primarily for police officers, it can be of benefit for anyone in a law enforcement
occupation. Anyone who is involved in law enforcement knows how stressful it is at times,
but there is no reason to be a victim of the job. This book gives practical instruction on
how to overcome many of the common symptoms that affect an officer or anyone in this
career--whether a rookie or a veteran. It is a quick read because it focuses on
hypervigilance-the main thing that "changes" a person when they become a cop or in this
line of work.
$19.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f402148360216&mfid=1773082693229_f402148360216 **
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4. Dispatcher Prep Workshops
CALL-TAKER AND RADIO DISPATCH WORKSHOPS
WHERE: ZOOM
WHEN: Email us for our next set of dates
Customized to the need of the student
COST: $180 Debit/Credit (4 hour session)
$99 Debit/Credit (2 hour session)
Presenter: Debbie Konstantakos, Dispatch Supv. (Ret)
Hosted by: Learn 911
Getting ready to TEST or INTERVIEW?
Want to be prepared?
This workshop is designed to reinforce the basics of call taking and radio dispatching
through scenario based exercises. It does not guarantee passing performance tests or
training programs.
TEST and INTERVIEW
PREPARATION WORKSHOP FOR DISPATCHERS
WHERE: Zoom
WHEN: Email Debbie to schedule a workshop.
COST: Test Prep (POST or CritiCal) $50
Interview Prep (includes edit of opening statement) $75
Workshops are provided via Zoom.
Contact Us
Completion of workshop does not guarantee passing performance on an interview or any
part of the hiring process.
5. Contact Us
** Add basic contact form to send to Learn911psd@gmail.com **
PAYMENT INFO / CONTACT US
PAYMENT INFORMATION:
We accept credit and debit cards
WAYS TO ORDERS:
1. Click the PAYPAL button on the item you want to order and use your credit or debit card
to purchase. (Paypal may offer you payment options)
2. Call us. We can take your order over the phone. Please leave us a message if we dont
answer and the next available representative will call you back within 24 hours. Credit
cards are accepted over the phone for payments. Please remember to add 7.75% tax to
orders as well as $12.95 for shipping.
3. EMAIL an order with the products you desire or ask us to email you an order form.
Please include your phone number if we need to clarify an order. Please remember there
will be 7.75% tax to orders as well as $12.95 for shipping
Additional File(s) Upload
(approved)
File has been exported to:
network_solutions_internal_notes_only/learn_911.zip
File size: 261 KB, Width x Height (px): N/A, Format: ZIP
Uploaded by: N/A
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LOWER PRIORITY ADDITIONAL CONTEXT (use only when not conflicting with Final Notes):
Business Name: OP-85751
Business Type: Law Enforcement Educational Materials Provider
Location: State of California, United States (Mail order only, web-based)
--- Content from pro_website_-_in-23187.pdf ---
Pro Website - IN-23187
Company name:
Network Solutions Professional Services
Request owner:
Jemelle C
Client name(s):
Debra Wheatley (learn911@aol.com)
Debra Wheatley (learn911psd@gmail.com)
Request due:
03/06/2026
Exported on:
03/10/2026
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1.0 Instructions
Hi Debra,
Thank you for your purchase! You've taken a great step toward enhancing your online
presence.
Please complete the attached form to help us understand your website needs, target
audience, location, competitors, and other key information.
Form Tips:
Use the left menu to navigate between sections.
Your progress saves automatically—you can return at any time to finish.
Submit each item for review when complete (blue = incomplete, green = complete).
Please note that the form will lock after 48 hours. We cannot accept additional content
during this time.
Support Hours:
Monday–Friday, 8:00 AM–8:00 PM EST
Phone:
888-642-0197
We look forward to learning more about your business!
Warm regards,
The Pro Serv Team
Note: This is a no-reply email and is not monitored.
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2.0 Business Information
When a first-time website visitor sees your site, you want them to quickly have a clear
understanding of what you offer and enticing details about the business.
2.1 Business Information
What business name do you want to display on your website?
(approved)
Example: Barney's Burgers & Barbecue
Learn 911
Give us a brief overview of your business. What do you do?
(approved)
Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
Learn 911 provides educational materials that help you learn the basics of law
enforcement. This is worthwhile for those interested in starting a career as a Police
Dispatcher.
What are the top three services or products you'd like featured?
(approved)
Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc.
Don't forget to include any unique selling points!
Learn 911 Workbook
Audio Kit
Remember That
What makes your business stand out against the competition?
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc.
We'll use this to highlight what makes your business unique.
We give you the foundational information to be successful when training in a new position
within law enforcement.
We offer test preparation workshops and interview preparation workshops
What type of customers do you want to attract?
(approved)
Example: 20-something cowboys, suburban moms, families, etc.
This helps us tailor your website to your target audience.
Entry level dispatchers
Where do the customers you’re targeting live?
(approved)
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State of California
Please provide your physical address.
(approved)
This is a mail order company only
2.2 Contact Information
How do you want your customers to contact you?
(approved)
Please enter your response, if applicable, in the right-hand column by double-clicking the
field.
We'll feature these options prominently on your website.
Contact Option
Answer
Phone
909-519-8373
Email
Learn911psd@aol.com
Visit in Person
File has been exported to:
business_information/how_do_you_want_your_customers_to_contact_you_.csv
Format: CSV
Is this also the best number for us to reach you at?
(approved)
[X]
Yes
[ ]
No
What are your Hours of Operation?
(approved)
Please add 'NA' for any days you are closed, including Saturdays and Sundays.
Example:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: N/A (Closed)
Sunday: N/A (Closed)
24/7 since it is a web based business
2.3 Social Media Links
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What social media links do you want displayed on this website? Please enter the URL if
applicable for those noted below. Please enter NA if not applicable
Social Media
(approved)
Please double-click in the column to enter your answer.
Social Media Type
Link to Social media
Facebook
Instagram
Other
None
File has been exported to:
business_information/social_media.csv
Format: CSV
2.4 Branding & Promotions
Provide a slogan or tagline if you have one.
(approved)
Example: One stop. All done.
We'll use this on your website to keep your message consistent.
9-1-1 Dispatchers: The Thin Gold line
Any offers, discounts, specials we should include on your website?
(approved)
Special offers are a great way to entice someone to do business with you when shown
prominently on your Home Page.
Example: Free consultation, Veterans save 25%, etc.
We have 3 bundle and 2 bundle deals of products that offer savings. See products page
on my current website www.learn911.org
Logo
(approved)
Please upload the Logo here, and we’ll incorporate it into the website. If not, that's no
problem; we'll create a simple placeholder logo for your site.
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File has been exported to:
business_information/learn911_logo.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Do you have any marketing collateral?
(approved)
An existing website, a professional logo, and social media pages, such as Facebook, often
contain valuable information and marketing collateral, including brochures, sales
presentations, and promotional images.
[X]
Yes
[ ]
No
Image(s) Upload
(approved)
Please upload any marketing collateral here.
File has been exported to:
business_information/learn911_logo_2.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
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Uploaded by: Debra Wheatley (learn911psd@gmail.com)
2.5 Existing Website
Do you have an existing website?
(approved)
[X]
Yes
[ ]
No
What is the URL for your existing website?
(approved)
https://learn911.org/home.html
What do you like about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
easy to locate products and other info
What do you dislike about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
No answer given
2.6 Images & Galleries
It is essential to maintain a professional and consistent look for your brand across key
locations where customers will encounter your business.
Which Images would you like us to use? Please upload them here.
(approved)
Upload any images you would like to be featured on your website here. Our designers will
compliment these images with a vast array of professionally taken photographs to present
your business in the best light.
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File has been exported to:
business_information/learn911_logo_3.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Did you purchase a Rotating Banner?
(approved)
[ ]
Yes
[X]
No
Did you purchase a Gallery?
(approved)
[ ]
Yes
[X]
No
2.7 Page Content
The homepage serves as the virtual front door to your business, encapsulating the essence
of your brand and captivating visitors from the moment they arrive. It's important that we
highlight the top three services prominently, each with a brief description and a clear call
to action. We will include exclusive special offers on the homepage that can immediately
capture attention and drive engagement. We will create three additional Service Pages and
a Contact Page.
Home Page
(approved)
Our team will craft the text for your Home Page using the information provided in the
business overview section. Is there anything else you want us to include on the Home
Page?
STARTING A CAREER IN LAW ENFORCEMENT?
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LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Our focus is to get you started in a career of Law Enforcement.
Product / Service Page 1
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
A unique workbook that assists you in learning the basic foundational information needed
in this profession.
Product / Service Page 2
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
Exercises that allow you to use the basic information and apply it to practical application.
Product / Service Page 3
(approved)
What Service / Product would you like to showcase?
Preparation workshops for those getting ready to test and / or interview for dispatcher
positions.
Did you purchase a 6th page?
(approved)
[ ]
Yes
[X]
No
Please upload any additional content or documents you would like for us to
consider when creating your website.
(approved)
File has been exported to:
business_information/385_cop3.jpg
File size: 11 KB, Width x Height (px): 385 x 261, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/385_fullsizerender_4_.jpg
File size: 16.2 KB, Width x Height (px): 385 x 333, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/remember_that_pic.pdf
File size: 128 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
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File has been exported to:
business_information/learn_911.doc
File size: 22.5 KB, Width x Height (px): N/A, Format: DOC
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/img_8409.jpg
File size: 58.9 KB, Width x Height (px): 512 x 640, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Anything else that would be helpful for us to know?
(approved)
For example: if webpage content is uploaded would you like us to "rewrite" the content or
leave it "as-is"
The about us page on my current website. I would like that information about us on there
with the pictures of us that I uploaded on the above question.
The contact info and resources that I have on my current website that is also by network
solutions I would like somewhere on the website. . www.Learn911.org
Also for the Tag line 9-1-1 Dispatchers in a police blue color and The Thin Gold Line in a
gold color maybe on a ??? background. You get creative
I told the representative in the beginning the colors red, white, and blue (patriotic colors
for a law enforcement website, but I think focusing on the police blue, gold, and white may
look betterm to stay with the theme of the thin gold line. (For you, in case you are not
aware, The Thin gold line represents dispatchers in Law Enforcement, the calming voice
behind the chaos. This may help you get a better understanding for the feel of the
website)
2.8 eCommerce
Did you purchase eCommerce?
(approved)
[ ]
Yes
[X]
No
2.9 Feature Integrations
Did you purchase a Feature Integration?
(approved)
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[ ]
Yes
[X]
No
2.10 Closing
Once your website is complete, you'll receive an email with a link to your website, allowing
you to review it before I call you to complete the Welcome Call. The Welcome Call is crucial;
it enables us to gather your feedback, address any questions you may have, and provide
you with the necessary records to launch your site. Completing the Welcome Call ensures
that your service truly reflects your business.
For your convenience, if you require assistance with any of your services, including any DIY
tasks you may have, please call us at 888-642-0197.
Thank you for choosing Pro Services
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3.0 Network Solutions - Internal Notes Only
3.1 Additional Notes
Additional Notes
(approved)
Customer Add:
Please look at the info on my current webpage I have with Network Solutions so you can
see the info I have. I think there needs to be a "contact us" page or info of some sort. I
dont know that my products need to all be on separate pages but I filled in your
questionaire boxes the best I could. I do offer discounts as you can see on my current
website so that is similar to how I want it for ease for the customer.
www.Learn911.org
Thank you,
Debbie
--------------------------------------------------------------------------------------------------------------------------
----------------------
WBC NOTES:
1. The business name may vary from the existing site and/or the CS/IOI. The customer has
confirmed that the business name is: Learn 911
2. Physical Address: The customer refused to provide the business's physical address. She
requested not to add it on the website.
3. Hours of Operation: The customer has confirmed it is 24/7
4. Social Media links: None
5. Slogan: The customer has confirmed the cases and/or special characters in the provided
slogan
- On the "Anything else that would be helpful for us to know?" section, she provided an
instruction that the "9-1-1 Dispatchers:" would be a police color blue, while the design
team can choose what color is best to use for the "The Thin Gold Line" and its background
color.
6. Look and feel: The customer want the design team to use this as the inspiration -
https://1137ca8.netsolhost.com/
- She wants to have the colors: Red, Police blue, White and Gold
7. Marketing Collateral: None
8. Dislike about the existing site: None
9. Images to use on the website: The customer confirmed that the design team can use
stock images if needed
10. Disregard documents: Learn 911.doc & Remember That.pdf
11. Page Content: The customer has confirmed that the team can rewrite the content if
needed.
- Under "Products" page, please add a button that says "Click here to purchase" and
hyperlink the PayPal link according to the products listed
- Products Page will have 9 images. TL Rhejysa has approved to add all 9 images without a
Gallery
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- Please disregard the content provided in the "Page Content" section. Use the information
below for the page contents, instead:
1. Home
** The team can craft the text for the Home Page using the information provided in the
business overview section. *
STARTING A CAREER IN LAW ENFORCEMENT?
LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Welcome
Welcome to our Web site. This site offers you the opportunity to learn more about LEARN
911, founded in 1998.
To learn more about us, click any item on our menu. If you have comments or questions,
let us know by going to the "Contact Us" page. Thanks for visiting and be sure to check
back often for updated information.
Learn 911 provides educational materials that help you start to learn the basics of law
enforcement for those interested in starting a career as a Police officer, Reserve Police
Officer, Police Dispatcher, Records Clerk, Police Cadet or Police Explorer.
TESTIMONIALS
The Workshop was very informative and gave insights into the testing, interview and
background portions of the hiring process. Debbie and Rich have years of experience, are
very helpful, and truly want to see everyone succeed. Having added knowledge about the
Dispatcher hiring process gave me confidence in myself and an added comfort in knowing
what was happening and why. - Ann Allard
Attending the interview and background prep workshop was a great investment! We went
over topics covered in the Dispatcher course in greater depth, with an emphasis on the
actual application, testing, and interview process.By far the most valuable part of the
workshop was having the opportunity to ask personal experience questions and receiving
individualized feedback. Debbie and Rich go above and beyond as instructors and even
offer to make themselves available for extra support as we move forward with applications
and interviews well after the workshop (which I have definitely taken advantage of)! -
Maria Bonilla
2. ABOUT
ABOUT
At LEARN 911, our focus is to get you started in a career of Law Enforcement. Get in touch
with us today. Learn 911 is a mail order company that provides educational materials on
the basics of law enforcement-we serve Nation Wide.
Both authors have years of experience in Law Enforcement.
** Add 385_FullSizeRender_4_.jpg **
Debbie Konstantakos
Debbie is a retired Public Safety Dispatch Supervisor for a Southern California City. She
served both as an in-house instructor for her department and also served as a tactical
dispatcher for the departments S.W.A.T. team when responding to high-risk incidents. She
still serves as a Criminal Justice Instructor for P.O.S.T. certified courses for Dispatchers,
Communication Training Officers, Civilian Supervisors, and Peace Officer Academies.
**Add 385_Cop3.jpg **
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Steven Hohnstein
Steve is a retired Police Officer for a Southern California City. He served as a patrolman,
Field Training Officer, Motor Officer, and Undercover Narcotics Investigator. He was also
held assignments as a field supervisor and academy evaluator. He has contributed many
hours in the 911 dispatch center.
Resources
Can you be a 911 dispatcher? www.quizmoz.com
Written Exam Requirements www.publicsafetytesting.com
Commission on POST- Dispatchers www.post.ca.gov
911 Dispatch JOBS
https://www.governmentjobs.com/jobs?
keyword=dispatcher&location=Los+Angeles%2C+CA
https://www.indeed.com/jobs?q=dispatcher&l=Los+Angeles%2C+CA
Schools' that offer dispatcher classes:
Goldenwest College
Goldenwest College in Huntington Beach, CA offers Police Academy and Dispatch related
classes.
If you are interested in attending the P.O.S.T. Police Dispatch Academy,
contact Golden West College at CJTC@gwc.cccd.edu.
These classes are offered in a LIVE online platform
Rio Hondo College
Rio Hondo College in Whittier
Contact Rio Hondo at
DKonstantakos@riohondo.edu
Visit their website at https://www.riohondo.edu/
These classes are offered on campus / in person
Public Safety Dispatchers
It provides places where you can take the class
Visit their website: https://post.ca.gov/dispatchers
3. Products
LEARN 911 PRODUCTS
3 BUNDLE DEAL
** Add the images from Learn 911.zip > 3 Bundle deal **
The workbook
Audio Kit
Remember That
$199.95
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f958627da2ec0&mfid=1773080941056_f958627da2ec0#/checkout/openBu
tton **
DOWNLOADABLE 3 BUNDLE DEAL
(Link emailed within 48 hours)
$169.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f19205149c478&mfid=1773080958580_f19205149c478 **
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2 BUNDLE DEAL
** Add the images from Learn 911.zip > 2 Bundle deal **
The workbook & Audio Kit
$165.99
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f388831edfe5f&mfid=1773080972219_f388831edfe5f#/checkout/openButt
on **
DOWNLOADABLE 2 BUNDLE DEAL
(Link emailed within 48 hours)
$150.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f553325f0f36f&mfid=1773080974508_f553325f0f36f#/checkout/openButto
n **
THE LEARN 911 WORKBOOK
** Add image from Learn 911.zip > Learn 911 **
A step by step easy to follow workbook with USB flash drive that teaches the student:
Military time
Phonetic alphabet
Common radio codes
Commonly used penal codes
Vehicle codes
H&S codes
Other codes
Covers commonly misspelled words in law enforcement, police jargon and more. A
"MUST HAVE" for anyone starting a career in law enforcement!
$99.99
(Does not include Shipping or Tax.)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f1507584e71b2&mfid=1773080882765_f1507584e71b2#/checkout/openB
utton **
DOWNLOADABLE WORKBOOK
$89.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f4819622477b5&mfid=1773081033292_f4819622477b5 **
AUDIO PRACTICE KIT
** Add image from Learn 911.zip > Audio Kit **
A practice kit that includes a USB flash drive with two types of practical exercises similar
to what dispatchers encounter. "Copy That" allows the student to copy police related
information and use abbreviations to practice both speed and accuracy. "Name that Call"
allows the student to listen to simulated calls for service and determine the correct penal
code section that applies as well as be able to correctly format the information with
accuracy and speed onto a call screen from your computer. Its like taking a real call for
service in the privacy of your own home. Great for beginners or wanna be dispatchers!
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$49.99
(Does not include Shipping or tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f5445997a6009&mfid=1773081069281_f5445997a6009 **
DOWNLOADABLE AUDIO KIT
$39.99
Tax added at checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f870674e53ec1&mfid=1773081115320_f870674e53ec1#/checkout/openBu
tton **
REMEMBER THAT?
** Add image from Learn 911.zip > Remember That **
Are you getting ready to take the California State issued P.O.S.T. Dispatch exam for a
police agency?
Several Police agencies have you take this exam as one of the first phases of the
application process. You must successfully pass this exam to proceed in the testing phase
for a dispatch position. This packet was developed to help you prepare for what the exam
will be like. It was designed to allow the student to do practical exercises similar to what
you will experience on the P.O.S.T. exam. It also has some exercises that could be similar
to what you will experience when taking your psycological exam. This packet is a "must
have " to prepare you for what you will experience on the P.O.S.T. exam in reference to
reasoning, memory recall, composure, and multi-tasking. Mail for yours today!
$39.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f406089aa863c&mfid=1773081199400_f406089aa863c#/checkout/openBu
tton **
DOWNLOADABLE REMEMBER THAT?
$29.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f658399b37086&mfid=1773081231880_f658399b37086#/checkout/openB
utton **
Breaking and Entering: Jobs in 911 by Rosanna McKinney
** Add image from Learn 911.zip >Breaking **
Public safety dispatching is a very obscure career. Dispatchers are the heroes behind the
scenes; heard but seldom seen. It is not an easy job to learn, with high turnover and
stress. Dispatch centers across the nation are constantly short-staffed and lack qualified
applicants. Yet, it is a career with personal rewards beyond belief. If you have an interest
in becoming a dispatcher, this is one of the most comprehensive books you can add to
your library. It will guide you through the hiring process and your first year of training. It
will provide suggestions to help you learn. Gain the advantage now!
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f372141a20ffe&mfid=1773081418382_f372141a20ffe#/checkout/openButt
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on **
BOOK- "If I can't have you no one can" by Don Lasseter
** Add image from Learn 911.zip > If I cant have you **
Richard Namey, 26, drug abuser and woman-beater, had already threatened a previous
girlfriend with a gun, but she'd gotten away. Sarah Rodriquez, 21, wasn't so lucky. On
April 16, 2002, in Orange County, California, she and her true love, Matt Corbett, 20, were
forced off the road by Namey, who shot them both at point-blank range with a.357. Sarah
was killed. Corbett was paralyzed for life. After a 42-mile chase, Namey was finally
cornered in a drainage tunnel by a police dog. He pleaded manslaughter, claiming he'd
really meant to kill himself in front of Sarah. No deal. The man he faced was not your
average deputy district attorney: Dennis Conway had pulled himself out of a wayward life
torn by seemingly insurmountable tragedy and into law school. He knew all about guys like
Namey - and exactly where to find the holes in his story. The verdict: first-degree murder,
life sentence. Score one for the good guys.
$9.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7590715ea7ad&mfid=1773081490837_f7590715ea7ad#/checkout/openB
utton **
BOOK- "Life in the Hot Seat" by Caroline Burau
** Add image from Learn 911.zip > Answering 911 **
At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot
seat and shows us the madness, the sadness, and the gallows humor of a profession that
serves and protects in ways we never dream. And by telling us what goes on when the
microphone is silent, she has taken the voice on the radio and given it heart.
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7335311df6ed&mfid=1773081604911_f7335311df6ed **
Book-"Emotional Survival for Law Enforcement" by Kevin M. GilMartin
** Add image from Learn 911.zip > Emotional Survival **
This book handles the issue of how the need of being constantly aware of ones'
surroundings can adversely affect the personal life of a police officer. While the book is
aimed primarily for police officers, it can be of benefit for anyone in a law enforcement
occupation. Anyone who is involved in law enforcement knows how stressful it is at times,
but there is no reason to be a victim of the job. This book gives practical instruction on
how to overcome many of the common symptoms that affect an officer or anyone in this
career--whether a rookie or a veteran. It is a quick read because it focuses on
hypervigilance-the main thing that "changes" a person when they become a cop or in this
line of work.
$19.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f402148360216&mfid=1773082693229_f402148360216 **
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4. Dispatcher Prep Workshops
CALL-TAKER AND RADIO DISPATCH WORKSHOPS
WHERE: ZOOM
WHEN: Email us for our next set of dates
Customized to the need of the student
COST: $180 Debit/Credit (4 hour session)
$99 Debit/Credit (2 hour session)
Presenter: Debbie Konstantakos, Dispatch Supv. (Ret)
Hosted by: Learn 911
Getting ready to TEST or INTERVIEW?
Want to be prepared?
This workshop is designed to reinforce the basics of call taking and radio dispatching
through scenario based exercises. It does not guarantee passing performance tests or
training programs.
TEST and INTERVIEW
PREPARATION WORKSHOP FOR DISPATCHERS
WHERE: Zoom
WHEN: Email Debbie to schedule a workshop.
COST: Test Prep (POST or CritiCal) $50
Interview Prep (includes edit of opening statement) $75
Workshops are provided via Zoom.
Contact Us
Completion of workshop does not guarantee passing performance on an interview or any
part of the hiring process.
5. Contact Us
** Add basic contact form to send to Learn911psd@gmail.com **
PAYMENT INFO / CONTACT US
PAYMENT INFORMATION:
We accept credit and debit cards
WAYS TO ORDERS:
1. Click the PAYPAL button on the item you want to order and use your credit or debit card
to purchase. (Paypal may offer you payment options)
2. Call us. We can take your order over the phone. Please leave us a message if we dont
answer and the next available representative will call you back within 24 hours. Credit
cards are accepted over the phone for payments. Please remember to add 7.75% tax to
orders as well as $12.95 for shipping.
3. EMAIL an order with the products you desire or ask us to email you an order form.
Please include your phone number if we need to clarify an order. Please remember there
will be 7.75% tax to orders as well as $12.95 for shipping
Additional File(s) Upload
(approved)
File has been exported to:
network_solutions_internal_notes_only/learn_911.zip
File size: 261 KB, Width x Height (px): N/A, Format: ZIP
Uploaded by: N/A
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--- Content from pro_website_-_in-23187.pdf --- Pro Website - IN-23187 Company name: Network Solutions Professional Services Request owner: Jemelle C Client name(s): Debra Wheatley (learn911@aol.com) Debra Wheatley (learn911psd@gmail.com) Request due: 03/06/2026 Exported on: 03/10/2026 Page 1 of 18 Network Solutions Professional Services 1.0 Instructions Hi Debra, Thank you for your purchase! You've taken a great step toward enhancing your online presence. Please complete the attached form to help us understand your website needs, target audience, location, competitors, and other key information. Form Tips: Use the left menu to navigate between sections. Your progress saves automatically—you can return at any time to finish. Submit each item for review when complete (blue = incomplete, green = complete). Please note that the form will lock after 48 hours. We cannot accept additional content during this time. Support Hours: Monday–Friday, 8:00 AM–8:00 PM EST Phone: 888-642-0197 We look forward to learning more about your business! Warm regards, The Pro Serv Team Note: This is a no-reply email and is not monitored. Page 2 of 18 Network Solutions Professional Services 2.0 Business Information When a first-time website visitor sees your site, you want them to quickly have a clear understanding of what you offer and enticing details about the business. 2.1 Business Information What business name do you want to display on your website? (approved) Example: Barney's Burgers & Barbecue Learn 911 Give us a brief overview of your business. What do you do? (approved) Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer pick up but not delivery and serve the Smallville, Indiana, area. Learn 911 provides educational materials that help you learn the basics of law enforcement. This is worthwhile for those interested in starting a career as a Police Dispatcher. What are the top three services or products you'd like featured? (approved) Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc. Don't forget to include any unique selling points! Learn 911 Workbook Audio Kit Remember That What makes your business stand out against the competition? (approved) Example: Voted 2019 best burger in Harristown, family-owned business, 30 years experience, celebrating our 10th year, etc. We'll use this to highlight what makes your business unique. We give you the foundational information to be success
Learn 911 is a Law Enforcement Educational Materials Provider located in State of California, United States (Mail order only, web-based). People in California who are motivated to start a career as a police dispatcher, including aspiring law enforcement professionals needing foundational training, test and interview support.
People in California who are motivated to start a career as a police dispatcher, including aspiring law enforcement professionals needing foundational training, test and interview support.
Values quality service and customer satisfaction.
You are a senior website strategist. Generate ONLY the project_overview and customer_overview sections of a strategic blueprint. LANGUAGE REQUIREMENTS: - Use simple, clear language that anyone can understand - Avoid technical jargon, acronyms, and complex terms - Write as if speaking directly to a business owner - Explain everything in plain English - Use everyday words instead of technical terms - Make it easy for non-technical people to understand RULES: - Return ONLY valid JSON with the exact structure provided - No extra text, no explanations, no markdown - Use only verified intake content from real businesses - Never guess, assume, or fabricate PROJECT OVERVIEW REQUIREMENTS: - The executive_summary field is REQUIRED and must contain a comprehensive 2-3 sentence summary - The executive_summary should describe the business value proposition, competitive positioning, and key differentiators - Use specific business information from the intake content, not generic descriptions - The executive_summary must be meaningful and informative, not empty or placeholder text - DO NOT leave executive_summary as "string" or empty - it must contain actual content
BUSINESS NAME: OP-85751
BUSINESS TYPE: Law Enforcement Educational Materials Provider
LOCATION: State of California, United States (Mail order only, web-based)
SELECTED PRODUCTS: Pro Website Siteplus
PRODUCT-SPECIFIC REQUIREMENTS:
- Generate recommendations specific to the selected products
- Consider product-specific features, integrations, and requirements
- Ensure blueprint recommendations align with selected product capabilities
TARGET AUDIENCE: Individuals interested in starting a career as a Police Dispatcher, specifically entry-level dispatchers residing in California. Audience includes aspiring law enforcement professionals seeking foundational training, test preparation, and interview readiness. Psychographics: motivated, career-oriented, seeking practical and accessible resources for law enforcement entry.
PRIMARY GOALS: Provide foundational educational materials for law enforcement careers, Offer test and interview preparation workshops for dispatcher positions, Increase online visibility and streamline product access for prospective customers
BRAND VALUES: Empowerment through education, Professionalism in law enforcement training, Supportive guidance for career starters
SERVICES OFFERED: Learn 911 Workbook (foundational law enforcement information), Audio Kit (practical exercises for application), Test and Interview Preparation Workshops
COMPETITIVE ADVANTAGES: Specialized foundational information for law enforcement dispatchers, Comprehensive test and interview preparation workshops, Bundle deals offering savings on educational products
BRAND PERSONALITY: Supportive, authoritative, and approachable. The brand voice is encouraging and professional, focusing on helping individuals succeed in law enforcement careers. Visual identity emphasizes police blue, gold, and white, reflecting the Thin Gold Line theme and a calming, trustworthy presence.
UPLOADED CONTENT:
--- Content from pro_website_-_in-23187.pdf ---
Pro Website - IN-23187
Company name:
Network Solutions Professional Services
Request owner:
Jemelle C
Client name(s):
Debra Wheatley (learn911@aol.com)
Debra Wheatley (learn911psd@gmail.com)
Request due:
03/06/2026
Exported on:
03/10/2026
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1.0 Instructions
Hi Debra,
Thank you for your purchase! You've taken a great step toward enhancing your online
presence.
Please complete the attached form to help us understand your website needs, target
audience, location, competitors, and other key information.
Form Tips:
Use the left menu to navigate between sections.
Your progress saves automatically—you can return at any time to finish.
Submit each item for review when complete (blue = incomplete, green = complete).
Please note that the form will lock after 48 hours. We cannot accept additional content
during this time.
Support Hours:
Monday–Friday, 8:00 AM–8:00 PM EST
Phone:
888-642-0197
We look forward to learning more about your business!
Warm regards,
The Pro Serv Team
Note: This is a no-reply email and is not monitored.
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2.0 Business Information
When a first-time website visitor sees your site, you want them to quickly have a clear
understanding of what you offer and enticing details about the business.
2.1 Business Information
What business name do you want to display on your website?
(approved)
Example: Barney's Burgers & Barbecue
Learn 911
Give us a brief overview of your business. What do you do?
(approved)
Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
Learn 911 provides educational materials that help you learn the basics of law
enforcement. This is worthwhile for those interested in starting a career as a Police
Dispatcher.
What are the top three services or products you'd like featured?
(approved)
Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc.
Don't forget to include any unique selling points!
Learn 911 Workbook
Audio Kit
Remember That
What makes your business stand out against the competition?
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc.
We'll use this to highlight what makes your business unique.
We give you the foundational information to be successful when training in a new position
within law enforcement.
We offer test preparation workshops and interview preparation workshops
What type of customers do you want to attract?
(approved)
Example: 20-something cowboys, suburban moms, families, etc.
This helps us tailor your website to your target audience.
Entry level dispatchers
Where do the customers you’re targeting live?
(approved)
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State of California
Please provide your physical address.
(approved)
This is a mail order company only
2.2 Contact Information
How do you want your customers to contact you?
(approved)
Please enter your response, if applicable, in the right-hand column by double-clicking the
field.
We'll feature these options prominently on your website.
Contact Option
Answer
Phone
909-519-8373
Email
Learn911psd@aol.com
Visit in Person
File has been exported to:
business_information/how_do_you_want_your_customers_to_contact_you_.csv
Format: CSV
Is this also the best number for us to reach you at?
(approved)
[X]
Yes
[ ]
No
What are your Hours of Operation?
(approved)
Please add 'NA' for any days you are closed, including Saturdays and Sundays.
Example:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: N/A (Closed)
Sunday: N/A (Closed)
24/7 since it is a web based business
2.3 Social Media Links
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What social media links do you want displayed on this website? Please enter the URL if
applicable for those noted below. Please enter NA if not applicable
Social Media
(approved)
Please double-click in the column to enter your answer.
Social Media Type
Link to Social media
Facebook
Instagram
Other
None
File has been exported to:
business_information/social_media.csv
Format: CSV
2.4 Branding & Promotions
Provide a slogan or tagline if you have one.
(approved)
Example: One stop. All done.
We'll use this on your website to keep your message consistent.
9-1-1 Dispatchers: The Thin Gold line
Any offers, discounts, specials we should include on your website?
(approved)
Special offers are a great way to entice someone to do business with you when shown
prominently on your Home Page.
Example: Free consultation, Veterans save 25%, etc.
We have 3 bundle and 2 bundle deals of products that offer savings. See products page
on my current website www.learn911.org
Logo
(approved)
Please upload the Logo here, and we’ll incorporate it into the website. If not, that's no
problem; we'll create a simple placeholder logo for your site.
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File has been exported to:
business_information/learn911_logo.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Do you have any marketing collateral?
(approved)
An existing website, a professional logo, and social media pages, such as Facebook, often
contain valuable information and marketing collateral, including brochures, sales
presentations, and promotional images.
[X]
Yes
[ ]
No
Image(s) Upload
(approved)
Please upload any marketing collateral here.
File has been exported to:
business_information/learn911_logo_2.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
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Uploaded by: Debra Wheatley (learn911psd@gmail.com)
2.5 Existing Website
Do you have an existing website?
(approved)
[X]
Yes
[ ]
No
What is the URL for your existing website?
(approved)
https://learn911.org/home.html
What do you like about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
easy to locate products and other info
What do you dislike about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
No answer given
2.6 Images & Galleries
It is essential to maintain a professional and consistent look for your brand across key
locations where customers will encounter your business.
Which Images would you like us to use? Please upload them here.
(approved)
Upload any images you would like to be featured on your website here. Our designers will
compliment these images with a vast array of professionally taken photographs to present
your business in the best light.
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File has been exported to:
business_information/learn911_logo_3.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Did you purchase a Rotating Banner?
(approved)
[ ]
Yes
[X]
No
Did you purchase a Gallery?
(approved)
[ ]
Yes
[X]
No
2.7 Page Content
The homepage serves as the virtual front door to your business, encapsulating the essence
of your brand and captivating visitors from the moment they arrive. It's important that we
highlight the top three services prominently, each with a brief description and a clear call
to action. We will include exclusive special offers on the homepage that can immediately
capture attention and drive engagement. We will create three additional Service Pages and
a Contact Page.
Home Page
(approved)
Our team will craft the text for your Home Page using the information provided in the
business overview section. Is there anything else you want us to include on the Home
Page?
STARTING A CAREER IN LAW ENFORCEMENT?
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LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Our focus is to get you started in a career of Law Enforcement.
Product / Service Page 1
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
A unique workbook that assists you in learning the basic foundational information needed
in this profession.
Product / Service Page 2
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
Exercises that allow you to use the basic information and apply it to practical application.
Product / Service Page 3
(approved)
What Service / Product would you like to showcase?
Preparation workshops for those getting ready to test and / or interview for dispatcher
positions.
Did you purchase a 6th page?
(approved)
[ ]
Yes
[X]
No
Please upload any additional content or documents you would like for us to
consider when creating your website.
(approved)
File has been exported to:
business_information/385_cop3.jpg
File size: 11 KB, Width x Height (px): 385 x 261, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/385_fullsizerender_4_.jpg
File size: 16.2 KB, Width x Height (px): 385 x 333, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/remember_that_pic.pdf
File size: 128 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
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File has been exported to:
business_information/learn_911.doc
File size: 22.5 KB, Width x Height (px): N/A, Format: DOC
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/img_8409.jpg
File size: 58.9 KB, Width x Height (px): 512 x 640, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Anything else that would be helpful for us to know?
(approved)
For example: if webpage content is uploaded would you like us to "rewrite" the content or
leave it "as-is"
The about us page on my current website. I would like that information about us on there
with the pictures of us that I uploaded on the above question.
The contact info and resources that I have on my current website that is also by network
solutions I would like somewhere on the website. . www.Learn911.org
Also for the Tag line 9-1-1 Dispatchers in a police blue color and The Thin Gold Line in a
gold color maybe on a ??? background. You get creative
I told the representative in the beginning the colors red, white, and blue (patriotic colors
for a law enforcement website, but I think focusing on the police blue, gold, and white may
look betterm to stay with the theme of the thin gold line. (For you, in case you are not
aware, The Thin gold line represents dispatchers in Law Enforcement, the calming voice
behind the chaos. This may help you get a better understanding for the feel of the
website)
2.8 eCommerce
Did you purchase eCommerce?
(approved)
[ ]
Yes
[X]
No
2.9 Feature Integrations
Did you purchase a Feature Integration?
(approved)
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[ ]
Yes
[X]
No
2.10 Closing
Once your website is complete, you'll receive an email with a link to your website, allowing
you to review it before I call you to complete the Welcome Call. The Welcome Call is crucial;
it enables us to gather your feedback, address any questions you may have, and provide
you with the necessary records to launch your site. Completing the Welcome Call ensures
that your service truly reflects your business.
For your convenience, if you require assistance with any of your services, including any DIY
tasks you may have, please call us at 888-642-0197.
Thank you for choosing Pro Services
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3.0 Network Solutions - Internal Notes Only
3.1 Additional Notes
Additional Notes
(approved)
Customer Add:
Please look at the info on my current webpage I have with Network Solutions so you can
see the info I have. I think there needs to be a "contact us" page or info of some sort. I
dont know that my products need to all be on separate pages but I filled in your
questionaire boxes the best I could. I do offer discounts as you can see on my current
website so that is similar to how I want it for ease for the customer.
www.Learn911.org
Thank you,
Debbie
--------------------------------------------------------------------------------------------------------------------------
----------------------
WBC NOTES:
1. The business name may vary from the existing site and/or the CS/IOI. The customer has
confirmed that the business name is: Learn 911
2. Physical Address: The customer refused to provide the business's physical address. She
requested not to add it on the website.
3. Hours of Operation: The customer has confirmed it is 24/7
4. Social Media links: None
5. Slogan: The customer has confirmed the cases and/or special characters in the provided
slogan
- On the "Anything else that would be helpful for us to know?" section, she provided an
instruction that the "9-1-1 Dispatchers:" would be a police color blue, while the design
team can choose what color is best to use for the "The Thin Gold Line" and its background
color.
6. Look and feel: The customer want the design team to use this as the inspiration -
https://1137ca8.netsolhost.com/
- She wants to have the colors: Red, Police blue, White and Gold
7. Marketing Collateral: None
8. Dislike about the existing site: None
9. Images to use on the website: The customer confirmed that the design team can use
stock images if needed
10. Disregard documents: Learn 911.doc & Remember That.pdf
11. Page Content: The customer has confirmed that the team can rewrite the content if
needed.
- Under "Products" page, please add a button that says "Click here to purchase" and
hyperlink the PayPal link according to the products listed
- Products Page will have 9 images. TL Rhejysa has approved to add all 9 images without a
Gallery
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- Please disregard the content provided in the "Page Content" section. Use the information
below for the page contents, instead:
1. Home
** The team can craft the text for the Home Page using the information provided in the
business overview section. *
STARTING A CAREER IN LAW ENFORCEMENT?
LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Welcome
Welcome to our Web site. This site offers you the opportunity to learn more about LEARN
911, founded in 1998.
To learn more about us, click any item on our menu. If you have comments or questions,
let us know by going to the "Contact Us" page. Thanks for visiting and be sure to check
back often for updated information.
Learn 911 provides educational materials that help you start to learn the basics of law
enforcement for those interested in starting a career as a Police officer, Reserve Police
Officer, Police Dispatcher, Records Clerk, Police Cadet or Police Explorer.
TESTIMONIALS
The Workshop was very informative and gave insights into the testing, interview and
background portions of the hiring process. Debbie and Rich have years of experience, are
very helpful, and truly want to see everyone succeed. Having added knowledge about the
Dispatcher hiring process gave me confidence in myself and an added comfort in knowing
what was happening and why. - Ann Allard
Attending the interview and background prep workshop was a great investment! We went
over topics covered in the Dispatcher course in greater depth, with an emphasis on the
actual application, testing, and interview process.By far the most valuable part of the
workshop was having the opportunity to ask personal experience questions and receiving
individualized feedback. Debbie and Rich go above and beyond as instructors and even
offer to make themselves available for extra support as we move forward with applications
and interviews well after the workshop (which I have definitely taken advantage of)! -
Maria Bonilla
2. ABOUT
ABOUT
At LEARN 911, our focus is to get you started in a career of Law Enforcement. Get in touch
with us today. Learn 911 is a mail order company that provides educational materials on
the basics of law enforcement-we serve Nation Wide.
Both authors have years of experience in Law Enforcement.
** Add 385_FullSizeRender_4_.jpg **
Debbie Konstantakos
Debbie is a retired Public Safety Dispatch Supervisor for a Southern California City. She
served both as an in-house instructor for her department and also served as a tactical
dispatcher for the departments S.W.A.T. team when responding to high-risk incidents. She
still serves as a Criminal Justice Instructor for P.O.S.T. certified courses for Dispatchers,
Communication Training Officers, Civilian Supervisors, and Peace Officer Academies.
**Add 385_Cop3.jpg **
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Steven Hohnstein
Steve is a retired Police Officer for a Southern California City. He served as a patrolman,
Field Training Officer, Motor Officer, and Undercover Narcotics Investigator. He was also
held assignments as a field supervisor and academy evaluator. He has contributed many
hours in the 911 dispatch center.
Resources
Can you be a 911 dispatcher? www.quizmoz.com
Written Exam Requirements www.publicsafetytesting.com
Commission on POST- Dispatchers www.post.ca.gov
911 Dispatch JOBS
https://www.governmentjobs.com/jobs?
keyword=dispatcher&location=Los+Angeles%2C+CA
https://www.indeed.com/jobs?q=dispatcher&l=Los+Angeles%2C+CA
Schools' that offer dispatcher classes:
Goldenwest College
Goldenwest College in Huntington Beach, CA offers Police Academy and Dispatch related
classes.
If you are interested in attending the P.O.S.T. Police Dispatch Academy,
contact Golden West College at CJTC@gwc.cccd.edu.
These classes are offered in a LIVE online platform
Rio Hondo College
Rio Hondo College in Whittier
Contact Rio Hondo at
DKonstantakos@riohondo.edu
Visit their website at https://www.riohondo.edu/
These classes are offered on campus / in person
Public Safety Dispatchers
It provides places where you can take the class
Visit their website: https://post.ca.gov/dispatchers
3. Products
LEARN 911 PRODUCTS
3 BUNDLE DEAL
** Add the images from Learn 911.zip > 3 Bundle deal **
The workbook
Audio Kit
Remember That
$199.95
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f958627da2ec0&mfid=1773080941056_f958627da2ec0#/checkout/openBu
tton **
DOWNLOADABLE 3 BUNDLE DEAL
(Link emailed within 48 hours)
$169.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f19205149c478&mfid=1773080958580_f19205149c478 **
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2 BUNDLE DEAL
** Add the images from Learn 911.zip > 2 Bundle deal **
The workbook & Audio Kit
$165.99
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f388831edfe5f&mfid=1773080972219_f388831edfe5f#/checkout/openButt
on **
DOWNLOADABLE 2 BUNDLE DEAL
(Link emailed within 48 hours)
$150.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f553325f0f36f&mfid=1773080974508_f553325f0f36f#/checkout/openButto
n **
THE LEARN 911 WORKBOOK
** Add image from Learn 911.zip > Learn 911 **
A step by step easy to follow workbook with USB flash drive that teaches the student:
Military time
Phonetic alphabet
Common radio codes
Commonly used penal codes
Vehicle codes
H&S codes
Other codes
Covers commonly misspelled words in law enforcement, police jargon and more. A
"MUST HAVE" for anyone starting a career in law enforcement!
$99.99
(Does not include Shipping or Tax.)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f1507584e71b2&mfid=1773080882765_f1507584e71b2#/checkout/openB
utton **
DOWNLOADABLE WORKBOOK
$89.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f4819622477b5&mfid=1773081033292_f4819622477b5 **
AUDIO PRACTICE KIT
** Add image from Learn 911.zip > Audio Kit **
A practice kit that includes a USB flash drive with two types of practical exercises similar
to what dispatchers encounter. "Copy That" allows the student to copy police related
information and use abbreviations to practice both speed and accuracy. "Name that Call"
allows the student to listen to simulated calls for service and determine the correct penal
code section that applies as well as be able to correctly format the information with
accuracy and speed onto a call screen from your computer. Its like taking a real call for
service in the privacy of your own home. Great for beginners or wanna be dispatchers!
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$49.99
(Does not include Shipping or tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f5445997a6009&mfid=1773081069281_f5445997a6009 **
DOWNLOADABLE AUDIO KIT
$39.99
Tax added at checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f870674e53ec1&mfid=1773081115320_f870674e53ec1#/checkout/openBu
tton **
REMEMBER THAT?
** Add image from Learn 911.zip > Remember That **
Are you getting ready to take the California State issued P.O.S.T. Dispatch exam for a
police agency?
Several Police agencies have you take this exam as one of the first phases of the
application process. You must successfully pass this exam to proceed in the testing phase
for a dispatch position. This packet was developed to help you prepare for what the exam
will be like. It was designed to allow the student to do practical exercises similar to what
you will experience on the P.O.S.T. exam. It also has some exercises that could be similar
to what you will experience when taking your psycological exam. This packet is a "must
have " to prepare you for what you will experience on the P.O.S.T. exam in reference to
reasoning, memory recall, composure, and multi-tasking. Mail for yours today!
$39.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f406089aa863c&mfid=1773081199400_f406089aa863c#/checkout/openBu
tton **
DOWNLOADABLE REMEMBER THAT?
$29.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f658399b37086&mfid=1773081231880_f658399b37086#/checkout/openB
utton **
Breaking and Entering: Jobs in 911 by Rosanna McKinney
** Add image from Learn 911.zip >Breaking **
Public safety dispatching is a very obscure career. Dispatchers are the heroes behind the
scenes; heard but seldom seen. It is not an easy job to learn, with high turnover and
stress. Dispatch centers across the nation are constantly short-staffed and lack qualified
applicants. Yet, it is a career with personal rewards beyond belief. If you have an interest
in becoming a dispatcher, this is one of the most comprehensive books you can add to
your library. It will guide you through the hiring process and your first year of training. It
will provide suggestions to help you learn. Gain the advantage now!
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f372141a20ffe&mfid=1773081418382_f372141a20ffe#/checkout/openButt
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on **
BOOK- "If I can't have you no one can" by Don Lasseter
** Add image from Learn 911.zip > If I cant have you **
Richard Namey, 26, drug abuser and woman-beater, had already threatened a previous
girlfriend with a gun, but she'd gotten away. Sarah Rodriquez, 21, wasn't so lucky. On
April 16, 2002, in Orange County, California, she and her true love, Matt Corbett, 20, were
forced off the road by Namey, who shot them both at point-blank range with a.357. Sarah
was killed. Corbett was paralyzed for life. After a 42-mile chase, Namey was finally
cornered in a drainage tunnel by a police dog. He pleaded manslaughter, claiming he'd
really meant to kill himself in front of Sarah. No deal. The man he faced was not your
average deputy district attorney: Dennis Conway had pulled himself out of a wayward life
torn by seemingly insurmountable tragedy and into law school. He knew all about guys like
Namey - and exactly where to find the holes in his story. The verdict: first-degree murder,
life sentence. Score one for the good guys.
$9.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7590715ea7ad&mfid=1773081490837_f7590715ea7ad#/checkout/openB
utton **
BOOK- "Life in the Hot Seat" by Caroline Burau
** Add image from Learn 911.zip > Answering 911 **
At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot
seat and shows us the madness, the sadness, and the gallows humor of a profession that
serves and protects in ways we never dream. And by telling us what goes on when the
microphone is silent, she has taken the voice on the radio and given it heart.
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7335311df6ed&mfid=1773081604911_f7335311df6ed **
Book-"Emotional Survival for Law Enforcement" by Kevin M. GilMartin
** Add image from Learn 911.zip > Emotional Survival **
This book handles the issue of how the need of being constantly aware of ones'
surroundings can adversely affect the personal life of a police officer. While the book is
aimed primarily for police officers, it can be of benefit for anyone in a law enforcement
occupation. Anyone who is involved in law enforcement knows how stressful it is at times,
but there is no reason to be a victim of the job. This book gives practical instruction on
how to overcome many of the common symptoms that affect an officer or anyone in this
career--whether a rookie or a veteran. It is a quick read because it focuses on
hypervigilance-the main thing that "changes" a person when they become a cop or in this
line of work.
$19.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f402148360216&mfid=1773082693229_f402148360216 **
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4. Dispatcher Prep Workshops
CALL-TAKER AND RADIO DISPATCH WORKSHOPS
WHERE: ZOOM
WHEN: Email us for our next set of dates
Customized to the need of the student
COST: $180 Debit/Credit (4 hour session)
$99 Debit/Credit (2 hour session)
Presenter: Debbie Konstantakos, Dispatch Supv. (Ret)
Hosted by: Learn 911
Getting ready to TEST or INTERVIEW?
Want to be prepared?
This workshop is designed to reinforce the basics of call taking and radio dispatching
through scenario based exercises. It does not guarantee passing performance tests or
training programs.
TEST and INTERVIEW
PREPARATION WORKSHOP FOR DISPATCHERS
WHERE: Zoom
WHEN: Email Debbie to schedule a workshop.
COST: Test Prep (POST or CritiCal) $50
Interview Prep (includes edit of opening statement) $75
Workshops are provided via Zoom.
Contact Us
Completion of workshop does not guarantee passing performance on an interview or any
part of the hiring process.
5. Contact Us
** Add basic contact form to send to Learn911psd@gmail.com **
PAYMENT INFO / CONTACT US
PAYMENT INFORMATION:
We accept credit and debit cards
WAYS TO ORDERS:
1. Click the PAYPAL button on the item you want to order and use your credit or debit card
to purchase. (Paypal may offer you payment options)
2. Call us. We can take your order over the phone. Please leave us a message if we dont
answer and the next available representative will call you back within 24 hours. Credit
cards are accepted over the phone for payments. Please remember to add 7.75% tax to
orders as well as $12.95 for shipping.
3. EMAIL an order with the products you desire or ask us to email you an order form.
Please include your phone number if we need to clarify an order. Please remember there
will be 7.75% tax to orders as well as $12.95 for shipping
Additional File(s) Upload
(approved)
File has been exported to:
network_solutions_internal_notes_only/learn_911.zip
File size: 261 KB, Width x Height (px): N/A, Format: ZIP
Uploaded by: N/A
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LOWER PRIORITY ADDITIONAL CONTEXT (use only when not conflicting with Final Notes):
Business Name: OP-85751
Business Type: Law Enforcement Educational Materials Provider
Location: State of California, United States (Mail order only, web-based)
--- Content from pro_website_-_in-23187.pdf ---
Pro Website - IN-23187
Company name:
Network Solutions Professional Services
Request owner:
Jemelle C
Client name(s):
Debra Wheatley (learn911@aol.com)
Debra Wheatley (learn911psd@gmail.com)
Request due:
03/06/2026
Exported on:
03/10/2026
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1.0 Instructions
Hi Debra,
Thank you for your purchase! You've taken a great step toward enhancing your online
presence.
Please complete the attached form to help us understand your website needs, target
audience, location, competitors, and other key information.
Form Tips:
Use the left menu to navigate between sections.
Your progress saves automatically—you can return at any time to finish.
Submit each item for review when complete (blue = incomplete, green = complete).
Please note that the form will lock after 48 hours. We cannot accept additional content
during this time.
Support Hours:
Monday–Friday, 8:00 AM–8:00 PM EST
Phone:
888-642-0197
We look forward to learning more about your business!
Warm regards,
The Pro Serv Team
Note: This is a no-reply email and is not monitored.
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2.0 Business Information
When a first-time website visitor sees your site, you want them to quickly have a clear
understanding of what you offer and enticing details about the business.
2.1 Business Information
What business name do you want to display on your website?
(approved)
Example: Barney's Burgers & Barbecue
Learn 911
Give us a brief overview of your business. What do you do?
(approved)
Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer
pick up but not delivery and serve the Smallville, Indiana, area.
Learn 911 provides educational materials that help you learn the basics of law
enforcement. This is worthwhile for those interested in starting a career as a Police
Dispatcher.
What are the top three services or products you'd like featured?
(approved)
Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc.
Don't forget to include any unique selling points!
Learn 911 Workbook
Audio Kit
Remember That
What makes your business stand out against the competition?
(approved)
Example: Voted 2019 best burger in Harristown, family-owned business, 30 years
experience, celebrating our 10th year, etc.
We'll use this to highlight what makes your business unique.
We give you the foundational information to be successful when training in a new position
within law enforcement.
We offer test preparation workshops and interview preparation workshops
What type of customers do you want to attract?
(approved)
Example: 20-something cowboys, suburban moms, families, etc.
This helps us tailor your website to your target audience.
Entry level dispatchers
Where do the customers you’re targeting live?
(approved)
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State of California
Please provide your physical address.
(approved)
This is a mail order company only
2.2 Contact Information
How do you want your customers to contact you?
(approved)
Please enter your response, if applicable, in the right-hand column by double-clicking the
field.
We'll feature these options prominently on your website.
Contact Option
Answer
Phone
909-519-8373
Email
Learn911psd@aol.com
Visit in Person
File has been exported to:
business_information/how_do_you_want_your_customers_to_contact_you_.csv
Format: CSV
Is this also the best number for us to reach you at?
(approved)
[X]
Yes
[ ]
No
What are your Hours of Operation?
(approved)
Please add 'NA' for any days you are closed, including Saturdays and Sundays.
Example:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: N/A (Closed)
Sunday: N/A (Closed)
24/7 since it is a web based business
2.3 Social Media Links
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What social media links do you want displayed on this website? Please enter the URL if
applicable for those noted below. Please enter NA if not applicable
Social Media
(approved)
Please double-click in the column to enter your answer.
Social Media Type
Link to Social media
Facebook
Instagram
Other
None
File has been exported to:
business_information/social_media.csv
Format: CSV
2.4 Branding & Promotions
Provide a slogan or tagline if you have one.
(approved)
Example: One stop. All done.
We'll use this on your website to keep your message consistent.
9-1-1 Dispatchers: The Thin Gold line
Any offers, discounts, specials we should include on your website?
(approved)
Special offers are a great way to entice someone to do business with you when shown
prominently on your Home Page.
Example: Free consultation, Veterans save 25%, etc.
We have 3 bundle and 2 bundle deals of products that offer savings. See products page
on my current website www.learn911.org
Logo
(approved)
Please upload the Logo here, and we’ll incorporate it into the website. If not, that's no
problem; we'll create a simple placeholder logo for your site.
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File has been exported to:
business_information/learn911_logo.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Do you have any marketing collateral?
(approved)
An existing website, a professional logo, and social media pages, such as Facebook, often
contain valuable information and marketing collateral, including brochures, sales
presentations, and promotional images.
[X]
Yes
[ ]
No
Image(s) Upload
(approved)
Please upload any marketing collateral here.
File has been exported to:
business_information/learn911_logo_2.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
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Uploaded by: Debra Wheatley (learn911psd@gmail.com)
2.5 Existing Website
Do you have an existing website?
(approved)
[X]
Yes
[ ]
No
What is the URL for your existing website?
(approved)
https://learn911.org/home.html
What do you like about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
easy to locate products and other info
What do you dislike about your existing site?
(approved)
We'll take this feedback into consideration as we create your new website!
No answer given
2.6 Images & Galleries
It is essential to maintain a professional and consistent look for your brand across key
locations where customers will encounter your business.
Which Images would you like us to use? Please upload them here.
(approved)
Upload any images you would like to be featured on your website here. Our designers will
compliment these images with a vast array of professionally taken photographs to present
your business in the best light.
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File has been exported to:
business_information/learn911_logo_3.jpg
File size: 51.5 KB, Width x Height (px): 224 x 235, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Did you purchase a Rotating Banner?
(approved)
[ ]
Yes
[X]
No
Did you purchase a Gallery?
(approved)
[ ]
Yes
[X]
No
2.7 Page Content
The homepage serves as the virtual front door to your business, encapsulating the essence
of your brand and captivating visitors from the moment they arrive. It's important that we
highlight the top three services prominently, each with a brief description and a clear call
to action. We will include exclusive special offers on the homepage that can immediately
capture attention and drive engagement. We will create three additional Service Pages and
a Contact Page.
Home Page
(approved)
Our team will craft the text for your Home Page using the information provided in the
business overview section. Is there anything else you want us to include on the Home
Page?
STARTING A CAREER IN LAW ENFORCEMENT?
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LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Our focus is to get you started in a career of Law Enforcement.
Product / Service Page 1
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
A unique workbook that assists you in learning the basic foundational information needed
in this profession.
Product / Service Page 2
(approved)
What Service / Product would you like to showcase?
Don't forget to include any unique selling points!
Exercises that allow you to use the basic information and apply it to practical application.
Product / Service Page 3
(approved)
What Service / Product would you like to showcase?
Preparation workshops for those getting ready to test and / or interview for dispatcher
positions.
Did you purchase a 6th page?
(approved)
[ ]
Yes
[X]
No
Please upload any additional content or documents you would like for us to
consider when creating your website.
(approved)
File has been exported to:
business_information/385_cop3.jpg
File size: 11 KB, Width x Height (px): 385 x 261, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/385_fullsizerender_4_.jpg
File size: 16.2 KB, Width x Height (px): 385 x 333, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/remember_that_pic.pdf
File size: 128 KB, Width x Height (px): N/A, Format: PDF
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
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File has been exported to:
business_information/learn_911.doc
File size: 22.5 KB, Width x Height (px): N/A, Format: DOC
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
File has been exported to:
business_information/img_8409.jpg
File size: 58.9 KB, Width x Height (px): 512 x 640, Format: JPG
Uploaded by: Debra Wheatley (learn911psd@gmail.com)
Anything else that would be helpful for us to know?
(approved)
For example: if webpage content is uploaded would you like us to "rewrite" the content or
leave it "as-is"
The about us page on my current website. I would like that information about us on there
with the pictures of us that I uploaded on the above question.
The contact info and resources that I have on my current website that is also by network
solutions I would like somewhere on the website. . www.Learn911.org
Also for the Tag line 9-1-1 Dispatchers in a police blue color and The Thin Gold Line in a
gold color maybe on a ??? background. You get creative
I told the representative in the beginning the colors red, white, and blue (patriotic colors
for a law enforcement website, but I think focusing on the police blue, gold, and white may
look betterm to stay with the theme of the thin gold line. (For you, in case you are not
aware, The Thin gold line represents dispatchers in Law Enforcement, the calming voice
behind the chaos. This may help you get a better understanding for the feel of the
website)
2.8 eCommerce
Did you purchase eCommerce?
(approved)
[ ]
Yes
[X]
No
2.9 Feature Integrations
Did you purchase a Feature Integration?
(approved)
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[ ]
Yes
[X]
No
2.10 Closing
Once your website is complete, you'll receive an email with a link to your website, allowing
you to review it before I call you to complete the Welcome Call. The Welcome Call is crucial;
it enables us to gather your feedback, address any questions you may have, and provide
you with the necessary records to launch your site. Completing the Welcome Call ensures
that your service truly reflects your business.
For your convenience, if you require assistance with any of your services, including any DIY
tasks you may have, please call us at 888-642-0197.
Thank you for choosing Pro Services
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3.0 Network Solutions - Internal Notes Only
3.1 Additional Notes
Additional Notes
(approved)
Customer Add:
Please look at the info on my current webpage I have with Network Solutions so you can
see the info I have. I think there needs to be a "contact us" page or info of some sort. I
dont know that my products need to all be on separate pages but I filled in your
questionaire boxes the best I could. I do offer discounts as you can see on my current
website so that is similar to how I want it for ease for the customer.
www.Learn911.org
Thank you,
Debbie
--------------------------------------------------------------------------------------------------------------------------
----------------------
WBC NOTES:
1. The business name may vary from the existing site and/or the CS/IOI. The customer has
confirmed that the business name is: Learn 911
2. Physical Address: The customer refused to provide the business's physical address. She
requested not to add it on the website.
3. Hours of Operation: The customer has confirmed it is 24/7
4. Social Media links: None
5. Slogan: The customer has confirmed the cases and/or special characters in the provided
slogan
- On the "Anything else that would be helpful for us to know?" section, she provided an
instruction that the "9-1-1 Dispatchers:" would be a police color blue, while the design
team can choose what color is best to use for the "The Thin Gold Line" and its background
color.
6. Look and feel: The customer want the design team to use this as the inspiration -
https://1137ca8.netsolhost.com/
- She wants to have the colors: Red, Police blue, White and Gold
7. Marketing Collateral: None
8. Dislike about the existing site: None
9. Images to use on the website: The customer confirmed that the design team can use
stock images if needed
10. Disregard documents: Learn 911.doc & Remember That.pdf
11. Page Content: The customer has confirmed that the team can rewrite the content if
needed.
- Under "Products" page, please add a button that says "Click here to purchase" and
hyperlink the PayPal link according to the products listed
- Products Page will have 9 images. TL Rhejysa has approved to add all 9 images without a
Gallery
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- Please disregard the content provided in the "Page Content" section. Use the information
below for the page contents, instead:
1. Home
** The team can craft the text for the Home Page using the information provided in the
business overview section. *
STARTING A CAREER IN LAW ENFORCEMENT?
LEARN 911 WILL GIVE YOU THE FOUNDATION YOU NEED TO BE SUCCESSFUL
Welcome
Welcome to our Web site. This site offers you the opportunity to learn more about LEARN
911, founded in 1998.
To learn more about us, click any item on our menu. If you have comments or questions,
let us know by going to the "Contact Us" page. Thanks for visiting and be sure to check
back often for updated information.
Learn 911 provides educational materials that help you start to learn the basics of law
enforcement for those interested in starting a career as a Police officer, Reserve Police
Officer, Police Dispatcher, Records Clerk, Police Cadet or Police Explorer.
TESTIMONIALS
The Workshop was very informative and gave insights into the testing, interview and
background portions of the hiring process. Debbie and Rich have years of experience, are
very helpful, and truly want to see everyone succeed. Having added knowledge about the
Dispatcher hiring process gave me confidence in myself and an added comfort in knowing
what was happening and why. - Ann Allard
Attending the interview and background prep workshop was a great investment! We went
over topics covered in the Dispatcher course in greater depth, with an emphasis on the
actual application, testing, and interview process.By far the most valuable part of the
workshop was having the opportunity to ask personal experience questions and receiving
individualized feedback. Debbie and Rich go above and beyond as instructors and even
offer to make themselves available for extra support as we move forward with applications
and interviews well after the workshop (which I have definitely taken advantage of)! -
Maria Bonilla
2. ABOUT
ABOUT
At LEARN 911, our focus is to get you started in a career of Law Enforcement. Get in touch
with us today. Learn 911 is a mail order company that provides educational materials on
the basics of law enforcement-we serve Nation Wide.
Both authors have years of experience in Law Enforcement.
** Add 385_FullSizeRender_4_.jpg **
Debbie Konstantakos
Debbie is a retired Public Safety Dispatch Supervisor for a Southern California City. She
served both as an in-house instructor for her department and also served as a tactical
dispatcher for the departments S.W.A.T. team when responding to high-risk incidents. She
still serves as a Criminal Justice Instructor for P.O.S.T. certified courses for Dispatchers,
Communication Training Officers, Civilian Supervisors, and Peace Officer Academies.
**Add 385_Cop3.jpg **
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Steven Hohnstein
Steve is a retired Police Officer for a Southern California City. He served as a patrolman,
Field Training Officer, Motor Officer, and Undercover Narcotics Investigator. He was also
held assignments as a field supervisor and academy evaluator. He has contributed many
hours in the 911 dispatch center.
Resources
Can you be a 911 dispatcher? www.quizmoz.com
Written Exam Requirements www.publicsafetytesting.com
Commission on POST- Dispatchers www.post.ca.gov
911 Dispatch JOBS
https://www.governmentjobs.com/jobs?
keyword=dispatcher&location=Los+Angeles%2C+CA
https://www.indeed.com/jobs?q=dispatcher&l=Los+Angeles%2C+CA
Schools' that offer dispatcher classes:
Goldenwest College
Goldenwest College in Huntington Beach, CA offers Police Academy and Dispatch related
classes.
If you are interested in attending the P.O.S.T. Police Dispatch Academy,
contact Golden West College at CJTC@gwc.cccd.edu.
These classes are offered in a LIVE online platform
Rio Hondo College
Rio Hondo College in Whittier
Contact Rio Hondo at
DKonstantakos@riohondo.edu
Visit their website at https://www.riohondo.edu/
These classes are offered on campus / in person
Public Safety Dispatchers
It provides places where you can take the class
Visit their website: https://post.ca.gov/dispatchers
3. Products
LEARN 911 PRODUCTS
3 BUNDLE DEAL
** Add the images from Learn 911.zip > 3 Bundle deal **
The workbook
Audio Kit
Remember That
$199.95
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f958627da2ec0&mfid=1773080941056_f958627da2ec0#/checkout/openBu
tton **
DOWNLOADABLE 3 BUNDLE DEAL
(Link emailed within 48 hours)
$169.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f19205149c478&mfid=1773080958580_f19205149c478 **
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2 BUNDLE DEAL
** Add the images from Learn 911.zip > 2 Bundle deal **
The workbook & Audio Kit
$165.99
(tax & shipping included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f388831edfe5f&mfid=1773080972219_f388831edfe5f#/checkout/openButt
on **
DOWNLOADABLE 2 BUNDLE DEAL
(Link emailed within 48 hours)
$150.99
(tax included)
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f553325f0f36f&mfid=1773080974508_f553325f0f36f#/checkout/openButto
n **
THE LEARN 911 WORKBOOK
** Add image from Learn 911.zip > Learn 911 **
A step by step easy to follow workbook with USB flash drive that teaches the student:
Military time
Phonetic alphabet
Common radio codes
Commonly used penal codes
Vehicle codes
H&S codes
Other codes
Covers commonly misspelled words in law enforcement, police jargon and more. A
"MUST HAVE" for anyone starting a career in law enforcement!
$99.99
(Does not include Shipping or Tax.)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f1507584e71b2&mfid=1773080882765_f1507584e71b2#/checkout/openB
utton **
DOWNLOADABLE WORKBOOK
$89.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f4819622477b5&mfid=1773081033292_f4819622477b5 **
AUDIO PRACTICE KIT
** Add image from Learn 911.zip > Audio Kit **
A practice kit that includes a USB flash drive with two types of practical exercises similar
to what dispatchers encounter. "Copy That" allows the student to copy police related
information and use abbreviations to practice both speed and accuracy. "Name that Call"
allows the student to listen to simulated calls for service and determine the correct penal
code section that applies as well as be able to correctly format the information with
accuracy and speed onto a call screen from your computer. Its like taking a real call for
service in the privacy of your own home. Great for beginners or wanna be dispatchers!
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$49.99
(Does not include Shipping or tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f5445997a6009&mfid=1773081069281_f5445997a6009 **
DOWNLOADABLE AUDIO KIT
$39.99
Tax added at checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f870674e53ec1&mfid=1773081115320_f870674e53ec1#/checkout/openBu
tton **
REMEMBER THAT?
** Add image from Learn 911.zip > Remember That **
Are you getting ready to take the California State issued P.O.S.T. Dispatch exam for a
police agency?
Several Police agencies have you take this exam as one of the first phases of the
application process. You must successfully pass this exam to proceed in the testing phase
for a dispatch position. This packet was developed to help you prepare for what the exam
will be like. It was designed to allow the student to do practical exercises similar to what
you will experience on the P.O.S.T. exam. It also has some exercises that could be similar
to what you will experience when taking your psycological exam. This packet is a "must
have " to prepare you for what you will experience on the P.O.S.T. exam in reference to
reasoning, memory recall, composure, and multi-tasking. Mail for yours today!
$39.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f406089aa863c&mfid=1773081199400_f406089aa863c#/checkout/openBu
tton **
DOWNLOADABLE REMEMBER THAT?
$29.99
Tax added at Checkout
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f658399b37086&mfid=1773081231880_f658399b37086#/checkout/openB
utton **
Breaking and Entering: Jobs in 911 by Rosanna McKinney
** Add image from Learn 911.zip >Breaking **
Public safety dispatching is a very obscure career. Dispatchers are the heroes behind the
scenes; heard but seldom seen. It is not an easy job to learn, with high turnover and
stress. Dispatch centers across the nation are constantly short-staffed and lack qualified
applicants. Yet, it is a career with personal rewards beyond belief. If you have an interest
in becoming a dispatcher, this is one of the most comprehensive books you can add to
your library. It will guide you through the hiring process and your first year of training. It
will provide suggestions to help you learn. Gain the advantage now!
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f372141a20ffe&mfid=1773081418382_f372141a20ffe#/checkout/openButt
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on **
BOOK- "If I can't have you no one can" by Don Lasseter
** Add image from Learn 911.zip > If I cant have you **
Richard Namey, 26, drug abuser and woman-beater, had already threatened a previous
girlfriend with a gun, but she'd gotten away. Sarah Rodriquez, 21, wasn't so lucky. On
April 16, 2002, in Orange County, California, she and her true love, Matt Corbett, 20, were
forced off the road by Namey, who shot them both at point-blank range with a.357. Sarah
was killed. Corbett was paralyzed for life. After a 42-mile chase, Namey was finally
cornered in a drainage tunnel by a police dog. He pleaded manslaughter, claiming he'd
really meant to kill himself in front of Sarah. No deal. The man he faced was not your
average deputy district attorney: Dennis Conway had pulled himself out of a wayward life
torn by seemingly insurmountable tragedy and into law school. He knew all about guys like
Namey - and exactly where to find the holes in his story. The verdict: first-degree murder,
life sentence. Score one for the good guys.
$9.99
(Does not include Shipping or Tax)
Shipping & Tax Information ** Hyperlinked to: Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7590715ea7ad&mfid=1773081490837_f7590715ea7ad#/checkout/openB
utton **
BOOK- "Life in the Hot Seat" by Caroline Burau
** Add image from Learn 911.zip > Answering 911 **
At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot
seat and shows us the madness, the sadness, and the gallows humor of a profession that
serves and protects in ways we never dream. And by telling us what goes on when the
microphone is silent, she has taken the voice on the radio and given it heart.
$17.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f7335311df6ed&mfid=1773081604911_f7335311df6ed **
Book-"Emotional Survival for Law Enforcement" by Kevin M. GilMartin
** Add image from Learn 911.zip > Emotional Survival **
This book handles the issue of how the need of being constantly aware of ones'
surroundings can adversely affect the personal life of a police officer. While the book is
aimed primarily for police officers, it can be of benefit for anyone in a law enforcement
occupation. Anyone who is involved in law enforcement knows how stressful it is at times,
but there is no reason to be a victim of the job. This book gives practical instruction on
how to overcome many of the common symptoms that affect an officer or anyone in this
career--whether a rookie or a veteran. It is a quick read because it focuses on
hypervigilance-the main thing that "changes" a person when they become a cop or in this
line of work.
$19.99 (Does not include Shipping or Tax) Shipping & Tax Information ** Hyperlinked to:
Payment Info section on Contact us Page **
** Add link: https://www.paypal.com/webapps/shoppingcart?
flowlogging_id=f402148360216&mfid=1773082693229_f402148360216 **
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4. Dispatcher Prep Workshops
CALL-TAKER AND RADIO DISPATCH WORKSHOPS
WHERE: ZOOM
WHEN: Email us for our next set of dates
Customized to the need of the student
COST: $180 Debit/Credit (4 hour session)
$99 Debit/Credit (2 hour session)
Presenter: Debbie Konstantakos, Dispatch Supv. (Ret)
Hosted by: Learn 911
Getting ready to TEST or INTERVIEW?
Want to be prepared?
This workshop is designed to reinforce the basics of call taking and radio dispatching
through scenario based exercises. It does not guarantee passing performance tests or
training programs.
TEST and INTERVIEW
PREPARATION WORKSHOP FOR DISPATCHERS
WHERE: Zoom
WHEN: Email Debbie to schedule a workshop.
COST: Test Prep (POST or CritiCal) $50
Interview Prep (includes edit of opening statement) $75
Workshops are provided via Zoom.
Contact Us
Completion of workshop does not guarantee passing performance on an interview or any
part of the hiring process.
5. Contact Us
** Add basic contact form to send to Learn911psd@gmail.com **
PAYMENT INFO / CONTACT US
PAYMENT INFORMATION:
We accept credit and debit cards
WAYS TO ORDERS:
1. Click the PAYPAL button on the item you want to order and use your credit or debit card
to purchase. (Paypal may offer you payment options)
2. Call us. We can take your order over the phone. Please leave us a message if we dont
answer and the next available representative will call you back within 24 hours. Credit
cards are accepted over the phone for payments. Please remember to add 7.75% tax to
orders as well as $12.95 for shipping.
3. EMAIL an order with the products you desire or ask us to email you an order form.
Please include your phone number if we need to clarify an order. Please remember there
will be 7.75% tax to orders as well as $12.95 for shipping
Additional File(s) Upload
(approved)
File has been exported to:
network_solutions_internal_notes_only/learn_911.zip
File size: 261 KB, Width x Height (px): N/A, Format: ZIP
Uploaded by: N/A
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--- Content from pro_website_-_in-23187.pdf --- Pro Website - IN-23187 Company name: Network Solutions Professional Services Request owner: Jemelle C Client name(s): Debra Wheatley (learn911@aol.com) Debra Wheatley (learn911psd@gmail.com) Request due: 03/06/2026 Exported on: 03/10/2026 Page 1 of 18 Network Solutions Professional Services 1.0 Instructions Hi Debra, Thank you for your purchase! You've taken a great step toward enhancing your online presence. Please complete the attached form to help us understand your website needs, target audience, location, competitors, and other key information. Form Tips: Use the left menu to navigate between sections. Your progress saves automatically—you can return at any time to finish. Submit each item for review when complete (blue = incomplete, green = complete). Please note that the form will lock after 48 hours. We cannot accept additional content during this time. Support Hours: Monday–Friday, 8:00 AM–8:00 PM EST Phone: 888-642-0197 We look forward to learning more about your business! Warm regards, The Pro Serv Team Note: This is a no-reply email and is not monitored. Page 2 of 18 Network Solutions Professional Services 2.0 Business Information When a first-time website visitor sees your site, you want them to quickly have a clear understanding of what you offer and enticing details about the business. 2.1 Business Information What business name do you want to display on your website? (approved) Example: Barney's Burgers & Barbecue Learn 911 Give us a brief overview of your business. What do you do? (approved) Example: We are a bar and grill that serves burgers, barbecue bar food, and beer. We offer pick up but not delivery and serve the Smallville, Indiana, area. Learn 911 provides educational materials that help you learn the basics of law enforcement. This is worthwhile for those interested in starting a career as a Police Dispatcher. What are the top three services or products you'd like featured? (approved) Example: Casual Dining, Catering, Dine-in, Take Out, Outdoor Seating etc. Don't forget to include any unique selling points! Learn 911 Workbook Audio Kit Remember That What makes your business stand out against the competition? (approved) Example: Voted 2019 best burger in Harristown, family-owned business, 30 years experience, celebrating our 10th year, etc. We'll use this to highlight what makes your business unique. We give you the foundational information to be success
Learn 911 helps people in California who want to become police dispatchers by providing easy-to-understand educational materials and step-by-step guides. What sets Learn 911 apart is its focus on entry-level dispatchers, practical training resources, and interview preparation, all created by experienced law enforcement professionals. Customers benefit from accessible, mail order and downloadable products with discounted bundles, giving them the tools and confidence to start their careers in law enforcement.
Learn 911 sells educational workbooks, audio practice kits, and test preparation materials through a website. Products are available as physical mail order items and quick digital downloads. Workshops and interview prep sessions are also offered online by experienced instructors. Orders can be placed directly on the site using PayPal links, phone, or email.
The new website will be built and ready for review ahead of the due date on 03/06/2026, with launch scheduled after final customer approval. Ongoing updates will be made for new offers and product information as needed.
Welcome new visitors, introduce the Learn 911 business, and immediately show who the site is for and how it helps people start a career as a Police Dispatcher.
Make a strong first impression and quickly explain what Learn 911 does.
Guide visitors to check out products, special offers, or contact info right away.
Build trust by sharing the background of Learn 911, the founders’ experience in law enforcement, and why visitors can rely on your materials.
Let visitors know who you are, what you do, and your expertise.
Showcase all educational products, bundles, and digital downloads so visitors see their options clearly and know exactly how to buy.
List each product with an easy-to-understand description and a large button to purchase directly through PayPal.
Present dispatcher prep workshops, including schedules, topics, pricing, and how to sign up.
Show potential students how to join a workshop, what they’ll learn, and how these sessions boost their hiring chances.
Provide all the ways people can get answers, ask questions, or complete their purchase directly.
Make it easy for visitors to reach you—and reassure them their communication will be answered quickly.
Critical content section for user engagement
Critical content section for user engagement
Critical content section for user engagement
Critical content section for user engagement
Critical content section for user engagement
Critical content section for user engagement
Critical content section for user engagement
Critical content section for user engagement
Professional navigation system optimized for user experience
The main color is police blue, which connects to law enforcement and feels trustworthy. Gold is used as an accent to highlight the 'Thin Gold Line', symbolizing dispatchers. White is included for a clean, clear look that makes the website feel open and easy to read.
Primary headings with Montserrat font
Clean, elegant Open Sans typography for exceptional readability and modern aesthetic.
Body text: Open Sans
Montserrat makes headings bold and modern, helping key information and calls to action stand out. Open Sans is easy to read for all ages, making sure text is clear for visitors looking for resources or information.
Use images that show real law enforcement settings, such as dispatcher stations, people communicating on radios, and study materials. People in action and scenes from California add a local feel. The photos should look professional and welcoming, showing real people in real moments.
The site should look professional but not stiff. It needs to feel welcoming and supportive, showing that Learn 911 is here to help people start their law enforcement careers. There should be a good balance of serious tone and encouragement.
Sophisticated and professional aesthetic
Mobile-first, adaptive design
At LEARN 911, our focus is to get you started in a career of Law Enforcement. Get in touch with us today. Learn 911 is a mail order company that provides educational materials on the basics of law enforcement—we serve Nation Wide. Both authors have years of experience in Law Enforcement.
Learn 911 helps people in California who want to become police dispatchers by providing easy-to-understand educational materials and step-by-step guides. What sets Learn 911 apart is its focus on entry-level dispatchers, practical training resources, and interview preparation, all created by experienced law enforcement professionals. Customers benefit from accessible, mail order and downloadable products with discounted bundles, giving them the tools and confidence to start their careers in law enforcement.
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